(12-31-2014, 03:40 PM)bill-e Wrote: coolspot, is this a new unit? My Z1 syncs right off. Are you using the cable that came with it? Can you try a different cable?
The Data Viewer for the Z1 is pretty basic and really only useful for updating the firmware as if I recall it only displays Leaks and Usage.
The new Z1 Auto has a much more useful app called Nitelog which connects via bluetooth to the Z1 Auto and displays AHI, AH Count, Usage and Pressure but unfortunately doesn't work with the original Z1.
coolspot, do you have the latest HDM Viewer? 1_07
Yes, used three different Micro USB cables and three different computers! The app is v1.07 that was downloaded from HDM USA's website.
Corrupt data occasionally gets displayed on the "Settings" screen (i.e. gibberish characters) when the unit is "connected", mostly it thinks the unit is unconnected and just displays blank fields. Most worrisome is that it sometimes displays with the work "fake" beside each of the field. I attached a screenshot.
Pretty sure it's not a counterfeit unit as I bought it at a registered CPAP clinic in Toronto? Perhaps the unit is defective?
I did try upgrading the firmware to v220.127.116.11 and that went off without a hitch - only problem seems to be with the HDM Data Viewer.