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Sleepyhead data missing
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Jimmyboy Offline

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Post: #1
Question Sleepyhead data missing
Hello all - my first post.
I am using a F & P Icon auto and have successfully viewed data with Sleepyhead since October 2015. However, since 26th March there is no data and SH says all up to date. I have loaded SH into another computer and it reads all the data up to the same cut off. Is it likely to be the INFOUSB stick or the machine that's at fault? I think there was a <3 second power outage that night.
03-30-2016 09:44 AM
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green wings Offline

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Post: #2
RE: Sleepyhead data missing
Hi Jimmy. I'm a fairly new SH user, so I'm not an expert. I would try unplugging the APAP machine for however long it needs to do a "hard" reboot.

You can also look at the files on your USB stick to see if there are data files with dates later than 26th March.

Third thing to try would be to do a "purge SleepyHead data" and then reimport and rebuild it.

As I said, I'm a new SH user, so that's not expert advice, just me talking off the top of my head.
04-01-2016 10:13 AM
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Crimson Nape Offline

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Post: #3
RE: Sleepyhead data missing
Hi Jimmyboy,

Welcome to the forum!

I don't know if this relates to your problem but I found this link where another Icon user was having problems.
http://www.apneaboard.com/forums/Thread-...%22icon%22

Also, you might try downloading the newest beta of SleepyHead (SleepyHead-1.0-Beta):
http://sleepyhead.jedimark.net/

I hope it may help your problem.

Statistics prove that people who have more birthdays live longer.
(This post was last modified: 04-01-2016 11:18 AM by Crimson Nape.)
04-01-2016 11:14 AM
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Jimmyboy Offline

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Post: #4
RE: Sleepyhead data missing
(04-01-2016 10:13 AM)green wings Wrote:  Hi Jimmy. I'm a fairly new SH user, so I'm not an expert. I would try unplugging the APAP machine for however long it needs to do a "hard" reboot.

You can also look at the files on your USB stick to see if there are data files with dates later than 26th March.

Third thing to try would be to do a "purge SleepyHead data" and then reimport and rebuild it.

As I said, I'm a new SH user, so that's not expert advice, just me talking off the top of my head.

Thanks greenwings, I have tried most of your suggestions - the data stops on 26th March. The machine appears to have stopped downloading to the special USB stick.
04-04-2016 05:11 AM
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Jimmyboy Offline

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Post: #5
RE: Sleepyhead data missing
(04-01-2016 11:14 AM)Crimson Nape Wrote:  Hi Jimmyboy,

Welcome to the forum!

I don't know if this relates to your problem but I found this link where another Icon user was having problems.


Also, you might try downloading the newest beta of SleepyHead

I hope it may help your problem.

Thanks Crimson, I have downloaded the latest beta, purged and reloaded all the data, but everything stops on 26th March. The Icon still seems to be recording data as you can read quite lot on the little screen, but not nearly as useful as SHead. F & P will not release their own software to patients and the UK health service can't help either, so sleepyhead is(was) ideal. I could buy a new Infosmart USB stick, but there's no guarantee that it is the problem!
Are there any moles inside F&P who might help??
04-04-2016 05:22 AM
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daves677 Offline

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Post: #6
RE: Sleepyhead data missing
I just have the same issue. both Sleepy head versions say no new data after last Tuesday. where on the USB smart stick are the data files located?

I found this from a 10/2012 post:
"Oh, and if you ever try to do a download and it hasn't got any new updated information. Format the Smartstick and then stick it back in the ICON. The USB symbol on the LED will flash up. Once that's done put the stick back in your pc and it should have recent information."
(This post was last modified: 04-23-2016 07:46 AM by daves677.)
04-23-2016 07:46 AM
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Jimmyboy Offline

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Posts: 4
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Machine: F & P Icon Auto
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Post: #7
RE: Sleepyhead data missing
Thanks
(04-23-2016 07:46 AM)daves677 Wrote:  I just have the same issue. both Sleepy head versions say no new data after last Tuesday. where on the USB smart stick are the data files located?

I found this from a 10/2012 post:
"Oh, and if you ever try to do a download and it hasn't got any new updated information. Format the Smartstick and then stick it back in the ICON. The USB symbol on the LED will flash up. Once that's done put the stick back in your pc and it should have recent information."

Brilliant! Stick now formatted and all data up to date. Thanks all for help.
04-23-2016 08:57 AM
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daves677 Offline

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Post: #8
RE: Sleepyhead data missing
JimmyBoy, glad that worked for you. did a reformat and it didn't help. used the Icon Menu screen to review the data and it showed that I had no data over past two nights.
04-24-2016 06:08 PM
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robysue Online
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Post: #9
RE: Sleepyhead data missing
(04-04-2016 05:22 AM)Jimmyboy Wrote:  Thanks Crimson, I have downloaded the latest beta, purged and reloaded all the data, but everything stops on 26th March. The Icon still seems to be recording data as you can read quite lot on the little screen, but not nearly as useful as SHead.
The data on the Icon's screen is stuff that is stored on-board in local memory.

The thing you need to determine is whether the Icon is writing anything to the SD card in addition to what it stores on-board.

Can you open up the Infosmart USB stick in your computer's file browser and check the time stamps on the files that are there? If there's nothing newer than March 26, then the Icon is not writing the data to the card and obviously SH can't display data that's not there. If there are files that are newer than March 26, then either one or more of the files could be corrupted and that might be causing the problem in SH or you might have run into a SH bug of some sort.

But to tease out what's happening, we need you to confirm that you have looked at the time stamps on the files that are on the Infosmart USB stick.

Questions about SleepyHead?
See my Guide to SleepyHead
04-25-2016 10:58 AM
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