Hi all; As some of you know, I've been waiting for two weeks for an APAP machine to be delivered. I decided that was long enough after reading alot of supportive posts from you all and decided to take the bull by the horns and call the doctor's office. Calling the DME got me nowhere, just a promise to bring one "some time." Well, not one hour after I left a message on my doc's answering machine, the DME calls and suddenly we have a machine we will deliver tomorrow. I don't consider that a coincidence. I hate to be a pain in the rear, but I'm not going to sit here and wait, wait, wait. Thanks my friends for pushing me to call. I would have waited longer without your help. Love, DJ
Congratulations on getting results from the DME. Unfortunately, being a pain in the rear comes with the territory of being a hosehead.
Now, if your DME is anything like mine, your next problem is going to be getting replacement cushions for your mask(s), because I see you have two different ones listed.
I started with one, and all was fine. Then I switched to a different mask, still through the DME, and now their system seems to have gone into an infinite loop trying to decide which mask I'm using. This has resulted in no cushions being sent at all.
Repeated calls haven't worked, so I'll follow your example and drive up to their local office and try to get it straightened out there.
CONGRATULATIONs on getting the results you need, that's GREAT to hear.
Good luck with your new machine.