Service Required
I’ve started using the CPAP - Philips DreamMapper - since mid-June. I’ve never used one before. I’ve cleaned& washed it and changed the filter. Since the past week I can’t make it work and a notification appears stating “Service Required”. Can someone please tell me what that means and what I’m supposed to do?
Is there anything I can do at home? The reason why I ask is that we’re off for the week for festivities and I haven’t been able to sleep since...
I really appreciate any kind of help I can receive...
Thank you
Nazia
RE: Service Required
It means that you must return the unit for service due to a detected fault. Many new-fangled electronics can self-diagnose, as automobiles have done for ages now. Yours is telling you that a component is failing/has failed, and that the device cannot deliver the therapeutic treatment you need as it stands. You'll need to exchange it, get a loaner, or at least return it for warranty repair. Contact your supplier, or the outlet, or the manufacturer for a return authorization so that they'll take it back and return/replace as they see fit.
Serial Tapist
RE: Service Required
Nadia,
Where did you purchase your Cpap? The only thing to do is to contact the supplier. Is the machine covered under warranty?
OpalRose
Apnea Board Administrator
www.ApneaBoard.com
OSCAR Chart Organization
INFORMATION ON APNEA BOARD FORUMS OR ON APNEABOARD.COM SHOULD NOT BE CONSIDERED AS MEDICAL ADVICE. ALWAYS SEEK THE ADVICE OF A PHYSICIAN BEFORE SEEKING TREATMENT FOR MEDICAL CONDITIONS, INCLUDING SLEEP APNEA. INFORMATION POSTED ON THE APNEA BOARD WEB SITE AND FORUMS ARE PERSONAL OPINION ONLY AND NOT NECESSARILY A STATEMENT OF FACT.
