SleepHead issues
Hi
All the very best for the New Year.
Still a relative newbie here. Many thanks for all the great info.
Have been using SleepyHead daily for past two months.
Today I opened it and the Welcome to SleepyHead opened up instead of my usual file.
It appears that all my data stored on SleepyHead has gone.
NOTE: my data is on my SD Card, but, when using SleepyHead on a daily basis, I added numerous Notes.
I have found the Backup files and re-installed, but the Notes were missing.
Question: is there a way of retrieving the Notes?
Any clues would be most appreciated.
Cheers JD
RE: SleepHead issues
JD007,
What OS are you using? The reason I ask is because I'm getting reports from various people using Win 10, that certain files are either missing or 0 bytes in size.
RE: SleepHead issues
Hi Crimson Nape
I am using Mac OS X El Capitan V 10.11.6
SH has been OK up to today. When I opened it this morning, all User Profiles and, data and notes were gone. Data is not the problem as I have it on the SD cards. But, I would like to restore the Notes I made on a daily basis.
The Notes are helpful to keep track of things.
I restored from the Hard Drive BackUp and also tried from the SD card. In both cases the Notes were missing.
JD
RE: SleepHead issues
Thanks JD,
That rules out my primary suspicion.
RE: SleepHead issues
Any chance you are logged in as a different user? The data is stored in ~/Documents/SleepyHeadData where ~/ is the users home directory. The notes are (well, were), in ~/Documents/SleepyHeadData/<Your Profile Name>Journal.xml. Have you checked the recycle bin?
RE: SleepHead issues
Hi Chill
Not in the Trash.
As I said opened SH this morning and got the Welcome to SH screen.
The Profiles I had were gone.
I have found the Journal.xml will see if I can load them up.
Cheers and thanks
RE: SleepHead issues
Hi Chill
Could not get the Journal to load back to SH.
SH then kept crashing.
Back to square 1.
Cheers
01-03-2017, 11:15 PM
(This post was last modified: 01-03-2017, 11:27 PM by Crimson Nape.)
RE: SleepHead issues
This is a shot in the dark but try rebuilding your CPAP data. I've had some days just disappear until I rebuilt the data.
RE: SleepHead issues
Hi Crimson Nape
Have also tried the CPAP Rebuild.
Data is all there BUT, no Notes.
Cheers
RE: SleepHead issues
Did you use the exact same name when you re-created the profile? The third line in the profile has a username that needs to match.
There should be a crash log in ~/Library/Logs/DiagnosticReports/. If you want to send it to me by PM (email), I can take a look. I may be able to see something.