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Micneil Offline

New Members

Posts: 3
Joined: Oct 2014

Machine: ResMed Elite
Mask Type: Full face mask
Mask Make & Model: AirFit F10 L
Humidifier: unsure
CPAP Pressure: 9
CPAP Software: Not using software

Other Comments:

Sex: Female
Location:

Post: #1
Supplier List
New Member here. Is there anywhere on this forum that would tell me which Supplier on the Supplier List has the best Customer Service record? I would like to change my supplier. Would need to be one that will ship to Alaska without charging and arm/leg....and takes Medicare/AARP Suppl. for payment.
Thanks
10-24-2014 08:12 PM
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zonk Offline

Advisory Members

Posts: 7,908
Joined: Feb 2012

Machine: A10 AutoSet
Mask Type: Nasal mask
Mask Make & Model: Activa LT
Humidifier: Integrated /ClimateLineAir
CPAP Pressure: 9/13
CPAP Software: ResScan

Other Comments: CPAP since Nov 2010

Sex: Male
Location: Australia

Post: #2
RE: Supplier List
Welcome to the forum, Micneil
I assume Alaska in US, some offer free shipping on all orders in US and almost all of them offer free shipping for orders $99 and over

As for the best customer service, I've only used suppliers #2 and #10 as they ship outside US while others don't

To my best of my knowledge, you'll have to pay for your supplies out of pocket and than you have to fill appropriate paperwork for your insurance claim, they might accept it or might not, check with your insurance first if they accept such claim
10-24-2014 08:32 PM
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Micneil Offline

New Members

Posts: 3
Joined: Oct 2014

Machine: ResMed Elite
Mask Type: Full face mask
Mask Make & Model: AirFit F10 L
Humidifier: unsure
CPAP Pressure: 9
CPAP Software: Not using software

Other Comments:

Sex: Female
Location:

Post: #3
Smile RE: Supplier List
Thanks I posted and there immediately appears a list of related posts. Am going thru them. #1 seems to have a problem...will try #18.
10-24-2014 08:32 PM
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PaulaO2 Offline
Wiki Editor
Moderators

Posts: 8,065
Joined: Feb 2012

Machine: S9 Autoset
Mask Type: Full face mask
Mask Make & Model: F&P Simplus
Humidifier: H5i
CPAP Pressure: 14-20
CPAP Software: SleepyHead

Other Comments: Ehlers-Danlos Syndrome, Hypermobility Type; chronic sarcasm

Sex: Undisclosed
Location: western NC, USA

Post: #4
RE: Supplier List
Nope. The listing isn't based on a star rating or a "best of" rating. It is because a member (or three) has used them at some point.

From the Supplier's List page:
Quote:Warning: Keep in mind, we are not recommending or suggesting that you use these sites, as we have not done an extensive review or rating for any of them. The order in which they are listed has no significance. Use your own judgement prior to making purchases from these suppliers.

Some companies have been on there a long time. Any new additions are voted on by the Advisory Members (which is one of the reasons they are called "Advisory Members").

Your best bet is to visit the websites and check them out. Or ask about a specific one here, probably do a search, too. Just be sure to NOT use a commercial link. We typically just refer to them as "Supplier #19" or "Supplier #2"

PaulaO2
Apnea Board Moderator
www.ApneaBoard.com


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10-24-2014 08:34 PM
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Micneil Offline

New Members

Posts: 3
Joined: Oct 2014

Machine: ResMed Elite
Mask Type: Full face mask
Mask Make & Model: AirFit F10 L
Humidifier: unsure
CPAP Pressure: 9
CPAP Software: Not using software

Other Comments:

Sex: Female
Location:

Post: #5
RE: Supplier List
(10-24-2014 08:32 PM)zonk Wrote:  Welcome to the forum, Micneil
I assume Alaska in US, some offer free shipping on all orders in US and almost all of them offer free shipping for orders $99 and over

As for the best customer service, I've only used suppliers #2 and #10 as they ship outside US while others don't

To my best of my knowledge, you'll have to pay for your supplies out of pocket and than you have to fill appropriate paperwork for your insurance claim, they might accept it or might not, check with your insurance first if they accept such claim
______________________________________________
Thanks for the quick reply, Zonk. Will check out #2 and #10. Yes, Alaska is part of the US but some people don't want to believe that. Postage is the same everywhere but AK usually gets additions to shipping even tho it isn't "international"
10-24-2014 08:35 PM
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trish6hundred Offline

Advisory Members

Posts: 6,430
Joined: May 2012

Machine: Resmed S9 AutoSet for Her
Mask Type: Full face mask
Mask Make & Model: Fisher & Paykel Simplus
Humidifier: H5i Heated Humidifier
CPAP Pressure: 10 - 7-20 Cm H2O
CPAP Software: Not using software

Other Comments: I started CPAP in 2008. Totally blind since birth.

Sex: Female
Location: Missouri, USA

Post: #6
RE: Supplier List
Hi Micneil,
WELCOME! to the forum.!
I have had good success with suppliers #1 & #18 on the suppliers list.
Hang in there for more responses to your post, good luck to you with your CPAP therapy and happy searching.

trish6hundred
10-24-2014 09:02 PM
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