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Setting Date and Time - REMstar Plus w/C-Flex
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sorli Offline

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Posts: 2
Joined: Nov 2012

Machine: Remstar Plus w/C-Flex
Mask Type: Nasal mask
Mask Make & Model: unsure
Humidifier: unsure
CPAP Pressure: 13
CPAP Software: Not using software

Other Comments:

Sex: Male
Location:

Post: #1
Setting Date and Time - REMstar Plus w/C-Flex
Hello,

I just picked up and old used Respironics PR System One REMstar Plus with C-Flex and noticed last night that the date thinks it is January 2012 and won't update automagically or allow the Date and Time to be updated. This doesn't surprise me, since most technology has to be set manually and then with Battery or ROM storage keeps things going for the life of the product.

Thankfully, Apnea Board Administrators sent me the PDF Clinician manual for the Respironics PR System One REMstar Plus with C-Flex, but it doesn't reference changing this either.

Is their a secret that I'm missing that allows you to update these settings or does this require setting at the factory or sleep centers to make work properly?

Actually, the REMstar Plus works just fine, I'd just rather store data with the proper date and time.

Thanks for the info, Brian...
11-04-2012 07:34 PM
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zonk Offline

Advisory Members

Posts: 7,908
Joined: Feb 2012

Machine: A10 AutoSet
Mask Type: Nasal mask
Mask Make & Model: Activa LT
Humidifier: Integrated /ClimateLineAir
CPAP Pressure: 9/13
CPAP Software: ResScan

Other Comments: CPAP since Nov 2010

Sex: Male
Location: Australia

Post: #2
RE: Setting Date and Time - REMstar Plus w/C-Flex
(11-04-2012 07:34 PM)sorli Wrote:  Hello,

I just picked up and old used Respironics PR System One REMstar Plus with C-Flex and noticed last night that the date thinks it is January 2012 and won't update automagically or allow the Date and Time to be updated.
welcome to the forum
what I know you cannot set the clock on system one machines. it does have a hidden internal clock time set to GMT
the only data PRS1 plus store is compliance data ... how many hours using the machine each night and nothing else
(Auto and Pro models ... full data capable machines)
11-04-2012 07:47 PM
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trish6hundred Offline

Advisory Members

Posts: 6,430
Joined: May 2012

Machine: Resmed S9 AutoSet for Her
Mask Type: Full face mask
Mask Make & Model: Fisher & Paykel Simplus
Humidifier: H5i Heated Humidifier
CPAP Pressure: 10 - 7-20 Cm H2O
CPAP Software: Not using software

Other Comments: I started CPAP in 2008. Totally blind since birth.

Sex: Female
Location: Missouri, USA

Post: #3
RE: Setting Date and Time - REMstar Plus w/C-Flex
Hi sorli and WELCOME! to the forum.!
Hang in there for more suggestions.

trish6hundred
11-04-2012 07:55 PM
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sorli Offline

New Members

Posts: 2
Joined: Nov 2012

Machine: Remstar Plus w/C-Flex
Mask Type: Nasal mask
Mask Make & Model: unsure
Humidifier: unsure
CPAP Pressure: 13
CPAP Software: Not using software

Other Comments:

Sex: Male
Location:

Post: #4
RE: Setting Date and Time - REMstar Plus w/C-Flex
Typical and doesn't surprise me. Actually that is not true and it doesn't really make much since if it records data and won't allow you to change the date things are registered. Interesting...maybe able to hack the date sets that were recorded previously and sidestep the problem.

Thanks for the info. Brian...



(11-04-2012 07:47 PM)zonk Wrote:  Hello,

I just picked up and old used Respironics PR System One REMstar Plus with C-Flex and noticed last night that the date thinks it is January 2012 and won't update automagically or allow the Date and Time to be updated.
welcome to the forum
what I know you cannot set the clock on system one machines. it does have a hidden internal clock time set to GMT
the only data PRS1 plus store is compliance data ... how many hours using the machine each night and nothing else
(Auto and Pro models ... full data capable machines)
[/quote]
11-04-2012 07:57 PM
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archangle Offline
Wiki Editor
Advisory Members

Posts: 3,159
Joined: Feb 2012

Machine: ResMed S9 AutoSet
Mask Type: Nasal pillows
Mask Make & Model: ResMed Swift FX
Humidifier: ResMed S9 H5i
CPAP Pressure: 16-20
CPAP Software: ResScan SleepyHead EncoreBasic

Other Comments: Happy PAPper

Sex: Undisclosed
Location: USA

Post: #5
RE: Setting Date and Time - REMstar Plus w/C-Flex
The PRS1 machines require a special cable and software not available to the general public to set the date and time.

Yet another case of the patient being screwed by Philips.

Get the free SleepyHead software here.
Useful links.
Click here for information on the main alternative to CPAP.
If it's midnight and a DME tells you it's dark outside, go and check it yourself.
11-06-2012 12:01 PM
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dcgrafix Offline

Preferred Members-2

Posts: 203
Joined: Sep 2012

Machine: Philips Respironics System One RemStar Pro with C-Flex+ (461CA)
Mask Type: Full face mask
Mask Make & Model: ResMed Mirage Quattro Large
Humidifier: Respironics System one
CPAP Pressure: 8
CPAP Software: SleepyHead EncoreBasic Other Software

Other Comments: Diabetes type 2

Sex: Male
Location: BC Canada

Post: #6
RE: Setting Date and Time - REMstar Plus w/C-Flex
(11-04-2012 07:34 PM)sorli Wrote:  Hello,

I just picked up and old used Respironics PR System One REMstar Plus with C-Flex and noticed last night that the date thinks it is January 2012 and won't update automagically or allow the Date and Time to be updated. This doesn't surprise me, since most technology has to be set manually and then with Battery or ROM storage keeps things going for the life of the product.

Thankfully, Apnea Board Administrators sent me the PDF Clinician manual for the Respironics PR System One REMstar Plus with C-Flex, but it doesn't reference changing this either.

Is their a secret that I'm missing that allows you to update these settings or does this require setting at the factory or sleep centers to make work properly?

Actually, the REMstar Plus works just fine, I'd just rather store data with the proper date and time.

Thanks for the info, Brian...

Do you have a DME that you are working with?
If so they could contact Philips to see what can be done.
I have sent Philips several enquiries & have never got a response.
Perhaps a phone call would be better.

Call us at 800-722-9377

USA
Respironics (respiratory care and sleep therapy)
1-800-345-6443

Canada
Respironics (respiratory care and sleep therapy)
1-800-345-6443

Online support
Online

Anyone else find a way to get support from Respironics?
11-06-2012 12:22 PM
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dcgrafix Offline

Preferred Members-2

Posts: 203
Joined: Sep 2012

Machine: Philips Respironics System One RemStar Pro with C-Flex+ (461CA)
Mask Type: Full face mask
Mask Make & Model: ResMed Mirage Quattro Large
Humidifier: Respironics System one
CPAP Pressure: 8
CPAP Software: SleepyHead EncoreBasic Other Software

Other Comments: Diabetes type 2

Sex: Male
Location: BC Canada

Post: #7
RE: Setting Date and Time - REMstar Plus w/C-Flex
sorli
Have a look at Post: #5 from archangle

We can send men to the moon but we can't change our clocks in Respironics CPAP machines.
Something wrong here.
11-06-2012 12:30 PM
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archangle Offline
Wiki Editor
Advisory Members

Posts: 3,159
Joined: Feb 2012

Machine: ResMed S9 AutoSet
Mask Type: Nasal pillows
Mask Make & Model: ResMed Swift FX
Humidifier: ResMed S9 H5i
CPAP Pressure: 16-20
CPAP Software: ResScan SleepyHead EncoreBasic

Other Comments: Happy PAPper

Sex: Undisclosed
Location: USA

Post: #8
RE: Setting Date and Time - REMstar Plus w/C-Flex
Respironics is protecting the profit margin of their service centers and DMEs.

I don't know if many of the local DMEs have the equipment, the software, and someone smart enough to fix the clock for you, or if it has to be shipped back to a service center.

Get the free SleepyHead software here.
Useful links.
Click here for information on the main alternative to CPAP.
If it's midnight and a DME tells you it's dark outside, go and check it yourself.
11-06-2012 12:49 PM
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dcgrafix Offline

Preferred Members-2

Posts: 203
Joined: Sep 2012

Machine: Philips Respironics System One RemStar Pro with C-Flex+ (461CA)
Mask Type: Full face mask
Mask Make & Model: ResMed Mirage Quattro Large
Humidifier: Respironics System one
CPAP Pressure: 8
CPAP Software: SleepyHead EncoreBasic Other Software

Other Comments: Diabetes type 2

Sex: Male
Location: BC Canada

Post: #9
RE: Setting Date and Time - REMstar Plus w/C-Flex
Yes unfortunately I think you are probably correct archangle
11-06-2012 01:56 PM
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zonk Offline

Advisory Members

Posts: 7,908
Joined: Feb 2012

Machine: A10 AutoSet
Mask Type: Nasal mask
Mask Make & Model: Activa LT
Humidifier: Integrated /ClimateLineAir
CPAP Pressure: 9/13
CPAP Software: ResScan

Other Comments: CPAP since Nov 2010

Sex: Male
Location: Australia

Post: #10
RE: Setting Date and Time - REMstar Plus w/C-Flex
don,t bang your heads against brick wall [someone did already] Too-funny
just get an S9 machine [AutoSet or Elite - Not Escape or Escape Auto]
11-06-2012 02:18 PM
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