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Service Required
#1
My REM Star Pro M Series flashes "Service Required" with no error code at all. I cannot go into administrator mode or anything else, please help.
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#2
Hi firecap51, First of all, WELCOME! to the forum.! I don't know the answer to your question but just hang in there and keep checkin' back, as I'm sure someone will be along shortly with the answer. Best of luck to you.
trish6hundred
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#3
Have you tried to re-boot? Disconnect from power source, then reconnect and turn the machine back on.
Sleepster
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INFORMATION ON APNEA BOARD FORUMS OR ON APNEABOARD.COM SHOULD NOT BE CONSIDERED AS MEDICAL ADVICE. ALWAYS SEEK THE ADVICE OF A PHYSICIAN BEFORE SEEKING TREATMENT FOR MEDICAL CONDITIONS, INCLUDING SLEEP APNEA. INFORMATION POSTED ON THE APNEA BOARD WEB SITE AND FORUMS ARE PERSONAL OPINION ONLY AND NOT NECESSARILY A STATEMENT OF FACT.
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#4
(08-11-2012, 08:36 PM)Sleepster Wrote: Have you tried to re-boot? Disconnect from power source, then reconnect and turn the machine back on.

1000's of times and all it will do is show "Service Required" and flash
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#5
Does it still work? Take the card out to see if it work without the card.
It might cost more to repair than buying another and newer machine.
On the supplier list there are couple sites that does CPAP repair and sell used machines # 27 & #28 also Supplier #2 sell new and gently used machines
http://www.apneaboard.com/forums/Thread-...plier-List
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#6
Service Required seems to be the generic Blue Screen of Death for Remstar machines.

Quote:REMstar PAP machines will present an error code when there is an error. If the machine only says "Service Required", it is usually a fatal error. This will happen with water damage that has caused a short circuit.

http://www.apneaboard.com/wiki/index.php...rror_codes
PaulaO2
Apnea Board Moderator
www.ApneaBoard.com


Breathe deeply and count to zen.

INFORMATION ON APNEA BOARD FORUMS OR ON APNEABOARD.COM SHOULD NOT BE CONSIDERED AS MEDICAL ADVICE. ALWAYS SEEK THE ADVICE OF A PHYSICIAN BEFORE SEEKING TREATMENT FOR MEDICAL CONDITIONS, INCLUDING SLEEP APNEA. INFORMATION POSTED ON THE APNEA BOARD WEB SITE AND FORUMS ARE PERSONAL OPINION ONLY AND NOT NECESSARILY A STATEMENT OF FACT.




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#7
If you have a humidifier, remove the water tank, then separate the blower unit from the humidifier. See if the message goes away.

Be sure to unplug the power supply from the wall for a few minutes.
Get the free SleepyHead software here.
Useful links.
Click here for information on the main alternative to CPAP.
If it's midnight and a DME tells you it's dark outside, go and check it yourself.
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#8
Sleepster and Paul02 are right on. PR machines like to do that. It seems to happen most after the card has been read. Just unplug the power for a few minutes and try again.
Mike
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