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TAP-PAP mask
#1
Sad 
I recently purchased the TAP-PAP nasal pillow mask from #26 on your supplier list. It came WITHOUT the moldable mouthpiece, just a hard plastic plate which I assume would hold the moldable plastic. Unusable, and it appears they sell the mouthpiece separately for an additional $30. Just a Caveat Emptor if you are looking for one of these. Sad
Old man, new machine. Better sleep! Thanks
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#2
Indeed, it is your responsibility to be sure what you are buying.

If you had purchased the "TapPap Nasal Pillow Cpap Mask Fit Pack", then you would have received a complete mask, including the mouth piece as shown on their site.

As with most masks, you can purchase parts separately to make a complete mask.
OpalRose
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#3
I jsielke,
WELCOME! to the forum.!
Hopefully, you will be able to get the other part that goes to that mask.
Good luck to you with your CPAP therapy.
trish6hundred
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#4
I replied earlier but don't see it. In brief I DID buy the "FitPack." Got everything except the mouthpiece. The company (#26) has chosen not to reply to me. Dont-know
Old man, new machine. Better sleep! Thanks
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#5
That's unfortunate. I've purchased a few things from them, and never had any problems.
I would call their 800 # and ask to talk to a manager.
OpalRose
Apnea Board Moderator
www.ApneaBoard.com

How to Organize and Post ScreenShots

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INFORMATION ON APNEA BOARD FORUMS OR ON APNEABOARD.COM SHOULD NOT BE CONSIDERED AS MEDICAL ADVICE. ALWAYS SEEK THE ADVICE OF A PHYSICIAN BEFORE SEEKING TREATMENT FOR MEDICAL CONDITIONS, INCLUDING SLEEP APNEA. INFORMATION POSTED ON THE APNEA BOARD WEB SITE AND FORUMS ARE PERSONAL OPINION ONLY AND NOT NECESSARILY A STATEMENT OF FACT.




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#6
I also purchased the Tap-Pap from a different supplier in December and the hard plastic piece is what you bit down on to mold the mouthpiece. There is a bit of a process to get it warmed and fitted, and it was very comfortable, but unfortunately I'm a mouth breather and I had to return it. You can go online to the manufacturer for molding instructions if your tap-pap didn't come with them.

Hope this helps a bit.
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#7
This video explains the molding process. It sounds like you may have what you need. https://www.youtube.com/watch?v=OP5fmKpDAxI
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