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AirSense 11 OTA update
#11
RE: AirSense 11 OTA update
I got an email today from ResMed noting that they had not received my data for some time asking if I was still using the machine (AirSense 11).  I called my DME to see if there was anything I needed to do.  They said no, ResMed was working on the problem, and it would take a couple of weeks to solve.  The DME said they had received a lot of calls and that this is a nationwide issue.
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#12
RE: AirSense 11 OTA update
(08-03-2023, 01:04 PM)Lucid Wrote: I got an email today from ResMed noting that they had not received my data for some time asking if I was still using the machine (AirSense 11).  I called my DME to see if there was anything I needed to do.  They said no, ResMed was working on the problem, and it would take a couple of weeks to solve.  The DME said they had received a lot of calls and that this is a nationwide issue.

MyAir has been having problems since July 26th.  Although MyAir may not show the most updated data, the latest msgs posted by Resmed on the main screen of the app indicates that it is being uploaded.
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#13
RE: AirSense 11 OTA update
New update just dropped, probably to fix the last one

Device update 3
Release date:
The week of August 21, 2023

Release #:
SW04600.09.6.2.2

What’s new?
Data Transmission:
Provides important updates to improve device data transmission.

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