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The company pulseoximeter
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kfujioka Offline

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Posts: 63
Joined: Aug 2014

Machine: Bipap system one auto
Mask Type: Nasal mask
Mask Make & Model: Air fit P10 and The Hybrid
Humidifier: System One heated humidifier & heated tube
CPAP Pressure: 12/07 for bipap
CPAP Software: SleepyHead

Other Comments: New to sleep apnea however think I have had it for a year because started having symptoms a year ago

Sex: Female
Location: Oahu, Hawaii

Post: #1
Angry The company pulseoximeter
This review is for the company "PulseOximeter." [link part of name removed]
I ordered an Oximeter paying for expedited service and the company billed me and never sent the product.
I emailed them 6 times. I even called and there was no answer.

Finally I received one very non professional email stating that they wanted my detailed billing address which I had initially provided. From the scant wording of the email and grammar poor English, I could tell that it was composed by a non native speaker of English. In addition, they wanted other secure information via email.
They provided no name or address of the person who sent the email.

I immediately cancelled the order but they had already charged my card and I never received the Oximeter.

Beware of this company !!!

There is no other way to refer to this company (I tried a Google search) other than to say if that both words are in their name, and nothing else, this is the company being reviewed. For example, this is not Supplier #19, PulseOxStore. - Moderator

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Moderator Action: Link Removed
To maintain our status as an educational organization, the only commercial links allowed in this forum are to CPAP-related manufacturer websites. This is stated in the Apnea Board Rules with details given in the Commercial Links Policy section.
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Kimberly from HonoluluSleep-well
09-02-2014 06:29 PM
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Don in Austin Offline

Preferred Members

Posts: 79
Joined: Aug 2013

Machine: RESMED S9 VPAP AUTO
Mask Type: Full face mask
Mask Make & Model: Dental device, Quattro FX
Humidifier: RESMED H5i
CPAP Pressure: 4.0-12.0
CPAP Software: ResScan SleepyHead

Other Comments: Using TPAP custom dental device, with VPAP/BiPAP

Sex: Male
Location: Austin, Texas

Post: #2
RE: The company pulseoximeter
(09-02-2014 06:29 PM)kfujioka Wrote:  This review is for the company "PulseOximeter." [link part of name removed]
I ordered an Oximeter paying for expedited service and the company billed me and never sent the product.
I emailed them 6 times. I even called and there was no answer.

Finally I received one very non professional email stating that they wanted my detailed billing address which I had initially provided. From the scant wording of the email and grammar poor English, I could tell that it was composed by a non native speaker of English. In addition, they wanted other secure information via email.
They provided no name or address of the person who sent the email.

I immediately cancelled the order but they had already charged my card and I never received the Oximeter.

Beware of this company !!!

There is no other way to refer to this company (I tried a Google search) other than to say if that both words are in their name, and nothing else, this is the company being reviewed. For example, this is not Supplier #19, PulseOxStore. - Moderator

-----
Moderator Action: Link Removed
To maintain our status as an educational organization, the only commercial links allowed in this forum are to CPAP-related manufacturer websites. This is stated in the Apnea Board Rules with details given in the Commercial Links Policy section.
-----

You have disputed the charge with your CC company I hope?

Don in Austin
09-04-2014 10:32 AM
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SuperSleeper Offline

Administrators

Posts: 9,967
Joined: Feb 2012

Machine: PR System One REMstar Auto (DS560)
Mask Type: Nasal pillows
Mask Make & Model: ResMed Mirage Swift II
Humidifier: none
CPAP Pressure: 12.5 - 18.5 cmH20 (auto range)
CPAP Software: SleepyHead

Other Comments: Have diabetes Type II

Sex: Male
Location: Illinois, USA

Post: #3
RE: The company pulseoximeter
Just to clarify...

This complaint is not against Supplier #19 on the Supplier List, but another company with a .org ending.

SuperSleeper
Apnea Board Administrator
www.ApneaBoard.com


INFORMATION ON APNEA BOARD FORUMS OR ON APNEABOARD.COM SHOULD NOT BE CONSIDERED AS MEDICAL ADVICE. ALWAYS SEEK THE ADVICE OF A PHYSICIAN BEFORE SEEKING TREATMENT FOR MEDICAL CONDITIONS, INCLUDING SLEEP APNEA. INFORMATION POSTED ON THE APNEA BOARD WEB SITE AND FORUMS ARE PERSONAL OPINION ONLY AND NOT NECESSARILY A STATEMENT OF FACT.

09-06-2014 11:04 AM
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