(09-07-2015, 12:16 AM)sonicboom Wrote: [quote='Coola32' pid='130073' dateline='1441600325
Welcome aboard Coola. Its nice to know Im not alone. Since my last post I can give you some more info and some ways to deal with the issue. I have spoken with Resmed clinical support. They are asking for me to send in my data card. They want to see why this is happening. They believe it is rainout based and when the tubing is rained out it will exceed the max pressure sensing there is breathing trouble.
The following are the remedies from my experience and in talking with clinical support:
1) if you are in a humid area turn up the tube temp to 85. if you are in a dry area and using A\C the remedy is the same
2) use a tube sock like a snugglehose (available on-line) to wrap the line
3) make sure the tube has a "U" shape to it after it exists the machine so water doesn't reverse back into the machine
4) when you sense the machine is about to malfunction unplug it for about 5 seconds then plug it back in. This will cause a hard re-set and you should then be fine for the rest of the night.
5) i'm also getting a new tube in case the one I have is faulty as it is the only thing in common between the four machines I've had so far.
Keep us posted on anything you learn or figure out on your end. If you can, also call clinical support and see what info you get.
Thanks for the update sonicboom, I spoke to a tech today, unfortunately they only had the climateline tubing in stock and all machines were out on hire. Tech advised for me to place the machine on the floor and wrap the tube in a blanket. They will also look at the machine for me to ensure I have it set correctly.
Think I will purchase a sock, but it's frustrating as this is my first machine. I was only diagnosed with sleep apnoea in April of this year, although believe I've had it my entire adult life.