Post Reply 
SoClean arrived, but...
Author Message
Luke Warm Offline

Members

Posts: 14
Joined: Jan 2014

Machine: Phillips REMstar Pro C-Flex
Mask Type: Full face mask
Mask Make & Model: Quatro thingamajig
Humidifier: Came with the unit
CPAP Pressure: 12
CPAP Software: Not using software

Other Comments: See my black Volt "Dusty" here, http://www.flickr.com/photos/100253763@N02/9829381163/

Sex: Male
Location: Middle of Texas

Post: #1
SoClean arrived, but...
I ordered a SoClean through Amazon and it was shipped very fast. A vast majority of comments on Amazon are very favorable and thus I placed my order not quite two weeks ago, however...

I've used my SoClean three times (on two of my CPAP machines, I have three total) and it stinks like the devil (and I'm used to "stink" because I have two ranches and you can imagine what goat and donkey dung might smell like... thus I believe I am more resilient and acclimated to "unpleasant" odors.

My SoClean does it's "thing" in our kitchen on an island. I've followed the directions to a "T" and despite placing the sleeve on the hose as the instructions state, and a tad further into the machine on the second try and a tad further out on the third cleaning, the "aroma" can be smelled from the kitchen into my living room and into the dining room, and it lingers.

I contacted the vendor, got a prompt and courteous reply, but their suggestions have not rendered a solution.

My question is... does anyone else who has this machine experience the unpleasant smell, and one that spreads across several rooms?

I need to make a decision to request a return though Amazon soon, or whether to stash it in the closet (or my barn) and never use it again.

In doing several internet searches in regard to using ozone for cleaning (I think my search was "CPAP Ozone cleaning"... I came across a couple of links that didn't make me feel "warm and fuzzy"... I won't go into details, and you can search on your own if you have questions.

I suppose I'll be going back to my old method of soaking my CPAP gear in a large tube of vinegar and scrubbing in soap and water. (At least the aroma from the vinegar makes me think I'm in Italy... )

I have a PhD from M.I.T.
Post hole Digger from Miller Implement & Tractor
(This post was last modified: 01-22-2014 09:29 PM by Luke Warm.)
01-22-2014 09:27 PM
Find all posts by this user Post Reply Quote this message in a reply

Donate to Apnea Board
trish6hundred Offline

Advisory Members

Posts: 6,430
Joined: May 2012

Machine: Resmed S9 AutoSet for Her
Mask Type: Full face mask
Mask Make & Model: Fisher & Paykel Simplus
Humidifier: H5i Heated Humidifier
CPAP Pressure: 10 - 7-20 Cm H2O
CPAP Software: Not using software

Other Comments: I started CPAP in 2008. Totally blind since birth.

Sex: Female
Location: Missouri, USA

Post: #2
RE: SoClean arrived, but...
Hi Luke Warm,
You might want to consider sending it back if the smell is that bad.
Good luck to you.

trish6hundred
01-22-2014 09:55 PM
Find all posts by this user Post Reply Quote this message in a reply
Luke Warm Offline

Members

Posts: 14
Joined: Jan 2014

Machine: Phillips REMstar Pro C-Flex
Mask Type: Full face mask
Mask Make & Model: Quatro thingamajig
Humidifier: Came with the unit
CPAP Pressure: 12
CPAP Software: Not using software

Other Comments: See my black Volt "Dusty" here, http://www.flickr.com/photos/100253763@N02/9829381163/

Sex: Male
Location: Middle of Texas

Post: #3
RE: SoClean arrived, but...
(01-22-2014 09:55 PM)trish6hundred Wrote:  Hi Luke Warm,
You might want to consider sending it back if the smell is that bad.
Good luck to you.

I suppose I will, if the vendor doesn't have some "fix" for this.

I wanted to edit my original post, but didn't find a provision to do so.

I'd like to add (after reading some historical posts on cleaning a CPAP with an ozone device) that, yes - I agree that our society has gone a tad "north" on sanitation. I'm one of those kids who played in dirt, skinned my knees on concrete, cut my shins on fence wire, nicked my arms and head when falling off a skateboard onto asphalt streets, driveways and filthy sidewalks... however now that I am an old codger, I've had three doctors tell me that my immune system is compromised due to injections and drugs I am taking daily that suppress my immune system (I have multiple sclerosis). I was told to keep hand sanitizer in my pocket and to use it often.

#2, Some guys came back from the Vietnam war with something called "shell-shock", I came back from Nam with a phobia about germs. Living in a jungle as I did, not seeing a real shower for weeks, not being able to take off your boots or clothes in that moist and humid environment, I had "conditions" and "issues" I won't mention here on the forum, and thus, for me, ridding my CPAP of germs and virus and bacteria, is a tad more important for me, than when I was a kid who played in mud, and climbed trees and skinned his legs on more than one occasion...

So while "yes" I agree that it seems like we are going to extremes to ward-off germs, for some of us, it is pretty critical (and "mental") My Internist advised, if I caught the flu, with a compromised immune system, I could die. So, an ozone device looked pretty good to me a couple of weeks ago. It just stinks to high-heaven.

I have a PhD from M.I.T.
Post hole Digger from Miller Implement & Tractor
01-22-2014 10:22 PM
Find all posts by this user Post Reply Quote this message in a reply

Donate to Apnea Board
martinsr00 Offline

Preferred Members

Posts: 32
Joined: May 2013

Machine: Respironics DS760TS
Mask Type: Full face mask
Mask Make & Model: Mirage Quattro
Humidifier: Respironics
CPAP Pressure: 8/12
CPAP Software: SleepyHead

Other Comments:

Sex: Male
Location: Southern California

Post: #4
RE: SoClean arrived, but...
(01-22-2014 09:27 PM)Luke Warm Wrote:  I've used my SoClean three times (on two of my CPAP machines, I have three total) and it stinks like the devil . . .

My question is... does anyone else who has this machine experience the unpleasant smell, and one that spreads across several rooms?

I need to make a decision to request a return though Amazon soon, or whether to stash it in the closet (or my barn) and never use it again.

I've used the SoClean 1 for about 6 months. I love the smell that it leaves in my equipment. Smells like after a rainstorm. But it doesn't fill several rooms. My wife doesn't like the smell. But she doesn't say much about it. If it was that objectionable, the complaining would be endless.

I don't stay in the room (bedroom) while the SoClean is operating. The Ozone has a smell or property that I don't like -- I can't explain it. I run it on the timer a few hours before bedtime. But it doesn't fill several rooms. After it operates, the smell disperses and there's no residual smell in the room.

The SoClean has some carbon piece that is supposed to help destruct the ozone before it leaves. If that's missing from yours, then perhaps that's the cause.

Ozone is a great disinfectant. Municipal water agencies rely on it to process public water supplies. It disperses quickly, unlike chlorine. It also doesn't produce disinfection byproducts if there are any organics in the water (unlikely if using distilled water) If ozone is too objectionable to you, you might try UV disinfection.

Remember, distilled water is chemically fairly pure. It may or not be pathogen free. Most of us probably have more to fear from pathogens in our humidifer water than low concentration minerals.

For me, especially if you use water lacking a chlorine residual (city water), it's important to disinfect humidifier water and hose moisture somehow. If your immune system is strong, then disinfection may not strictly be necessary.

I may sound like a shill for SoClean -- but I bought mine over the counter like most everyone and have no relationship with the company except satisfied customer.

I work in the water business, and am very particular about the quality of my water. Safe water is (1) filtered and (2) disinfected. Filtering kills off the large pathogens. Disinfection kills off bacteria and enteric virus.
01-22-2014 10:59 PM
Find all posts by this user Post Reply Quote this message in a reply
PaulaO2 Offline
Wiki Editor
Moderators

Posts: 8,065
Joined: Feb 2012

Machine: S9 Autoset
Mask Type: Full face mask
Mask Make & Model: F&P Simplus
Humidifier: H5i
CPAP Pressure: 14-20
CPAP Software: SleepyHead

Other Comments: Ehlers-Danlos Syndrome, Hypermobility Type; chronic sarcasm

Sex: Undisclosed
Location: western NC, USA

Post: #5
RE: SoClean arrived, but...
I'm of the "don't waste your money" camp. BUT, you need to do what you need to do to feel comfortable.

Instead of the SoClean, have you considered the cleaner (it's a bottled product, not a machine) called Control III? It is what hospitals and others use to clean equipment. Used correctly, nothing gets by that stuff.

PaulaO2
Apnea Board Moderator
www.ApneaBoard.com


Breathe deeply and count to zen.

INFORMATION ON APNEA BOARD FORUMS OR ON APNEABOARD.COM SHOULD NOT BE CONSIDERED AS MEDICAL ADVICE. ALWAYS SEEK THE ADVICE OF A PHYSICIAN BEFORE SEEKING TREATMENT FOR MEDICAL CONDITIONS, INCLUDING SLEEP APNEA. INFORMATION POSTED ON THE APNEA BOARD WEB SITE AND FORUMS ARE PERSONAL OPINION ONLY AND NOT NECESSARILY A STATEMENT OF FACT.
01-23-2014 01:49 AM
Find all posts by this user Post Reply Quote this message in a reply

Donate to Apnea Board
Luke Warm Offline

Members

Posts: 14
Joined: Jan 2014

Machine: Phillips REMstar Pro C-Flex
Mask Type: Full face mask
Mask Make & Model: Quatro thingamajig
Humidifier: Came with the unit
CPAP Pressure: 12
CPAP Software: Not using software

Other Comments: See my black Volt "Dusty" here, http://www.flickr.com/photos/100253763@N02/9829381163/

Sex: Male
Location: Middle of Texas

Post: #6
RE: SoClean arrived, but...
@ Paula02 & martinsr00

Thanks for the reply... I slept on this last night and came up with a solution of sorts. I like the idea of ozone doing the job of sanitizing my CPAP items and I plan on installing a cabinet of sorts to keep in my garage where I can place the SoClean. I'll keep the cabinet and the SoClean closed and locked up when I'm not using it and when I take my CPAP gear out there, I'll open the cabinet and fire-up the SoClean and let it do it's job. It might also have the added benefit of keeping a pesky male cardinal out of the garage, who believes another male has invaded his turf, and in the process, he beats himself nearly senseless by pecking at the rear view mirrors on my car. Pardon the pun, but I might be able to kill two birds with one stone (or I should say, OH-ZONE... Smile)

I'll investigate the Control III for use when I travel with my tiny (and amazing) ProBasics ZZZ-PAP.

Thank you.

I have a PhD from M.I.T.
Post hole Digger from Miller Implement & Tractor
(This post was last modified: 01-23-2014 10:26 AM by Luke Warm.)
01-23-2014 10:25 AM
Find all posts by this user Post Reply Quote this message in a reply
Luke Warm Offline

Members

Posts: 14
Joined: Jan 2014

Machine: Phillips REMstar Pro C-Flex
Mask Type: Full face mask
Mask Make & Model: Quatro thingamajig
Humidifier: Came with the unit
CPAP Pressure: 12
CPAP Software: Not using software

Other Comments: See my black Volt "Dusty" here, http://www.flickr.com/photos/100253763@N02/9829381163/

Sex: Male
Location: Middle of Texas

Post: #7
RE: SoClean arrived, but...
@martinssr00

I guess "beauty is in the eye (or nostrils/olfactory nerve) of the beholder."
I wish my brain perceived a rain fall or rain forest when I use my CPAP after using the SoClean, but when I do, it reminds me of the aroma of when my golf cart has over-charged and one of the batteries bubbles over, or when I was young and we rode bumper cars at the fair, as they sparked on the metal roof where they got the current to run the cars.

I'll do my best to think of a nice rain next time as I go to sleep. I could sure use a rain out here in the parched part of Texas where I live, "where the deer and the antelope complain - about no rain..."

I have a PhD from M.I.T.
Post hole Digger from Miller Implement & Tractor
(This post was last modified: 01-23-2014 10:38 AM by Luke Warm.)
01-23-2014 10:37 AM
Find all posts by this user Post Reply Quote this message in a reply

Donate to Apnea Board
Luke Warm Offline

Members

Posts: 14
Joined: Jan 2014

Machine: Phillips REMstar Pro C-Flex
Mask Type: Full face mask
Mask Make & Model: Quatro thingamajig
Humidifier: Came with the unit
CPAP Pressure: 12
CPAP Software: Not using software

Other Comments: See my black Volt "Dusty" here, http://www.flickr.com/photos/100253763@N02/9829381163/

Sex: Male
Location: Middle of Texas

Post: #8
RE: SoClean arrived, but... UPDATE
Yesterday morning I sent an email to SoClean (concerning the "aroma" that permeated my kitchen, dining room and living room) stating "Thanks for sending the photos, but no, I am placing the hose (not the rubber end-piece) in the slot on my machine. Is it possible that the gasket on the lid is defective or a filter? At this point of early ownership, I'm going to have to place the device in my garage and out of the house in order to keep the "aroma" out of our living area.

I've been on the sleepapnea website and find in interesting that one person said his SoClean aroma is like that of a rain storm... I wish that were the case for me."


Previously in my two earlier inquiries to SoClean, I received very prompt replies. On this last communication, nothing. I suspect they have a "social media director" who monitors the internet and when they came across my comments here on this forum, they didn't like my "stinks to high heaven" comment and decided to ignore me. (I've worked in public relations for a multi-billion dollar corporation, and ignoring a customer in this fashion will only backfire and breed discontent. Businesses need to example themselves after Amazon and Zappos if they wish to have a loyal following. In this case, SoClean dropped the ball, prompting me to go back to Amazon and request a return.

In reading all the glowing reviews on Amazon about this product, and in seeing several users here on this forum (one poster suggesting his experience smelled like a "rain storm") one can only surmise that I should have had a "rain storm" olfactory cue, similar to what I read here and on Amazon... But my experience was more of an aroma that smelled like a golf cart battery boiling over during a charge or the bumper car experience I recalled from my youth when the car was sparking at the ceiling of the ride as it absorbed current to run the electric motor in the bumper car.

Since the "aroma" was nothing like that that other people had experienced, I could only conclude that my product was defective, and thus with no reply from SoClean yesterday, I am sending this device back for a refund.

Also, in looking at all the comments I have come across in regard to those of us who desire a way to have a little extra sanitation for our CPAP equipment (my immune system is compromised due to MS, and I have this "baggage" I lug around from two tours in an unsanitary jungle experience I had in Vietnam) I wanted to go the extra mile and "nuke" every germ and bacteria and virus I could.

I appreciate the tip I was given yesterday about the Control III disinfectant, and I purchased that along with a CPAP tube brush (from Amazon) and I'm confident these products will give me the peace of mind (and sanitation) that I am aiming for.

Oh, time to go wallow through a mess of goat and donkey dung so I can feed my chickens... (My favorite hen in the coop is one I named Chicky Gaga... I'd tell you the name of my second favorite hen, but I'm confident if I posted her name here, I'd be banned from this forum.

OK, ok... her name is Mother Clucker and she is a great egg layer.
I love my chickens... but I hate Sal Ma Nella.

I have a PhD from M.I.T.
Post hole Digger from Miller Implement & Tractor
01-24-2014 12:58 PM
Find all posts by this user Post Reply Quote this message in a reply
martinsr00 Offline

Preferred Members

Posts: 32
Joined: May 2013

Machine: Respironics DS760TS
Mask Type: Full face mask
Mask Make & Model: Mirage Quattro
Humidifier: Respironics
CPAP Pressure: 8/12
CPAP Software: SleepyHead

Other Comments:

Sex: Male
Location: Southern California

Post: #9
RE: SoClean arrived, but...
(01-23-2014 01:49 AM)PaulaO2 Wrote:  I'm of the "don't waste your money" camp. BUT, you need to do what you need to do to feel comfortable.

Instead of the SoClean, have you considered the cleaner (it's a bottled product, not a machine) called Control III? It is what hospitals and others use to clean equipment. Used correctly, nothing gets by that stuff.

I can well understand the "don't waste your money" camp. It's a matter of the risks that one is willing to take. If one is confident that they have a robust immune system, and they don't tend to catch any respiratory infections at all, then experience may prove that disinfection efforts are a waste of money.

I use Control III once a week during deep cleaning. Daily, I rinse my hoses with tap water, dry them with forced air, wash the humidifier tanks daily with soap and tap water, rinse them, fill them with R/O water, and then disinfect with ozone to destruct almost all organic things present. It's a bit of a hassle, but I'm getting the procedure down pat and it doesn't take very long (20 minutes?). Maybe overkill, but if I end up with an infection, I've done all that I can to avoid it. In addition, I uses Respironics ultrafine filters on my air intake to make sure that incoming air is as particle free as possible.

These forums are filled CPAP veterans who clean their equipment only lightly and have had no problems for years. I wish I knew with certainty that I could be one of them.

Experience is a good teacher. But I don't have very much of it with me as the patient. Only about 8 months. Lacking such, a bad lung infection with some bacteria, protozoan or spore of some kind terrifies me. That's just me.

The debate is interesting, and it's nice to hear all these diverse opinions.
01-25-2014 01:30 AM
Find all posts by this user Post Reply Quote this message in a reply

Donate to Apnea Board
archangle Offline
Wiki Editor
Advisory Members

Posts: 3,159
Joined: Feb 2012

Machine: ResMed S9 AutoSet
Mask Type: Nasal pillows
Mask Make & Model: ResMed Swift FX
Humidifier: ResMed S9 H5i
CPAP Pressure: 16-20
CPAP Software: ResScan SleepyHead EncoreBasic

Other Comments: Happy PAPper

Sex: Undisclosed
Location: USA

Post: #10
RE: SoClean arrived, but...
Is it an ozone smell? Do you know what ozone smells like? You smell ozone when there is an electic arc somewhere.

It's sort of a sour, pungent, acid, type smell.

Get the free SleepyHead software here.
Useful links.
Click here for information on the main alternative to CPAP.
If it's midnight and a DME tells you it's dark outside, go and check it yourself.
01-27-2014 12:23 AM
Find all posts by this user Post Reply Quote this message in a reply
Post Reply 


Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  First machine!! Just arrived, setup help please. SJGino 4 259 11-16-2016 08:49 PM
Last Post: trish6hundred
Question [Equipment] SoClean 2 - anyone try this gadget? daddyvortex 12 701 10-24-2016 06:43 PM
Last Post: BadGoodDeb
  Soclean check valve keeps filling with water wnorm 5 304 10-16-2016 10:29 PM
Last Post: bill-e
  SoClean CPAP cleaning gizmo FormerFed 10 1,091 10-05-2016 03:37 AM
Last Post: archangle
  New Resmed Airsense 10 autoset arrived. How do I set up pressure? Visitor 6 1,250 12-06-2015 02:21 PM
Last Post: Visitor
  Amara View arrived... JVinNE 9 2,455 08-18-2015 02:12 AM
Last Post: JVinNE
  Newbie's used unit arrived. Need some advice. Mosquitobait 32 4,494 07-15-2015 05:18 PM
Last Post: Mosquitobait

Forum Jump:

Who's Online (Complete List)