02-26-2015, 10:50 PM
(This post was last modified: 02-26-2015, 10:59 PM by surferdude2.)
Yep, You've been hi-jacked by an imitation anti-virus program that will report that you have severe problems that they can fix if you buy their software. Download and install MalwareBytes Run it and allow it to quarantine everything it finds. Normally that will get you back to normal. This type of malware isn't as destructive as a virus so you're not in that category. If you have trouble downloading MalwareBytes due to the pop-up screen, hold down the ctrl key and press the F4 key. That should close the pop-up screen. Repeat as needed.
After you get it cleaned up, I recommend dumping McAfee and activating Windows Defender. It's all you need really. As you can see, McAfee didn't protect you from this well known malware. That's inexcusable for a program that you pay for after the free trial. Dump it and use Defender. Defender has been upgraded for Win8 so it is equivalent to Microsoft Security Essentials, which did well for Vista and Win7.
Sometimes, scamware like this will block you from running malwarebytes.
You may need to try starting in "safe mode" to run malwarebytes.
There's also a malwarebytes "Chameleon" that is intended to make malwarebytes run even if malware is blocking the normal program from running.
If you want to dump McAfee the free version of Avast is pretty good, but it doesn't have a firewall. Be sure to turn Windows firewall back on if it's not working or install another firewall, such as Comodo Firewall.
Most of the free products will offer you some sort of paid upgrade, but the reputable ones don't hold you hostage.
By the way, if you're running Firefox, use the NoScript plugin. It keeps some of the nasties out and also cuts down on a lot of the fancy flashing annoying ads.
Get the free SleepyHead software here
for information on the main alternative to CPAP.
If it's midnight and a DME tells you it's dark outside, go and check it yourself.
I took care of the issue with the pop up. I just need some instructions on windows defender. if I uninstall mcafee, does defender automatically get turned back on and if not, how do I turn it back on (simple instructions please.....the ones on the internet wasn't user friendly). thanks
Google the phone number!
me50: did you fall for that telephone scam where they call impersonating MicroSoft; then you end up giving them remote access to your computer.
If you have any personal info or banking info, you should consider it compromised.
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