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Sleepyhead update problem
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Bompa Offline

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Post: #1
Question Sleepyhead update problem
Every time I try to download the Sleepyhead update v. 09.2 "Roofus",the download "Failed" message appears.
Any idea as to why this is happening and is it only to me.
I do the download when I have Sleepyhead open and do a "check for updates".
Thanks
Oh-jeez
(This post was last modified: 08-08-2012 10:34 AM by Bompa.)
08-08-2012 10:10 AM
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mjbearit Offline

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Post: #2
RE: Sleepyhead update problem
Are you trying to get this directly from sourceforge.net? I haven't DL'd it lately, but when I did it worked fine for me.

As always, YMMV! You do not have to agree or disagree, I am not a professional so my mental meanderings are simply recollections of things from my own life.

PRS1 - Auto - A-Flex x2 - 12.50 - 20 - Humid x2 - Swift FX
08-08-2012 10:32 AM
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CHanlon Offline

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Post: #3
RE: Sleepyhead update problem
I've never been able to get it to work, even as a direct install.
08-08-2012 12:17 PM
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Clay L Offline

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Post: #4
RE: Sleepyhead update problem
You might want to try running the install as an administrator.
08-09-2012 12:13 PM
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jfmusil Offline

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Post: #5
RE: Sleepyhead update problem
Like CL says you have to right click on the unopened icon and then click the run as administrator button.
08-09-2012 03:36 PM
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Bompa Offline

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Post: #6
RE: Sleepyhead update problem
I guess I wasn't clear enough in my first post.
The "Failed" message means that it was a "Failed Download" not installation. Therefore I have no icon,etc. to click on.
08-10-2012 10:08 AM
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Clay L Offline

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Machine: PR System One Auto
Mask Type: Full face mask
Mask Make & Model: Respironics Amara View minimum contact full face mask
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CPAP Pressure: 11.5
CPAP Software: SleepyHead EncoreViewer

Other Comments: We now live in Palisade CO after living full time in a motor home and following the sun for 12 years

Sex: Male
Location: Palisade CO

Post: #7
RE: Sleepyhead update problem
If you are trying to download from the update function of Sleepyhead you need to click on an icon to do the download. For me it did the download then started the installation then failed but says the download failed.
Try right clicking on the download icon and running as an admin or go to the web site and download the program then right click the install icon and run as an admin.
08-10-2012 11:07 AM
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johns019 Offline

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Post: #8
RE: Sleepyhead update problem
Thanks - that has been drivig me crazy - thought it was just me.
Right click the icon for the version you have on your desktop, click run as administrator and then open the program and select upgrade - went right through for me instead of getting the failed message.
(This post was last modified: 08-10-2012 04:03 PM by johns019.)
08-10-2012 04:03 PM
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hosehead Offline

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Post: #9
RE: Sleepyhead update problem
Thank you for "run as administrator" info. update successful. When i close down sleepyhead i always get "runtime error" coming up, anyone any ideas??
08-26-2012 04:16 PM
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zonk Offline

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Post: #10
RE: Sleepyhead update problem
(08-26-2012 04:16 PM)hosehead Wrote:  Thank you for "run as administrator" info. update successful. When i close down sleepyhead i always get "runtime error" coming up, anyone any ideas??
Hi hosehead
I don,t use SH but wanted to welcoming you to the board
you can also use ResScan software which is ResMed own software and its readily available from here

which S9 auto do you use? S9 AutoSet or S9 Escape Auto
(This post was last modified: 08-26-2012 04:32 PM by zonk.)
08-26-2012 04:30 PM
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