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Somnetics Transcend II Travel CPAP clinician password
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Lee Offline

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Post: #11
RE: Somnetics Transcend II Travel CPAP clinician password
(04-28-2012 10:40 PM)mflatinlover Wrote:  thank you
(04-28-2012 10:26 PM)lesray1 Wrote:  
(04-28-2012 10:02 PM)zonk Wrote:  Hi mflatinlover
I don,t know how often lesray1 check the forum or if following this thread but in the meantime you might want email Somnetics directly as lesray mentioned took 5mins to get the reply back with the password.


That's the answer. Email Somnetics and provide serial number for your machine. They will give you a password promptly via email.

I e-mailed Somantics and they told me to contact my provider. I seem to be getting the run-around. Does someone have the password they could "pm" me?

thanks!
07-17-2012 02:25 PM
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SuperSleeper Offline

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Machine: PR System One REMstar Auto (DS560)
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Post: #12
RE: Somnetics Transcend II Travel CPAP clinician password
(07-17-2012 02:25 PM)Lee Wrote:  I e-mailed Somantics and they told me to contact my provider. I seem to be getting the run-around. Does someone have the password they could "pm" me?
thanks!

Try "juniper" for the password. If that doesn't work, I was told by another person that the password is dependent upon which serial number of your machine (there are numerous passwords) and you can only get the one for your machine and serial number via email by the method described above.

Let me know if either of these methods work for you. I'm trying to pin this down for our CPAP Manuals page and I'd like to let other people know for sure.

Thanks!

Smile

SuperSleeper
Apnea Board Administrator
www.ApneaBoard.com


INFORMATION ON APNEA BOARD FORUMS OR ON APNEABOARD.COM SHOULD NOT BE CONSIDERED AS MEDICAL ADVICE. ALWAYS SEEK THE ADVICE OF A PHYSICIAN BEFORE SEEKING TREATMENT FOR MEDICAL CONDITIONS, INCLUDING SLEEP APNEA. INFORMATION POSTED ON THE APNEA BOARD WEB SITE AND FORUMS ARE PERSONAL OPINION ONLY AND NOT NECESSARILY A STATEMENT OF FACT.

07-17-2012 04:05 PM
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Lee Offline

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Posts: 3
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Post: #13
RE: Somnetics Transcend II Travel CPAP clinician password
(07-17-2012 04:05 PM)SuperSleeper Wrote:  
(07-17-2012 02:25 PM)Lee Wrote:  I e-mailed Somantics and they told me to contact my provider. I seem to be getting the run-around. Does someone have the password they could "pm" me?
thanks!

Try "juniper" for the password. If that doesn't work, I was told by another person that the password is dependent upon which serial number of your machine (there are numerous passwords) and you can only get the one for your machine and serial number via email by the method described above.

Let me know if either of these methods work for you. I'm trying to pin this down for our CPAP Manuals page and I'd like to let other people know for sure.

Thanks!

Smile

Works so far for me! I installed the software from the disk. I ran it and typed a junk password and it complained. I then typed the password you mentioned and it worked. I saw the clinician screens, etc.

A few interesting notes:

1. I have not attached my Transcend II machine yet. This makes me believe the password is related to the software release and not the machine.

2. The manual says once the correct password is entered, it is saved on the machine and you do not need to enter it again. Another reason to believe it is not tied to the serial number -- Especially since the clinician mode is expected to work with multiple systems.

3. The clinician manual is available on the disk I received with my machine. Just install the software and go to Program Files\Somnetics\Somnetics Sleep Apnea Therapy Management Utility\Resources\Manuals it is number 103086. Inside the manual is the default clinician password you mentioned. (I found it after receiving your note.)
07-17-2012 08:43 PM
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Lee Offline

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Posts: 3
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Post: #14
RE: Somnetics Transcend II Travel CPAP clinician password
(07-17-2012 08:43 PM)Lee Wrote:  
(07-17-2012 04:05 PM)SuperSleeper Wrote:  
(07-17-2012 02:25 PM)Lee Wrote:  I e-mailed Somantics and they told me to contact my provider. I seem to be getting the run-around. Does someone have the password they could "pm" me?
thanks!

Try "juniper" for the password. If that doesn't work, I was told by another person that the password is dependent upon which serial number of your machine (there are numerous passwords) and you can only get the one for your machine and serial number via email by the method described above.

Let me know if either of these methods work for you. I'm trying to pin this down for our CPAP Manuals page and I'd like to let other people know for sure.

Thanks!

Smile

Works so far for me! I installed the software from the disk. I ran it and typed a junk password and it complained. I then typed the password you mentioned and it worked. I saw the clinician screens, etc.

A few interesting notes:

1. I have not attached my Transcend II machine yet. This makes me believe the password is related to the software release and not the machine.

2. The manual says once the correct password is entered, it is saved on the machine and you do not need to enter it again. Another reason to believe it is not tied to the serial number -- Especially since the clinician mode is expected to work with multiple systems.

3. The clinician manual is available on the disk I received with my machine. Just install the software and go to Program Files\Somnetics\Somnetics Sleep Apnea Therapy Management Utility\Resources\Manuals it is number 103086. Inside the manual is the default clinician password you mentioned. (I found it after receiving your note.)

As an update, I uninstalled the software, reinstalled the software, attached my machine and everything worked without having to re-enter the clinician password. (They do say that the password should not be needed a second time even on upgrade...)
07-17-2012 09:16 PM
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SuperSleeper Offline

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Posts: 9,976
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Machine: PR System One REMstar Auto (DS560)
Mask Type: Nasal pillows
Mask Make & Model: ResMed Mirage Swift II
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CPAP Pressure: 12.5 - 18.5 cmH20 (auto range)
CPAP Software: SleepyHead

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Post: #15
RE: Somnetics Transcend II Travel CPAP clinician password
Sounds good Lee... this is good to know. I hope to add this information on our CPAP Clinician Manual Page next time I do an update.

Thanks

SuperSleeper
Apnea Board Administrator
www.ApneaBoard.com


INFORMATION ON APNEA BOARD FORUMS OR ON APNEABOARD.COM SHOULD NOT BE CONSIDERED AS MEDICAL ADVICE. ALWAYS SEEK THE ADVICE OF A PHYSICIAN BEFORE SEEKING TREATMENT FOR MEDICAL CONDITIONS, INCLUDING SLEEP APNEA. INFORMATION POSTED ON THE APNEA BOARD WEB SITE AND FORUMS ARE PERSONAL OPINION ONLY AND NOT NECESSARILY A STATEMENT OF FACT.

07-17-2012 10:03 PM
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msfosteri55 Offline

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Post: #16
RE: Somnetics Transcend II Travel CPAP clinician password
I would really like to know the clinician password. I have a friend who would buy the somnetics transcend if she could raise her prescription setting herself. I love mine. It is awesome for travel!!!
08-29-2013 02:31 PM
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SuperSleeper Offline

Administrators

Posts: 9,976
Joined: Feb 2012

Machine: PR System One REMstar Auto (DS560)
Mask Type: Nasal pillows
Mask Make & Model: ResMed Mirage Swift II
Humidifier: none
CPAP Pressure: 12.5 - 18.5 cmH20 (auto range)
CPAP Software: SleepyHead

Other Comments: Have diabetes Type II

Sex: Male
Location: Illinois, USA

Post: #17
RE: Somnetics Transcend II Travel CPAP clinician password
(08-29-2013 02:31 PM)msfosteri55 Wrote:  I would really like to know the clinician password. I have a friend who would buy the somnetics transcend if she could raise her prescription setting herself. I love mine. It is awesome for travel!!!

Password is juniper.

SuperSleeper
Apnea Board Administrator
www.ApneaBoard.com


INFORMATION ON APNEA BOARD FORUMS OR ON APNEABOARD.COM SHOULD NOT BE CONSIDERED AS MEDICAL ADVICE. ALWAYS SEEK THE ADVICE OF A PHYSICIAN BEFORE SEEKING TREATMENT FOR MEDICAL CONDITIONS, INCLUDING SLEEP APNEA. INFORMATION POSTED ON THE APNEA BOARD WEB SITE AND FORUMS ARE PERSONAL OPINION ONLY AND NOT NECESSARILY A STATEMENT OF FACT.

08-29-2013 10:26 PM
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jrolli1509 Offline

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Other Comments: Severe Structural OSA undx 40yrs/now chronic sleep deprivation; tx TORS tongue reduction

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Post: #18
RE: Somnetics Transcend II Travel CPAP clinician password
What a gift you would give us all, to please provide a review of the Transdend. I am not a provider, but a user getting tired of schlepping the S9 around. Doubt insurance will cover another CPAP within 2 years, but I am willing to spend the $1K it takes for the accessories needed, if the travel dependability and breathing experience is good. Thanks.
10-10-2013 09:43 AM
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slancasterTX99 Offline

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Post: #19
RE: Somnetics Transcend II Travel CPAP clinician password
So…just an FYI to the group. I reached out to Somnetics this morning (per the original suggestion) and got the following reply:

"Unfortunately us as a manufacture can’t give you access to go into the clinician side especially since it’s a prescription you’re going to look at or probably change. You have to contact your dealer (Supplier #1) for step by step access, even though they should already have set the machine for you."

It is a bit annoying. Especially since my dealer did not set it in the therapeutic range that my prescription calls for (max ramp pressure is way too high). I'm supposed to get my system today and I will try the password suggested earlier. Hopefully it works!

Best,

Steve
10-30-2013 10:12 AM
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slancasterTX99 Offline

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Machine: Phillips RemStar Auto
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Post: #20
RE: Somnetics Transcend II Travel CPAP clinician password
(10-10-2013 09:43 AM)jrolli1509 Wrote:  What a gift you would give us all, to please provide a review of the Transdend. I am not a provider, but a user getting tired of schlepping the S9 around. Doubt insurance will cover another CPAP within 2 years, but I am willing to spend the $1K it takes for the accessories needed, if the travel dependability and breathing experience is good. Thanks.

I'm in the same boat as you…except I haven't owned mine for two years. I'm a consultant and travel a TON for work. I love my CPAP, but it is such a pain in the rear to go through security with and, quite honestly, I'm a little self conscious about schlepping out this device and having multiple bags on my flights each week. So, I ordered the Transcend Auto Travel CPAP with EZEX (easy expiration) as my travel device. With the optional humidifier, it was $670 on Supplier #1, and I can use my existing hose and mask with it (which saved a little). I'll let you know how it goes after my first few weeks on the road with it!
10-30-2013 11:08 AM
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