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Still cannot read card data for Sleepyhead (PR System One REMstar 60 Series)
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Jenny Offline

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Post: #1
Still cannot read card data for Sleepyhead (PR System One REMstar 60 Series)
I'm sorry, but I just put the card into the reader, plugged into the computer and told Sleepyhead to import the data and it says "No Card Data Available." I did not see any type of locking mechanism on the card, either. What to do?
03-20-2012 08:24 AM
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Jenny Offline

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Post: #2
RE: Still cannot read card data for Sleepyhead
I just tried the card from the old CPAP and I brought the compliance info up perfectly. Still no luck with the auto data cardSad The Sleephead screen says "NO CPAP MACHINE DATA IMPORTED"
(This post was last modified: 03-20-2012 10:33 AM by Jenny.)
03-20-2012 10:27 AM
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Dreamcatcher Offline

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Post: #3
RE: Still cannot read card data for Sleepyhead
(03-20-2012 10:27 AM)Jenny Wrote:  I just tried the card from the old CPAP and I brought the compliance info up perfectly. Still no luck with the auto data cardSad The Sleephead screen says "NO CPAP MACHINE DATA IMPORTED"

Is it compatable with your machine? I run a Resmed S8 and have to use ResScan for my data and Sleepyhead for my oximeter, worth checking.
03-20-2012 10:41 AM
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SuperSleeper Offline

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Post: #4
RE: Still cannot read card data for Sleepyhead
Maybe someone can shed some light on this, but I think these new PR System One REMstar 60 series machines may not be compatible with any existing software packages, either the commercial EncoreViewer or the open-source SleepyHead (at least not with the current versions of those packages).

From reading about the specs, the older PR System One REMstar Auto is compatible with EncoreViewer 2.0, but it doesn't say that the newer PR System One REMstar 60 Series Auto is compatible with EncoreViewer 2.0.

Also, if anyone has a Clinican Setup Manual for the new PR 60 Series machines, please email it to me at apneaboard@gmail.com so we can make them available to other members.

Thanks. Smile

SuperSleeper
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INFORMATION ON APNEA BOARD FORUMS OR ON APNEABOARD.COM SHOULD NOT BE CONSIDERED AS MEDICAL ADVICE. ALWAYS SEEK THE ADVICE OF A PHYSICIAN BEFORE SEEKING TREATMENT FOR MEDICAL CONDITIONS, INCLUDING SLEEP APNEA. INFORMATION POSTED ON THE APNEA BOARD WEB SITE AND FORUMS ARE PERSONAL OPINION ONLY AND NOT NECESSARILY A STATEMENT OF FACT.

03-20-2012 11:12 AM
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Jenny Offline

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Post: #5
RE: Still cannot read card data for Sleepyhead
(03-20-2012 10:41 AM)Gazby Wrote:  
(03-20-2012 10:27 AM)Jenny Wrote:  I just tried the card from the old CPAP and I brought the compliance info up perfectly. Still no luck with the auto data cardSad The Sleephead screen says "NO CPAP MACHINE DATA IMPORTED"

Is it compatable with your machine? I run a Resmed S8 and have to use ResScan for my data and Sleepyhead for my oximeter, worth checking.

Thanks for your reply. But I thought all I needed was Sleepyhead? I posted this same question all few days ago and was told to just get a reader and Sleepyhead software. Hopefully someone will chime in soon because I am so annoyed at myself for not being able to gauge anything meaningful.
03-20-2012 11:45 AM
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SuperSleeper Offline

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Machine: PR System One REMstar Auto (DS560)
Mask Type: Nasal pillows
Mask Make & Model: ResMed Mirage Swift II
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CPAP Pressure: 12.5 - 18.5 cmH20 (auto range)
CPAP Software: SleepyHead

Other Comments: Have diabetes Type II

Sex: Male
Location: Illinois, USA

Post: #6
RE: Still cannot read card data for Sleepyhead
(03-20-2012 11:45 AM)Jenny Wrote:  Thanks for your reply. But I thought all I needed was Sleepyhead? I posted this same question all few days ago and was told to just get a reader and Sleepyhead software. Hopefully someone will chime in soon because I am so annoyed at myself for not being able to gauge anything meaningful.

These Series 60s are brand new machines, (new on the market) so I'm not even sure if anyone knows at this point whether they are compatible with SleepyHead or not. I'm hopeful that Mark (the creator of SleepyHead) will eventually update the software to work with these new Series 60 machines, but it may take a couple months or so for that to happen.

The main reason I thought that they might not be compatible is because in the specs, they don't list it as being compatible with Respironics' own software (EncoreViewer), while the previous version (the older PR System One units) are compatible with EncoreViewer... Dont-know

Anyone know for certain on this?

SuperSleeper
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INFORMATION ON APNEA BOARD FORUMS OR ON APNEABOARD.COM SHOULD NOT BE CONSIDERED AS MEDICAL ADVICE. ALWAYS SEEK THE ADVICE OF A PHYSICIAN BEFORE SEEKING TREATMENT FOR MEDICAL CONDITIONS, INCLUDING SLEEP APNEA. INFORMATION POSTED ON THE APNEA BOARD WEB SITE AND FORUMS ARE PERSONAL OPINION ONLY AND NOT NECESSARILY A STATEMENT OF FACT.

03-20-2012 12:29 PM
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SuperSleeper Offline

Administrators

Posts: 9,967
Joined: Feb 2012

Machine: PR System One REMstar Auto (DS560)
Mask Type: Nasal pillows
Mask Make & Model: ResMed Mirage Swift II
Humidifier: none
CPAP Pressure: 12.5 - 18.5 cmH20 (auto range)
CPAP Software: SleepyHead

Other Comments: Have diabetes Type II

Sex: Male
Location: Illinois, USA

Post: #7
RE: Still cannot read card data for Sleepyhead (PR System One REMstar 60 Series)
Jenny, does your card look like this?:

[Image: SD_memory-lock.jpg]

If that's the card you have, there is a sliding "lock" on the left side of the card. When moved downward to the "lock" position, data can be read from the card, but new data cannot be written to the card. When moved up to the "unlocked" position, data can be either read or written to the card. When used in conjunction with a data-recording CPAP machine, it is important to make certain that the SD card remains in the "unlocked" position so the machine can record patient data to the memory card.

SuperSleeper
Apnea Board Administrator
www.ApneaBoard.com


INFORMATION ON APNEA BOARD FORUMS OR ON APNEABOARD.COM SHOULD NOT BE CONSIDERED AS MEDICAL ADVICE. ALWAYS SEEK THE ADVICE OF A PHYSICIAN BEFORE SEEKING TREATMENT FOR MEDICAL CONDITIONS, INCLUDING SLEEP APNEA. INFORMATION POSTED ON THE APNEA BOARD WEB SITE AND FORUMS ARE PERSONAL OPINION ONLY AND NOT NECESSARILY A STATEMENT OF FACT.

03-20-2012 12:35 PM
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Jenny Offline

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Posts: 70
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Machine: none
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Post: #8
RE: Still cannot read card data for Sleepyhead (PR System One REMstar 60 Series)
(03-20-2012 12:35 PM)SuperSleeper Wrote:  Jenny, does your card look like this?:

[Image: SD_memory-lock.jpg]

If that's the card you have, there is a sliding "lock" on the left side of the card. When moved downward to the "lock" position, data can be read from the card, but new data cannot be written to the card. When moved up to the "unlocked" position, data can be either read or written to the card. When used in conjunction with a data-recording CPAP machine, it is important to make certain that the SD card remains in the "unlocked" position so the machine can record patient data to the memory card.

No--it doesn't look like that. it says Philips Respironics
Reorder: Lexar
1054462

What do you think?

P.S. I just mailed the guide
(This post was last modified: 03-20-2012 01:28 PM by Jenny.)
03-20-2012 01:26 PM
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greatunclebill Offline

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Machine: Respironics System one Auto A-Flex
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Post: #9
RE: Still cannot read card data for Sleepyhead (PR System One REMstar 60 Series)
the nicest feature of supplier 6 is their live chat line that is usually on. i just chatted with a tech guy. he said they were expecting an updated encore program for this machine in the second quarter 2012 which is the april-may-june time frame. so i'll keep an eye on their download place. he also said from everything he sees, he don't see a reason it won't work with encore viewer as is. they have encore viewer 2 v 2.0 (32 bit) and encore pro 2 v 2.5 (32 and 64 bits). not sure what we have.
03-20-2012 01:36 PM
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greatunclebill Offline

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Posts: 549
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Machine: Respironics System one Auto A-Flex
Mask Type: Full face mask
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CPAP Software: SleepyHead EncoreViewer

Other Comments: quattro fx full face

Sex: Male
Location: L.A. (Lower Alabama)

Post: #10
RE: Still cannot read card data for Sleepyhead (PR System One REMstar 60 Series)
(03-20-2012 01:26 PM)Jenny Wrote:  
(03-20-2012 12:35 PM)SuperSleeper Wrote:  Jenny, does your card look like this?:

[Image: SD_memory-lock.jpg]

If that's the card you have, there is a sliding "lock" on the left side of the card. When moved downward to the "lock" position, data can be read from the card, but new data cannot be written to the card. When moved up to the "unlocked" position, data can be either read or written to the card. When used in conjunction with a data-recording CPAP machine, it is important to make certain that the SD card remains in the "unlocked" position so the machine can record patient data to the memory card.

No--it doesn't look like that. it says Philips Respironics
Reorder: Lexar
1054462

What do you think?

P.S. I just mailed the guide

different mfg will say different things, what about the lock?
03-20-2012 01:39 PM
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