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Why is my time not being recorded correctly?
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Prancy Offline

Members

Posts: 4
Joined: Dec 2015

Machine: Resmed Sense 10
Mask Type: Nasal pillows
Mask Make & Model: Nuance
Humidifier: ResMed
CPAP Pressure: 4-6 [Auto range}
CPAP Software: ResScan

Other Comments:

Sex: Female
Location:

Post: #1
Why is my time not being recorded correctly?
I'm new here and am pretty concerned about an issue with my C-pap. I sure hope someone can help. I read a few similar stories on this board today, but now I can't locate them. So, I know this is a common issue. Please pardon me, if it's been answered before. I'm trying to see if there has been any recent info that might help me.

I'm not sure how much of my information will appear with my username, but it's a Resmed Air Sense 10 Automatic. My pressure automatic 4 -6. Gel nasal pillows.

I've been using it religiously since June and have a great record. I am registered with Resmed My Air and have scored between 96-100 almost every night, with no leaks.

I have a good seal and only take it off perhaps once or twice per night.

My average incidents are between .1 and .5 per night.

My normal hours are from 7-8 hrs. per night. HOWEVER, on 3 different occasions lately, it has only logged me with 1 hr. 42 minutes, 1 hr. 50 minutes, and 1 hour 49 minutes. I have no explanation, as I have done everything the same each night. These off nights are no different from any other night, save the wrong info on my machine.

Each time, I went to bed before midnight and when I awoke and turned it off, it was still blowing air, so I know it was on in the morning. I know it was on when I went to bed, as I always check the pressure under the nasal pillow.

My local rep is out today, but based on past experiences, I'm not optimistic that she will know anything about it or care to find out what the matter is.

If other machines are doing the same thing, I'm not sure how an exchange will help, though, I think that is what she will suggest.

Any ideas are welcome.
12-28-2015 03:47 PM
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archangle Offline
Wiki Editor
Advisory Members

Posts: 3,159
Joined: Feb 2012

Machine: ResMed S9 AutoSet
Mask Type: Nasal pillows
Mask Make & Model: ResMed Swift FX
Humidifier: ResMed S9 H5i
CPAP Pressure: 16-20
CPAP Software: ResScan SleepyHead EncoreBasic

Other Comments: Happy PAPper

Sex: Undisclosed
Location: USA

Post: #2
RE: Why is my time not being recorded correctly?
Post or PM me a
copy of your SD card and I'll look at it. Let me know what the problem nights are.

Be sure to not take your card out of the machine immediately after you turn the machine off. Is it possible you took the card out right after turning the machine off on those days? Any power outages.

Another suggestion. Turn the machine off and unplug it for 10 minutes or so at some time. Sometimes the computer needs a reset.

Get the free SleepyHead software here.
Useful links.
Click here for information on the main alternative to CPAP.
If it's midnight and a DME tells you it's dark outside, go and check it yourself.
12-28-2015 04:13 PM
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Prancy Offline

Members

Posts: 4
Joined: Dec 2015

Machine: Resmed Sense 10
Mask Type: Nasal pillows
Mask Make & Model: Nuance
Humidifier: ResMed
CPAP Pressure: 4-6 [Auto range}
CPAP Software: ResScan

Other Comments:

Sex: Female
Location:

Post: #3
RE: Why is my time not being recorded correctly?
Okay. I'll figure out how and do that.

I have it plugged into a surge protector. My alarm clock is also plugged into it and I have not seen any blinking that might indicate the power went out.
12-28-2015 04:40 PM
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archangle Offline
Wiki Editor
Advisory Members

Posts: 3,159
Joined: Feb 2012

Machine: ResMed S9 AutoSet
Mask Type: Nasal pillows
Mask Make & Model: ResMed Swift FX
Humidifier: ResMed S9 H5i
CPAP Pressure: 16-20
CPAP Software: ResScan SleepyHead EncoreBasic

Other Comments: Happy PAPper

Sex: Undisclosed
Location: USA

Post: #4
RE: Why is my time not being recorded correctly?
Is your sleep schedule regular? The machine tends to consider a "day" to be noon to noon. If you sleep really late or do different sleep periods, sometimes your data will end up in another "day."

Also, check to see what the clock on your machine is set to. If it is set to the wrong time or time zone, that can confuse the issue.

Instructions to send a copy of the SD cards are in the link in my post above.

http://www.apneaboard.com/wiki/index.php..._your_data

Get the free SleepyHead software here.
Useful links.
Click here for information on the main alternative to CPAP.
If it's midnight and a DME tells you it's dark outside, go and check it yourself.
12-28-2015 04:54 PM
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trish6hundred Online

Advisory Members

Posts: 6,452
Joined: May 2012

Machine: Resmed S9 AutoSet for Her
Mask Type: Full face mask
Mask Make & Model: Fisher & Paykel Simplus
Humidifier: H5i Heated Humidifier
CPAP Pressure: 10 - 7-20 Cm H2O
CPAP Software: Not using software

Other Comments: I started CPAP in 2008. Totally blind since birth.

Sex: Female
Location: Missouri, USA

Post: #5
RE: Why is my time not being recorded correctly?
Hi Prancy,
WELCOME! to the forum.!
Much success to you in getting your machine problems straightend out and also with your CPAP therapy.

trish6hundred
12-28-2015 10:23 PM
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Prancy Offline

Members

Posts: 4
Joined: Dec 2015

Machine: Resmed Sense 10
Mask Type: Nasal pillows
Mask Make & Model: Nuance
Humidifier: ResMed
CPAP Pressure: 4-6 [Auto range}
CPAP Software: ResScan

Other Comments:

Sex: Female
Location:

Post: #6
RE: Why is my time not being recorded correctly?
Thank you so much for your support. I really appreciate it, Archangle and Trish6hundred.

I normally go to bed between 11:00 p.m. and 11:40 p.m. each night and awake between 6:00 and 7:30 a.m. I'll check the times on the machine as you suggest and copy my card.
12-29-2015 11:03 AM
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Prancy Offline

Members

Posts: 4
Joined: Dec 2015

Machine: Resmed Sense 10
Mask Type: Nasal pillows
Mask Make & Model: Nuance
Humidifier: ResMed
CPAP Pressure: 4-6 [Auto range}
CPAP Software: ResScan

Other Comments:

Sex: Female
Location:

Post: #7
RE: Why is my time not being recorded correctly?
It's really ironic. Last night I got a score of 100 on Resmed Myair.
12-29-2015 11:40 AM
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