Hello Guest, Welcome to Apnea Board !
As a guest, you are limited to certain areas of the board and there are some features you can't use.
To post a message, you must create a free account using a valid email address.

or Create an Account


New Posts   Today's Posts

Unable to get EncorePro or Encorebasic
#1
I tried following the instructions given several time, but no response. Is this no longer available?
Old man, new machine. Better sleep! Thanks
Post Reply Post Reply
#2
Supersleeper is a bit under the weather, and there may be a delay getting out emails with a download link. I'm sure he will replay as soon as he is able.
Post Reply Post Reply
#3
(03-05-2017, 08:42 AM)jsielke Wrote: I tried following the instructions given several time, but no response. Is this no longer available?


Encore Basic will not work with the DreamStation.  You will need to ask for Encore Pro.  

http://www.apneaboard.com/forums/Thread-...hines-only
OpalRose
Apnea Board Moderator
www.ApneaBoard.com

How to Organize and Post ScreenShots

http://sleep.tnet.com/resources/sleepyhead/shorganize
https://sleep.tnet.com/reference/tips/imgur

INFORMATION ON APNEA BOARD FORUMS OR ON APNEABOARD.COM SHOULD NOT BE CONSIDERED AS MEDICAL ADVICE. ALWAYS SEEK THE ADVICE OF A PHYSICIAN BEFORE SEEKING TREATMENT FOR MEDICAL CONDITIONS, INCLUDING SLEEP APNEA. INFORMATION POSTED ON THE APNEA BOARD WEB SITE AND FORUMS ARE PERSONAL OPINION ONLY AND NOT NECESSARILY A STATEMENT OF FACT.




Post Reply Post Reply


#4
OK, hope he is better. I did get the Encore Basic, but understand it does not work with Dreamstation.
Old man, new machine. Better sleep! Thanks
Post Reply Post Reply
#5
(03-05-2017, 09:31 AM)jsielke Wrote: OK, hope he is better. I did get the Encore Basic, but understand it does not work with Dreamstation.

Correct....you need Encore Pro.
OpalRose
Apnea Board Moderator
www.ApneaBoard.com

How to Organize and Post ScreenShots

http://sleep.tnet.com/resources/sleepyhead/shorganize
https://sleep.tnet.com/reference/tips/imgur

INFORMATION ON APNEA BOARD FORUMS OR ON APNEABOARD.COM SHOULD NOT BE CONSIDERED AS MEDICAL ADVICE. ALWAYS SEEK THE ADVICE OF A PHYSICIAN BEFORE SEEKING TREATMENT FOR MEDICAL CONDITIONS, INCLUDING SLEEP APNEA. INFORMATION POSTED ON THE APNEA BOARD WEB SITE AND FORUMS ARE PERSONAL OPINION ONLY AND NOT NECESSARILY A STATEMENT OF FACT.




Post Reply Post Reply
#6
The email requests for ResScan, EncorePro, EncoreBasic etc. are all automatic email responders.  One you follow the directions properly to the correct email address, you should get a return email within 5 minutes or so, containing the download instructions.

If you don't receive a reply within 15 minutes, please look in your spam or junk mail folder - many times these emails get marked as "spam" or "Junk mail" by some email systems.

Or, you can simply sign up for a new Gmail account (HERE) and send the request from there.

Coffee
SuperSleeper
Apnea Board Administrator
www.ApneaBoard.com


INFORMATION ON APNEA BOARD FORUMS OR ON APNEABOARD.COM SHOULD NOT BE CONSIDERED AS MEDICAL ADVICE. ALWAYS SEEK THE ADVICE OF A PHYSICIAN BEFORE SEEKING TREATMENT FOR MEDICAL CONDITIONS, INCLUDING SLEEP APNEA. INFORMATION POSTED ON THE APNEA BOARD WEB SITE AND FORUMS ARE PERSONAL OPINION ONLY AND NOT NECESSARILY A STATEMENT OF FACT.



Post Reply Post Reply




Possibly Related Threads...
Thread Author Replies Views Last Post
Wink Change Patient Start of Day Hour in EncorePro 2.2 VernonBill 2 69 12-11-2017, 11:04 AM
Last Post: VernonBill
Information [Admin Note] New EncorePro 2.21a software for Philips-Respironics machines SuperSleeper 0 172 12-05-2017, 08:29 PM
Last Post: SuperSleeper
  EncorePro 2.2 [no data available on Dreamstation Auto SV?] RLSdss 8 448 11-20-2017, 08:10 PM
Last Post: armyslowrdr
  My Sleepyhead unable alter preferences ICEMAN 2 224 10-30-2017, 05:23 PM
Last Post: ICEMAN
  EncorePro 2 password locked KSMike 9 544 10-30-2017, 08:13 AM
Last Post: adrinef
  EncorePro, issue loading data Kalule1 2 242 10-29-2017, 05:09 PM
Last Post: Kalule1
  EncoreBasic 2.1.2.0 -> 2.4.8.0 MacAndPCGuy 1 256 10-24-2017, 04:37 PM
Last Post: Sleeprider

Forum Jump:

New Posts   Today's Posts




About Apnea Board

Apnea Board is an educational web site designed to empower Sleep Apnea patients.

For any more information, please use our contact form.