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The World of DME's
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RonWessels Offline

Preferred Members-2

Posts: 465
Joined: Jun 2013

Machine: REMstar Auto AFlex DS560TS
Mask Type: Nasal mask
Mask Make & Model: ComfortGel Blue
Humidifier: REMstar Heated Tube DS6T
CPAP Pressure: 11 - 20
CPAP Software: SleepyHead

Other Comments: CMS50F Pulse Oximeter

Sex: Male
Location: Ontario, Canada

Post: #31
RE: The World of DME's
I think you will still find that a bricks-and-mortar DME will still be more expensive than an online vendor. They have to be - they have more overhead that they have to pay. Personally, I'm willing to pay extra to be able to go to their offices and try on various masks to see which one I like best, then borrow that mask for a few days to see if it really works well.

Lincare and Apria sound like they have huge entitlement issues. "You will do what we say and pay what we tell you to. No thinking for yourself!"
08-09-2013 03:53 PM
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SleepEZ Offline

Preferred Members

Posts: 37
Joined: Jul 2013

Machine: ResMed S9 Autoset
Mask Type: Nasal pillows
Mask Make & Model: ResMed Swift FX
Humidifier: ResMed H5i
CPAP Pressure: Autoset (7 - 13)
CPAP Software: SleepyHead

Other Comments: Respironics Premium Chinstrap. Had to buy myself. My DME ignored prescription and many requests.

Sex: Male
Location: Des Plaines, IL

Post: #32
RE: The World of DME's
Got my S9 Autoset tonight! Nearly ready to start my first night. Smile

My new DME was wonderful. Processed everything in two days and delivered what I asked for without question. He used to work for Apria (for several years). Was gracious and said there are a lot of good people there, but the company definitely is not patient-focused. He answered every question I had, gave me detailed operating instructions, didn't balk when I told him I intend to use Sleepyhead, and even recommended that when I have to buy consumables that aren't covered by insurance I'd be best served by purchaisng from an Internet supplier, and he specifically named Vendor #1.

I wish I could connect him with all those on the forum who've described horror stories about their equipment acquisitions.

So, I'm encouraged to say there are a few good people out there that do actually care about us. If you live in Illinois, specifically the Chicago area, check out MedSource as a possible DME.
08-09-2013 09:43 PM
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Sleepster Offline
Wiki Editor
Moderators

Posts: 4,989
Joined: Feb 2012

Machine: ResMed AirCurve10 VAuto
Mask Type: Full face mask
Mask Make & Model: F&P Simplus
Humidifier: HumidAir and SlimLine Hose
CPAP Pressure: MaxI 13.6 | MinE 5.2 | PS 4.4
CPAP Software: ResScan SleepyHead

Other Comments: Diagnosed Nov 2011. Conquered aerophagia.

Sex: Male
Location: Houston, Texas

Post: #33
RE: The World of DME's
I hope your first night goes well.

Sleepster
Apnea Board Moderator
www.ApneaBoard.com


INFORMATION ON APNEA BOARD FORUMS OR ON APNEABOARD.COM SHOULD NOT BE CONSIDERED AS MEDICAL ADVICE. ALWAYS SEEK THE ADVICE OF A PHYSICIAN BEFORE SEEKING TREATMENT FOR MEDICAL CONDITIONS, INCLUDING SLEEP APNEA. INFORMATION POSTED ON THE APNEA BOARD WEB SITE AND FORUMS ARE PERSONAL OPINION ONLY AND NOT NECESSARILY A STATEMENT OF FACT.
08-09-2013 09:54 PM
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archangle Offline
Wiki Editor
Advisory Members

Posts: 3,159
Joined: Feb 2012

Machine: ResMed S9 AutoSet
Mask Type: Nasal pillows
Mask Make & Model: ResMed Swift FX
Humidifier: ResMed S9 H5i
CPAP Pressure: 16-20
CPAP Software: ResScan SleepyHead EncoreBasic

Other Comments: Happy PAPper

Sex: Undisclosed
Location: USA

Post: #34
RE: The World of DME's
I'll play my broken record and remind everyone to give your congressmen hell every time you get screwed by Medicare and their competitive bidding process or other problems.

The congressmen tend to listen the most to those who pay them bribes, but occasionally if enough citizens complain, they'll listen a little. If you don't complain, nothing will happen.

Get the free SleepyHead software here.
Useful links.
Click here for information on the main alternative to CPAP.
If it's midnight and a DME tells you it's dark outside, go and check it yourself.
08-11-2013 05:46 PM
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