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I cannot import data from 'Contec CMS50D Plus' oximeter to Windows 10
#1
Question 
I cannot import data from 'Contec CMS50D Plus' oximeter to Windows 10
I don't have  a breathing device like CPAP. And I do have a 'Contec CMS50D Plus' pulse oximeter. But I cannot import recorded data from this oximeter to my laptop with Windows 10.

I cannot do that with Oscar-software. And I cannot do it with the software SPO2 Assistant 3.0.4, SPO2 Manager V1.5 and SPO2 Review V1.5.

Could I have more success with importing these oximeter-data to my Android smartphone? 

Would it be wise to buy another brand oximeter because of these software-problems, and if so, which one?

Thanks for your help.
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#2
RE: I cannot import data from 'Contec CMS50D Plus' oximeter to Windows 10
You didn't mention how long you have had your D+. There are two hardware versions and multiple firmware versions.
The older hardware uses a connector that looks like a mini-USB connector, but it does not use the USB protocol. The newer version uses a connector that looks like a micro-USB, but again it does not use the USB protocol. It turns out that Contec supplies a cable with a serial to USB chip in the larger than usual full-size USB connector end. You must use this cable to connect the oximeter to the computer. No other cable will work.
I can't lay my hands on my cable to show the difference, but the molded end on the computer side is longer and bulkier than a regular USB cable.

The recent wrist-worn Contec oximeters use a single connector that looks like a mini-USB but is actually double-sided, with the probe contacts on one side and the USB contacts on the other. These oximeters have the serial to USB chip inside the oximeter, so any mini-USB cable can be used.
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#3
RE: I cannot import data from 'Contec CMS50D Plus' oximeter to Windows 10
(06-03-2019, 07:35 AM)pholynyk Wrote: You didn't mention how long you have had your D+. There are two hardware versions and multiple firmware versions.
The older hardware uses a connector that looks like a mini-USB connector, but it does not use the USB protocol. The newer version uses a connector that looks like a micro-USB, but again it does not use the USB protocol. It turns out that Contec supplies a cable with a serial to USB chip in the larger than usual full-size USB connector end. You must use this cable to connect the oximeter to the computer. No other cable will work.
I can't lay my hands on my cable to show the difference, but the molded end on the computer side is longer and bulkier than a regular USB cable.

The recent wrist-worn Contec oximeters use a single connector that looks like a mini-USB but is actually double-sided, with the probe contacts on one side and the USB contacts on the other. These oximeters have the serial to USB chip inside the oximeter, so any mini-USB cable can be used.
Thanks Pholynyk. I have bought my Contec CMS50D Plus recently. I use it with it's original Contec data-cable.

That data-cable has a male micro-USB plug and a male USB-A plug. The USB-A plug is indeed larger than regular. I still can't import the oximeter-data into my laptop.
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#4
RE: I cannot import data from 'Contec CMS50D Plus' oximeter to Windows 10
I did not see how you attempted the connection so I am listing it out here,  The D+ has to be connected, powered up, and then select the menu option for data transfer.  This is unlike the D+'s wrist-worn siblings that just need to be connected and powered-up.  I hope your problem is a simple oversight and nothing major.
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#5
RE: I cannot import data from 'Contec CMS50D Plus' oximeter to Windows 10
(06-03-2019, 11:25 AM)Crimson Nape Wrote: I did not see how you attempted the connection so I am listing it out here,  The D+ has to be connected, powered up, and then select the menu option for data transfer.  This is unlike the D+'s wrist-worn siblings that just need to be connected and powered-up.  I hope your problem is a simple oversight and nothing major.
Thanks. I now have managed to import the measured data from my oximeter into Windows.
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