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Will DME Supplier provide different Mask as Replacement Supplies
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photosmike Offline

New Members

Posts: 3
Joined: May 2016

Machine: ResMed AirSense 10 Autoset
Mask Type: Nasal pillows
Mask Make & Model: AirFit P10
Humidifier: Integrated
CPAP Pressure: 8 to 14
CPAP Software: SleepyHead

Other Comments:

Sex: Male
Location: Florida

Post: #1
Will DME Supplier provide different Mask as Replacement Supplies
When my mask is due to be replaced, can a DME provide a different Mask if I request one?

If so, will the DME resist the request? My prescription states that the mask is my choice.

Thanks
06-08-2016 01:06 PM
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OpalRose Offline

Monitors

Posts: 3,159
Joined: Nov 2014

Machine: PR System One REMstar Auto 560 with A Flex
Mask Type: Nasal pillows
Mask Make & Model: AirFit P10 For Her
Humidifier: REMStar heated humidifier with heated hose
CPAP Pressure: Auto Cpap 10-13 AFLEX 1
CPAP Software: SleepyHead EncoreBasic

Other Comments: Started CPAP Therapy October 23, 2014

Sex: Female
Location: Northeast Ohio, USA

Post: #2
RE: Will DME Supplier provide different Mask as Replacement Supplies
You should request whatever mask you want. It is not their choice, although you may want to inquire if they have a trial period if it does t work out for you, you can return and try another.

Some DME's will resist, but most cooperate.

OpalRose
06-08-2016 01:12 PM
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eplantz Online

Preferred Members

Posts: 45
Joined: Mar 2013

Machine: S9 AutoSet
Mask Type: Nasal pillows
Mask Make & Model: Airfit P10
Humidifier: H5I
CPAP Pressure: 15-20
CPAP Software: SleepyHead

Other Comments:

Sex: Male
Location: Chicago

Post: #3
RE: Will DME Supplier provide different Mask as Replacement Supplies
I use LINCARE. I was using a WISP mask. I switched to an Airfit P10. When they called at the usual replacement interval, I told them I was using the P10 now and they said OK.

so, no hassle at all.
06-08-2016 01:57 PM
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SylviaT Offline

Preferred Members

Posts: 30
Joined: Jun 2016

Machine: Philips Respironics DreamStation Auto CPAP
Mask Type: Nasal mask
Mask Make & Model: Respironics Dreamwear
Humidifier: Heated
CPAP Pressure: 8
CPAP Software: SleepyHead

Other Comments:

Sex: Female
Location: Emerald Coast - Florida

Post: #4
RE: Will DME Supplier provide different Mask as Replacement Supplies
I'm really new to all this, but I can say what happened to me. I was prescribed my CPAP and mask. Went to the DME that called, only to find out I could go to another one close by (who actually was more knowledgable). The first DME asked questions, but ever listened to me and gave me a mask that wasn't right for my facial features (according to the knowledgable DME I saw the second time).

The second place I went to I spoke to the actual Director of all the respiratory therapists at the DME's in our local area. She told me the manufacturers actually give them a total replacement for every mask that is turned in within 30 days with no charge! So ask (always my motto)!
06-08-2016 02:04 PM
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FrankNichols Offline

Advisory Members

Posts: 714
Joined: Mar 2016

Machine: AirSense 10 Autoset
Mask Type: Full face mask
Mask Make & Model: Resmed F10 and/or P10
Humidifier: Builtin
CPAP Pressure: 17-19
CPAP Software: ResScan SleepyHead Other Software

Other Comments: I've figured out how to get my AHI down to 5, I quit sleeping!

Sex: Male
Location: Live Oak, Florida

Post: #5
RE: Will DME Supplier provide different Mask as Replacement Supplies
I was able to get one trial for "free" from Apnea/Humana. After that I can change it, but only at normally scheduled replacement orders.

I am not a Medical professional and I don't play one on the internet.
Started CPAP Therapy April 5, 2016
I'd Rather Be Sleeping
(This post was last modified: 06-09-2016 10:10 AM by FrankNichols.)
06-08-2016 02:13 PM
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kwhenrykerr Offline
Wiki Editor
Advisory Members

Posts: 234
Joined: May 2016

Machine: DreamStation Auto, AirSense 10 Auto
Mask Type: Full face mask
Mask Make & Model: Amara View
Humidifier: Philips, AirSense 10
CPAP Pressure: 12-20
CPAP Software: SleepyHead

Other Comments: 2L added oxygen with CMS50F to check usage

Sex: Male
Location: Florida

Post: #6
RE: Will DME Supplier provide different Mask as Replacement Supplies
I was told that I had a 30 day test. I could change without charge, so I did.Sleep-well

Just my personal opinion. My posts are not medical advice or a statement of fact. Please consult a qualified physician or other qualified medical personnel. Please comply with all applicable laws, codes, regulations, and protocols.
06-09-2016 06:17 AM
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Mosquitobait Offline

Advisory Members

Posts: 743
Joined: Apr 2015

Machine: Resmed AirSense 10 For Her
Mask Type: Nasal pillows
Mask Make & Model: Airfit P10
Humidifier: integrated, Climate line tube
CPAP Pressure: 9-12
CPAP Software: ResScan SleepyHead

Other Comments: RLS and Bradycardia

Sex: Female
Location: Minneapolis

Post: #7
RE: Will DME Supplier provide different Mask as Replacement Supplies
If you are getting your masks from Lincare, you have to actually GO to the DME to get a new mask. After that, you can then order with your regular supplies any mask you have previously had.
06-09-2016 09:29 AM
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trish6hundred Offline

Advisory Members

Posts: 6,430
Joined: May 2012

Machine: Resmed S9 AutoSet for Her
Mask Type: Full face mask
Mask Make & Model: Fisher & Paykel Simplus
Humidifier: H5i Heated Humidifier
CPAP Pressure: 10 - 7-20 Cm H2O
CPAP Software: Not using software

Other Comments: I started CPAP in 2008. Totally blind since birth.

Sex: Female
Location: Missouri, USA

Post: #8
RE: Will DME Supplier provide different Mask as Replacement Supplies
Hi photosmike,
WELCOME! to the forum.!
Just let your DME know that you want to try a different mask.
Hang in there for more responses to your post and much success to you with your CPAP therapy.

trish6hundred
06-09-2016 03:23 PM
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AndyB Online

Preferred Members

Posts: 71
Joined: May 2015

Machine: ResMed AirSense 10 Autoset with RERA
Mask Type: Full face mask
Mask Make & Model: F&P Simplus, ResMed AirFit F10; PR Amara View
Humidifier: ResMed integrated heated
CPAP Pressure: 10.4-13.0
CPAP Software: SleepyHead

Other Comments: Diagnosed May 2015; EPR @ 1cmH2O; Ramp off; ResMed Climateline heated hose

Sex: Male
Location: SE Wisconsin

Post: #9
RE: Will DME Supplier provide different Mask as Replacement Supplies
My DME (American Home Patient) has been very cooperative in sending different masks and cushions when I request them.
06-09-2016 03:24 PM
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