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Tubing does not fit new mask
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jcarerra Offline

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Posts: 284
Joined: Jun 2014

Machine: ResMed S9 Adapt SV
Mask Type: Full face mask
Mask Make & Model: Quattro
Humidifier: H5i
CPAP Pressure: min/max EPAP 9/15 min/max PS 4
CPAP Software: ResScan

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Sex: Male
Location: Florida

Post: #1
Tubing does not fit new mask
Just got a new style mask at DME office today and went just now to put it on tube.

Well nice. The tube end and this new mask are different--do not mate. The tube end has a piece that "snapped onto" both of my previous masks, and would swivel/rotate. This new one--a Resmed AirFit F10--has a smooth press on, friction attachment.

So, no PAP tonight.

I cannot believe that tubing and mask connectors are not standard ESPECIALLY WHEN MASK AND TUBE ARE FROM SAME COMPANY. And that DME didn't catch it since they gave me the previous mask as well (you know, the one with a different style tube corrector)
(This post was last modified: 09-17-2014 07:13 PM by jcarerra.)
09-17-2014 07:00 PM
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retired_guy Offline

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Posts: 2,744
Joined: Jan 2014

Machine: ResMed S9 Autoset
Mask Type: Nasal pillows
Mask Make & Model: Resmed Airfit P10
Humidifier: ResMed
CPAP Pressure: 10.6/14, EPR 3
CPAP Software: ResScan SleepyHead

Other Comments: Is it bedtime yet?

Sex: Male
Location: Beautiful, albeit very wet Oregon Coast

Post: #2
RE: Tubing does not fit new mask
The F10 comes with a short tube that connects to the mask and to your regular Slimline or Climateline hose. If you did not get that, you got a defective package.


Edit... Reading your post again, it sounds like you have an extra hose already attached to your Slimline or Climateline hose. That gets removed from where it attaches to the main hose, then you connect the new one.
(This post was last modified: 09-17-2014 07:17 PM by retired_guy.)
09-17-2014 07:15 PM
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jcarerra Offline

Advisory Members

Posts: 284
Joined: Jun 2014

Machine: ResMed S9 Adapt SV
Mask Type: Full face mask
Mask Make & Model: Quattro
Humidifier: H5i
CPAP Pressure: min/max EPAP 9/15 min/max PS 4
CPAP Software: ResScan

Other Comments:

Sex: Male
Location: Florida

Post: #3
RE: Tubing does not fit new mask
(09-17-2014 07:15 PM)retired_guy Wrote:  The F10 comes with a short tube that connects to the mask and to your regular Slimline or Climateline hose. If you did not get that, you got a defective package.

Nothing like that in there, but don't think it was a defective package. the DME tech took the mask out of the bag and and checked fit on me while I was there, connecting up to a Respironics CPAP. Guess she just didn't pack it all back in. She showed me the paperwork and two 'sleeves' that can optionally put on the 'arms'. Never mentioned anything else.

It is about 40 mile round trip for me to go there. Not happy.
(This post was last modified: 09-17-2014 07:26 PM by jcarerra.)
09-17-2014 07:21 PM
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jcarerra Offline

Advisory Members

Posts: 284
Joined: Jun 2014

Machine: ResMed S9 Adapt SV
Mask Type: Full face mask
Mask Make & Model: Quattro
Humidifier: H5i
CPAP Pressure: min/max EPAP 9/15 min/max PS 4
CPAP Software: ResScan

Other Comments:

Sex: Male
Location: Florida

Post: #4
RE: Tubing does not fit new mask
(09-17-2014 07:15 PM)retired_guy Wrote:  ...Edit... Reading your post again, it sounds like you have an extra hose already attached to your Slimline or Climateline hose. That gets removed from where it attaches to the main hose, then you connect the new one.

The hose goes into ONE end piece. The hose plastic first encounters a softer rubbery part of the connector that appears to be identical to the machine end. But there is a hard plastic part that extends from that, so there is no "extra hose"....

WAIT...OK it was not obvious, but that hard plastic part, with considerable effort. I just was able to remove from the soft rubbery part, and now have an end that will attach to the new mask.

SOLVED. Thanks for your comments--led me to finding this--I thought that end was all one part.
(This post was last modified: 09-17-2014 07:36 PM by jcarerra.)
09-17-2014 07:32 PM
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retired_guy Offline

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Posts: 2,744
Joined: Jan 2014

Machine: ResMed S9 Autoset
Mask Type: Nasal pillows
Mask Make & Model: Resmed Airfit P10
Humidifier: ResMed
CPAP Pressure: 10.6/14, EPR 3
CPAP Software: ResScan SleepyHead

Other Comments: Is it bedtime yet?

Sex: Male
Location: Beautiful, albeit very wet Oregon Coast

Post: #5
RE: Tubing does not fit new mask
Glad you got it... Enjoy your new mask!
09-17-2014 07:35 PM
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archangle Offline
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Posts: 3,159
Joined: Feb 2012

Machine: ResMed S9 AutoSet
Mask Type: Nasal pillows
Mask Make & Model: ResMed Swift FX
Humidifier: ResMed S9 H5i
CPAP Pressure: 16-20
CPAP Software: ResScan SleepyHead EncoreBasic

Other Comments: Happy PAPper

Sex: Undisclosed
Location: USA

Post: #6
RE: Tubing does not fit new mask
Do you mean you had part of the old mask still attached to the hose? That happens a lot. A lot of people also lose that hard plastic part when they change hoses and can't figure out why the new hose doesn't fit their mask any more.

Get the free SleepyHead software here.
Useful links.
Click here for information on the main alternative to CPAP.
If it's midnight and a DME tells you it's dark outside, go and check it yourself.
09-17-2014 10:03 PM
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herbm Offline

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Posts: 852
Joined: Jan 2014

Machine: ResMed AutoSet S9
Mask Type: Oral
Mask Make & Model: ResMed Airfit P10 Nasal Pillow
Humidifier: ResMed H5i
CPAP Pressure: 11-16
CPAP Software: ResScan SleepyHead

Other Comments: Backup Mask: Innomed Hybrid FFM -- Oral+Nasal Pillows

Sex: Male
Location: Austin, TX

Post: #7
RE: Tubing does not fit new mask
You figured it out but for those who read this let's pull it out explicitly:

Some masks come with a short "mating" or adapter fitting that can transfer from the mask (or it's pigtail hose) to the MACHINE HOSE.

This adapter can transfer to the machine hose making it appear that the NEXT mask won't fit.

Sweet Dreams,

HerbM
Sleep study AHI: 49 RDI: 60 -- APAP 10-11 w/AHI: 1.5 avg for 7-days (up due likely to hip replacement recovery)

"We can all breathe together or we will all suffocate alone."
09-17-2014 10:05 PM
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Peter_C Offline

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Posts: 1,308
Joined: Sep 2013

Machine: System One DS960HS
Mask Type: Full face mask
Mask Make & Model: Mirage Quattro "MED"
Humidifier: Attached
CPAP Pressure: Auto mode-script is:15/3/3
CPAP Software: EncoreBasic Other Software

Other Comments: Severe obstructive sleep apnea 1999/Just got an ASV machine

Sex: Male
Location: Akron, Ohio USA

Post: #8
RE: Tubing does not fit new mask
Or, like my old mask, the snap-in comes off before coming off the tube. So I end of with an extra loose piece that I then must remove from my climateline hose. The P10 (FFM) fit onto my climateline hose with no issues.

*I* am not a DOCTOR or any type of Health Care Professional. My thoughts/suggestions/ideas are strictly only my opinions.

"Only two defining forces have ever offered to die for you. Jesus Christ and the American Soldier. One died for your Soul, the other for your Freedom."
09-18-2014 05:07 AM
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Mutineer Offline

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Posts: 65
Joined: Nov 2013

Machine: PR RemStar Pro w/C-Flex
Mask Type: Nasal mask
Mask Make & Model: PR Wisp
Humidifier: Attached Humidifier & Heated Tube
CPAP Pressure: 12
CPAP Software: SleepyHead

Other Comments:

Sex: Male
Location: Victoria, Down Under

Post: #9
RE: Tubing does not fit new mask
(09-17-2014 07:32 PM)jcarerra Wrote:  
(09-17-2014 07:15 PM)retired_guy Wrote:  ...Edit... Reading your post again, it sounds like you have an extra hose already attached to your Slimline or Climateline hose. That gets removed from where it attaches to the main hose, then you connect the new one.

The hose goes into ONE end piece. The hose plastic first encounters a softer rubbery part of the connector that appears to be identical to the machine end. But there is a hard plastic part that extends from that, so there is no "extra hose"....

WAIT...OK it was not obvious, but that hard plastic part, with considerable effort. I just was able to remove from the soft rubbery part, and now have an end that will attach to the new mask.

SOLVED. Thanks for your comments--led me to finding this--I thought that end was all one part.
Don't feel so bad, I had the same problem when swapping from a PR Wisp Nasal Mask to a FP Pilairo Pillows mask...took a phone call to my supplier to put me straight too!!
09-18-2014 07:11 AM
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jcarerra Offline

Advisory Members

Posts: 284
Joined: Jun 2014

Machine: ResMed S9 Adapt SV
Mask Type: Full face mask
Mask Make & Model: Quattro
Humidifier: H5i
CPAP Pressure: min/max EPAP 9/15 min/max PS 4
CPAP Software: ResScan

Other Comments:

Sex: Male
Location: Florida

Post: #10
RE: Tubing does not fit new mask
I don't know whether that little adapter piece (or whatever you want to call it) is considered part of the mask or part of the hose; it doesn't really matter.

In my case, from day one, when I disconnected the hose from the Quattro FX mask, I had the tubing in my left hand and the mask in my right. The little adapter was still in the tubing and, at that time, I did not know that it was an adapter--I thought the tubing had one type of connector on the machine end and a different connector on the mask end.

I much prefer the arrangement that uses the adapter--it is a quick connect operation and also is free to rotate. Who knows why they do some masks one way and some the other way.
(This post was last modified: 09-18-2014 08:51 AM by jcarerra.)
09-18-2014 07:16 AM
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