Post Reply 
Sleepyhead Problem w/Data
Author Message
johnprz Offline

Members

Posts: 13
Joined: Aug 2014

Machine: Respironics BiPAP autoSV Advanced
Mask Type: Full face mask
Mask Make & Model: F&P Simplus
Humidifier: Respironics System One
CPAP Pressure: EPAP min 10.0, EPAP max 12.0
CPAP Software: SleepyHead

Other Comments: The patient is my wife Jan.

Sex: Male
Location: Northen California

Post: #1
Sleepyhead Problem w/Data
I just had 9 days of data disappear!

When I launched Sleepyhead today, it only had 1 day of data. There should have been 9 days of data.

Where did it go ... can it be recovered?

Anyone have any ideas ... and can I expect this all the time?

I'm using a Mac (OS10.7.5) and Sleepyhead v0.9.6.

Thanks,

John
09-10-2014 10:24 AM
Find all posts by this user Post Reply Quote this message in a reply

Donate to Apnea Board
Terry Offline

Advisory Members

Posts: 553
Joined: May 2014

Machine: Philips Respironics RemStar Auto with A-Flex (560P)
Mask Type: Nasal pillows
Mask Make & Model: P/R Nuance & Pap Cap
Humidifier: Integrated
CPAP Pressure: Auto
CPAP Software: SleepyHead

Other Comments:

Sex: Male
Location:

Post: #2
RE: Sleepyhead Problem w/Data
(09-10-2014 10:24 AM)johnprz Wrote:  I just had 9 days of data disappear!

When I launched Sleepyhead today, it only had 1 day of data. There should have been 9 days of data.

Where did it go ... can it be recovered?

Anyone have any ideas ... and can I expect this all the time?

Sleepyhead did not delete your data. It opens the files read-only and has no "write" capability.

However it's entirely possible your Mac or something else did.

In any case you haven't lost anything, except the breath-by-breath data. If you pop your card back into your CPAP machine and wait for the "do not remove card" message to go away, all your data will be there.

The machine keeps all your summary and event data and will happily repopulate your data card when you insert it.

Next time you use Sleepyhead, make sure you flip the write protect tab on the card to "protected" (away from the gold fingers), then put it back to "writable" (towards the gold fingers) when you put it back in your CPAP machine.

PS. If you put the card back into your machine in the "protected" mode, your CPAP machine can't write to it and you won't have any data when you check next time.

Check the write protect slider.
(This post was last modified: 09-10-2014 11:55 AM by Terry.)
09-10-2014 11:51 AM
Find all posts by this user Post Reply Quote this message in a reply
johnprz Offline

Members

Posts: 13
Joined: Aug 2014

Machine: Respironics BiPAP autoSV Advanced
Mask Type: Full face mask
Mask Make & Model: F&P Simplus
Humidifier: Respironics System One
CPAP Pressure: EPAP min 10.0, EPAP max 12.0
CPAP Software: SleepyHead

Other Comments: The patient is my wife Jan.

Sex: Male
Location: Northen California

Post: #3
RE: Sleepyhead Problem w/Data
(09-10-2014 11:51 AM)Terry Wrote:  
(09-10-2014 10:24 AM)johnprz Wrote:  I just had 9 days of data disappear!

When I launched Sleepyhead today, it only had 1 day of data. There should have been 9 days of data.

Where did it go ... can it be recovered?

Anyone have any ideas ... and can I expect this all the time?

Sleepyhead did not delete your data. It opens the files read-only and has no "write" capability.

However it's entirely possible your Mac or something else did.

In any case you haven't lost anything, except the breath-by-breath data. If you pop your card back into your CPAP machine and wait for the "do not remove card" message to go away, all your data will be there.

The machine keeps all your summary and event data and will happily repopulate your data card when you insert it.

Next time you use Sleepyhead, make sure you flip the write protect tab on the card to "protected" (away from the gold fingers), then put it back to "writable" (towards the gold fingers) when you put it back in your CPAP machine.

PS. If you put the card back into your machine in the "protected" mode, your CPAP machine can't write to it and you won't have any data when you check next time.

Check the write protect slider.

Thanks, but it was in the locked position when I inserted the card into the Mac. It was in the unlocked position in the machine.

Maybe I did a poor job of explaining the problem.

The missing data is that which had been downloaded previously and was already in Sleepyhead... not from the card.

John
09-10-2014 01:38 PM
Find all posts by this user Post Reply Quote this message in a reply

Donate to Apnea Board
Terry Offline

Advisory Members

Posts: 553
Joined: May 2014

Machine: Philips Respironics RemStar Auto with A-Flex (560P)
Mask Type: Nasal pillows
Mask Make & Model: P/R Nuance & Pap Cap
Humidifier: Integrated
CPAP Pressure: Auto
CPAP Software: SleepyHead

Other Comments:

Sex: Male
Location:

Post: #4
RE: Sleepyhead Problem w/Data
(09-10-2014 01:38 PM)johnprz Wrote:  The missing data is that which had been downloaded previously and was already in Sleepyhead... not from the card.

So you used your machine for 9 days, put the card into sleepyhead, but sleepyhead only shows one day of data?

When you pressed the "import" button in SleepyHead, did it say "The last time you used your <machine name> was last night . . . " or did it say something else?

Terry
(This post was last modified: 09-10-2014 05:11 PM by Terry.)
09-10-2014 05:11 PM
Find all posts by this user Post Reply Quote this message in a reply
johnprz Offline

Members

Posts: 13
Joined: Aug 2014

Machine: Respironics BiPAP autoSV Advanced
Mask Type: Full face mask
Mask Make & Model: F&P Simplus
Humidifier: Respironics System One
CPAP Pressure: EPAP min 10.0, EPAP max 12.0
CPAP Software: SleepyHead

Other Comments: The patient is my wife Jan.

Sex: Male
Location: Northen California

Post: #5
RE: Sleepyhead Problem w/Data
(09-10-2014 05:11 PM)Terry Wrote:  
(09-10-2014 01:38 PM)johnprz Wrote:  The missing data is that which had been downloaded previously and was already in Sleepyhead... not from the card.

So you used your machine for 9 days, put the card into sleepyhead, but sleepyhead only shows one day of data?

When you pressed the "import" button in SleepyHead, did it say "The last time you used your <machine name> was last night . . . " or did it say something else?

Terry

Terry,

Thanks for the response ... but it appears that I did a bad job of fully describing what happen.

I had been downloading the data on a daily basis. For those 9 days all of the data was captured. However, when I launched Sleepyhead on the 10th day ... only 1 day was there ... the previous day. The 8 days that had been recorded earlier was gone!

If there is any connection, I had reformatted the card a couple days earlier because I was concerned that the card had gotten corrupted because I had forgotten to "lock" the card before I inserted the card into the Mac. I did download the data OK after the reformatting. I did also confirm that it was "unlocked" when I put the card back into the machine. Is all the previous data read each time the card is inserted ... or does it save the data to the computer (which I thought it did).

My concern is ... why am I losing data. Am I going to constantly lose data? Where is it going? How do I recover it?

Regarding the message when I inserted the card and press "import" - It asks me "if I would like to import from the path(s) shown above", which is the SD card.

Thanks,

John
(This post was last modified: 09-11-2014 12:12 PM by johnprz.)
09-11-2014 12:07 PM
Find all posts by this user Post Reply Quote this message in a reply

Donate to Apnea Board
Terry Offline

Advisory Members

Posts: 553
Joined: May 2014

Machine: Philips Respironics RemStar Auto with A-Flex (560P)
Mask Type: Nasal pillows
Mask Make & Model: P/R Nuance & Pap Cap
Humidifier: Integrated
CPAP Pressure: Auto
CPAP Software: SleepyHead

Other Comments:

Sex: Male
Location:

Post: #6
RE: Sleepyhead Problem w/Data
(09-11-2014 12:07 PM)johnprz Wrote:  I had been downloading the data on a daily basis. For those 9 days all of the data was captured. However, when I launched Sleepyhead on the 10th day ... only 1 day was there ... the previous day. The 8 days that had been recorded earlier was gone!

If there is any connection, I had reformatted the card a couple days earlier because I was concerned that the card had gotten corrupted because I had forgotten to "lock" the card before I inserted the card into the Mac. I did download the data OK after the reformatting. I did also confirm that it was "unlocked" when I put the card back into the machine. Is all the previous data read each time the card is inserted ... or does it save the data to the computer (which I thought it did).

My concern is ... why am I losing data. Am I going to constantly lose data? Where is it going? How do I recover it?

If I put a blank SD card into my PR machine, it will load it with the last xxx days of data, excluding the actual breathing data detail. Unfortunately, I have no idea how your machine handles data or if it does this.

Someone who has/uses/knows about your machine would have a better idea.

Sleepyhead should not lose your data unless you did a version upgrade from an older one, and it asked you if you had a backup and warned you about it. Other than that, I've never seen it lose anything.

Is it possible you created multiple user profiles in SH?

Other than that, you could try asking JediMark (the author). Maybe he has some ideas.

Terry
(This post was last modified: 09-11-2014 01:48 PM by Terry.)
09-11-2014 01:47 PM
Find all posts by this user Post Reply Quote this message in a reply
Post Reply 


Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  Problem with DreamWear Mask Judy1843 5 268 11-30-2016 04:03 AM
Last Post: holden4th
  New User Problem with BiPAP AVAPS - Part 1 jmayer180 35 1,269 11-27-2016 09:50 AM
Last Post: jmayer180
  Totally Confused by Airsense 10 Data - Centrals - Problem machine... ? mymontreal 20 984 11-20-2016 08:07 AM
Last Post: Rcgop
  ResMed Airsense 10 Setting Date Problem Reuven Gruber 6 289 11-16-2016 04:13 PM
Last Post: Sleeprider
  SleepyHead disappearing data?? Lanco 25 798 11-14-2016 03:28 PM
Last Post: Sleeprider
  Sleepyhead data taly 2 207 11-12-2016 08:37 PM
Last Post: Sleeprider
  [CPAP] ResMed Air Sense 10 Auto Off Problem Buddie43 16 3,223 11-12-2016 02:51 PM
Last Post: sonicboom

Forum Jump:

Who's Online (Complete List)