Post Reply 
Usage hours
Author Message
Babs0917 Offline

New Members

Posts: 1
Joined: Apr 2016

Machine: Scorsese 10
Mask Type: Nasal pillows
Mask Make & Model: Unsure
Humidifier: Unsure
CPAP Pressure: 7
CPAP Software: Other Software

Other Comments:

Sex: Female
Location:

Post: #1
Usage hours
I have been using my machine for 2 weeks trying to do 4 hours which so far I have but not according to the usage hours. I slept last night with my nasal pillows for 5 hours but the machine only recorded 3.21. This has been happening every night and calls to customer support r pointless because they said the hours r correct. I put it on at 9:30 usually asleep by 10 one night it said I wore it for 2 hours but I had it on for 4 hours. We even called the manufacturer and they couldn't or wouldn't help me. My husband is setting up the laptop at night and recording me to prove that I'm using the machine. I'm also keeping a log. Can anyone help me? I need the hours to that I actually use the mask to register on the machine and for some strange reason they r not. All the customer service people r telling me I'm not wearing it or not wearing long enough which isn't true. Thank you.
04-08-2016 07:17 AM
Find all posts by this user Post Reply Quote this message in a reply

Donate to Apnea Board
justMongo Offline

Monitors

Posts: 3,857
Joined: Sep 2013

Machine: ResMed VPAP Auto (S9)
Mask Type: Full face mask
Mask Make & Model: ResMed Mirage Quattro
Humidifier: ResMed H5i
CPAP Pressure: 18 IPAPmax - 11 EPAPmin, PS=5
CPAP Software: Other Software

Other Comments: μολὼν λαβέ

Sex: Male
Location: Калифорния

Post: #2
RE: Usage hous
Welcome
I've never heard of the machine listed in your profile. Do you mean the ResMed Airsense 10?
If so, you should download different software such as Sleepyhead to view your sessions by reading the data on the SD card under the left cover.

If it is a ResMed machine, then the machine's CPAP day begins and ends when the internal clock hits noon. If that clock is off, it may be splitting your sleep sessions among different days. You'll need the clinician manual to set the clock properly. That can be requested from the link at the top of the page: "CPAP Setup Manuals."

So, please, double check which type of machine you have. It's nearly impossible to answer without knowing that.

I'll request that a moderator move this thread to the main forum where it will get proper attention. The member account forum is for questions about how to do stuff relative to board membership.

INFORMATION ON APNEA BOARD FORUMS OR ON APNEABOARD.COM SHOULD NOT BE CONSIDERED AS MEDICAL ADVICE. ALWAYS SEEK THE ADVICE OF A PHYSICIAN BEFORE SEEKING TREATMENT FOR MEDICAL CONDITIONS, INCLUDING SLEEP APNEA. INFORMATION POSTED ON THE APNEA BOARD WEB SITE AND FORUMS ARE PERSONAL OPINION ONLY AND NOT NECESSARILY A STATEMENT OF FACT.
04-08-2016 08:57 AM
Find all posts by this user Post Reply Quote this message in a reply
PaulaO2 Offline
Wiki Editor
Moderators

Posts: 8,068
Joined: Feb 2012

Machine: S9 Autoset
Mask Type: Full face mask
Mask Make & Model: F&P Simplus
Humidifier: H5i
CPAP Pressure: 14-20
CPAP Software: SleepyHead

Other Comments: Ehlers-Danlos Syndrome, Hypermobility Type; chronic sarcasm

Sex: Undisclosed
Location: western NC, USA

Post: #3
RE: Usage hous
The clock setting for the Resmed A10 is found here:
http://www.apneaboard.com/wiki/index.php...chines.29:

Please let us know if the clock is incorrectly set or not.

PaulaO2
Apnea Board Moderator
www.ApneaBoard.com


Breathe deeply and count to zen.

INFORMATION ON APNEA BOARD FORUMS OR ON APNEABOARD.COM SHOULD NOT BE CONSIDERED AS MEDICAL ADVICE. ALWAYS SEEK THE ADVICE OF A PHYSICIAN BEFORE SEEKING TREATMENT FOR MEDICAL CONDITIONS, INCLUDING SLEEP APNEA. INFORMATION POSTED ON THE APNEA BOARD WEB SITE AND FORUMS ARE PERSONAL OPINION ONLY AND NOT NECESSARILY A STATEMENT OF FACT.
04-08-2016 01:01 PM
Find all posts by this user Post Reply Quote this message in a reply

Donate to Apnea Board
Post Reply 


Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  Gently Used Low Hours. What does it mean? comphelp 8 291 11-29-2016 02:06 AM
Last Post: player
  Reset Machine Hours DreamStation Perchas 1 226 11-17-2016 06:26 PM
Last Post: robysue
  [Equipment] Usage Hours LivingInFaith75 7 331 11-14-2016 06:31 AM
Last Post: LivingInFaith75
  [Equipment] Blower Hours duffer54 6 347 10-10-2016 11:21 PM
Last Post: trish6hundred
  Hours on CPAP machine - what is correct stephennic 2 462 08-30-2016 09:27 AM
Last Post: justMongo
  [Equipment] Battery usage with CPAP (S7 and A10) MrGadget 10 774 08-26-2016 06:24 AM
Last Post: Bhante
  My S-10 only gives me 4 Hours of Air duyos 6 373 08-24-2016 02:47 PM
Last Post: KSMatthew

Forum Jump:

Who's Online (Complete List)