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Sleepyhead cannot start
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OMyMyOHellYes Offline

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Posts: 915
Joined: Mar 2013

Machine: Respironics 560 Auto
Mask Type: Nasal mask
Mask Make & Model: Resmed Mirage FX
Humidifier: Respironics System One (no heated hose)
CPAP Pressure: 08.0-15.0 cm/H2O
CPAP Software: EncoreBasic

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Sex: Male
Location: Texas

Post: #1
Sleepyhead cannot start
Upon launching: "The preogram can't start because MSVCR120.dll is missing from your computer." Try reinstalling the program to fix the problem."

Reinstalling does not fix the problem.

Win 10 (9 actually - the folks at Microsoft cannot count. Why do we continue to trust their OS?)

OMMOHY
12-08-2015 09:25 AM
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Crimson Nape Offline

Monitors

Posts: 1,325
Joined: Oct 2014

Machine: ResMed S9 Autoset
Mask Type: Other
Mask Make & Model: P-10 / F&P Simplus / DreamWear
Humidifier: H5i w/Climateline
CPAP Pressure: 8 - EPR 3
CPAP Software: SleepyHead

Other Comments: CMS-50F & 50IW

Sex: Male
Location: Georgia

Post: #2
RE: Sleepyhead cannot start
You will need to know which SleepyHead version you're using, 32 or 64 bit. This will determine which .dll to use.

Here is an excerpt from the SleepyHead link:
"If you get a message something like "MSVCR120.dll is missing," you need to install the "Microsoft Visual C++ Redistributable Package" available at http://www.microsoft.com/en-us/download/details.aspx?id=40784 Explanation: Some versions of Windows do not have all the necessary files. These files need to be installed with Microsoft's installer, at the link above. The missing files may not always be "MSVCR120.dll", but it will be something similar starting with "MSV" and ending with ".dll"

I hope this may help.

Statistics prove that people who have more birthdays live longer.
12-08-2015 09:34 AM
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Sleeprider Offline
Wiki Editor
Advisory Members

Posts: 3,312
Joined: Dec 2014

Machine: Resmed Aircurve 10 Vauto
Mask Type: Nasal pillows
Mask Make & Model: Resmed Airfit P10
Humidifier: Resmed Climateline
CPAP Pressure: Auto Bilevel 18/9, PS 3
CPAP Software: ResScan SleepyHead EncoreBasic

Other Comments:

Sex: Male
Location: Where they make Respironics

Post: #3
RE: Sleepyhead cannot start
It runs on Win 10 just fine. You are missing the DLL files linked from the Sleepyhead download page. Start here: http://www.sleepfiles.com/SH2/index.htm#Windows-version-notes

and download from here: http://www.microsoft.com/en-us/download/details.aspx?id=40784

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12-08-2015 09:34 AM
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OMyMyOHellYes Offline

Advisory Members

Posts: 915
Joined: Mar 2013

Machine: Respironics 560 Auto
Mask Type: Nasal mask
Mask Make & Model: Resmed Mirage FX
Humidifier: Respironics System One (no heated hose)
CPAP Pressure: 08.0-15.0 cm/H2O
CPAP Software: EncoreBasic

Other Comments:

Sex: Male
Location: Texas

Post: #4
RE: Sleepyhead cannot start
OK - Thanks much to both. It appears to be starting up now - no data import yet, but at least the package starts.

OMMOHY
12-12-2015 06:38 AM
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