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comfort gel blue leaking
#1
comfort gel blue leaking
hi,i`ve just purchased a new comfort gel blue nasal mask to replace the old mirage quattro with many many hours on it.

i am having trouble getting a proper seal on the new mask.i think my problem is that i`m between the small & medium mask,i went with the medium.

does anyone have suggestions on how i can get a better seal ?


cheers
jason
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#2
RE: comfort gel blue leaking
I always suggest superglue, but nobody ever seems to try it... :pout:
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#3
RE: comfort gel blue leaking
Where are the most prominent leaks? Around the chin, eyes, side of the mouth, etc.?
Make sure you have the straps even and not too tight.
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#4
RE: comfort gel blue leaking
the main leaks are around the noise into the eyes,right side being the worse.also get leaks at the side of the mouth.

i`ve tried everything with the straps from loose to as firm as i can get them & nothing works.

had a good look at the mask today & the blue gel part isn`t even,it is smaller on the right side than the left.

i compared it to my old mask & they are the same size.tried the old mask on & got a perfect seal straight away
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#5
RE: comfort gel blue leaking
(07-08-2014, 09:09 AM)condohk69 Wrote: the main leaks are around the noise into the eyes,right side being the worse.also get leaks at the side of the mouth.

i`ve tried everything with the straps from loose to as firm as i can get them & nothing works.

had a good look at the mask today & the blue gel part isn`t even,it is smaller on the right side than the left.

i compared it to my old mask & they are the same size.tried the old mask on & got a perfect seal straight away

Maybe you should take it back to where you purchased it and show them it is defective.
Remember..the squeaky wheel gets the grease!
Coffee
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#6
RE: comfort gel blue leaking
Make yourself a liner out of your teenager's favorite t-shirt. Use the back side so he won't notice it so much next time he wears it.

Just use the mask as the pattern and cutout the material to be a bit larger than the mask, but not so large as to block the sun. Then cut out the center where Mr. Nose goes.
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#7
RE: comfort gel blue leaking
If the interface is uneven I would definitely take it back and have it replaced. Sounds like a mfg defect. I have a couple of those and the gel is uniform on both sides.
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#8
RE: comfort gel blue leaking
(07-08-2014, 10:09 AM)Bompa Wrote:
(07-08-2014, 09:09 AM)condohk69 Wrote: the main leaks are around the noise into the eyes,right side being the worse.also get leaks at the side of the mouth.

i`ve tried everything with the straps from loose to as firm as i can get them & nothing works.

had a good look at the mask today & the blue gel part isn`t even,it is smaller on the right side than the left.

i compared it to my old mask & they are the same size.tried the old mask on & got a perfect seal straight away

Maybe you should take it back to where you purchased it and show them it is defective.
Remember..the squeaky wheel gets the grease!
Coffee

Did you ever take it back? Let us know how things have been working out for you.
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