Of course, I asked him why. He said that he received a computer generated notice stating that my prescription had expired. I told him that I had just had an appt. with my sleep doctor on Nov. 21st.
I turned 65 on Oct. 22nd. I signed up for Medicare in early October. My sleep doc wrote a new prescription satisfying Medicare and he said that his office would notify my DME supplier as well. Well, apparently his office didn't get on it and do it.
I told the guy from the DME all of this and he said that would be fine, and he would make a note on my customer file. A few hours later yesterday, I received another call from the DME supplier (different guy) requesting that I come in to fill out some new paperwork. He asked that I bring my CPAP machine with me so that they could get the serial # and a DN # off of it.
I asked them if it was okay for me to note both numbers and write them down. They said that would be okay, but they'd like me to take a picture of the info. on the machine's screen. After speaking to the DME guy, I called my doctor's office and let them know what was going on.
I found the serial # easily enough, but no DN #. So, I'm just going to take the machine in as requested.
I am a bit confused. I was told that after 13 months of paying a co-pay ($9.09 / month) the machine was mine. I have done that. Supposedly, I no longer have a co-pay.
It would be a big help if someone could fill me in on what constitutes ownership in regards to using a CPAP machine. We're going in later this afternoon, and I'd like as much information as possible to make sure I know what is going on.
TIA!