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help resmed hi5 problem again
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lafsa Offline

Preferred Members

Posts: 36
Joined: Mar 2014

Machine: resmed s9 autoset
Mask Type: Nasal pillows
Mask Make & Model: breeze
Humidifier: resmed h5i
CPAP Pressure: 9-13
CPAP Software: ResScan SleepyHead

Other Comments:

Sex: Undisclosed
Location: ny

Post: #1
help resmed hi5 problem again
hi all.. thanks for the responses...
today i called the dme to report that the humidifier plate or h20 gets warm... i asked if something in the clinician's menu needed to be on or off... i was told, "there is no clinician's menu or manual".
i have an appt tomorrow am at 11 est...
questions...
is there a clinician's menu and manual?
could my "new resmed s9 autoset be a refab?
03-26-2014 03:11 PM
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lafsa Offline

Preferred Members

Posts: 36
Joined: Mar 2014

Machine: resmed s9 autoset
Mask Type: Nasal pillows
Mask Make & Model: breeze
Humidifier: resmed h5i
CPAP Pressure: 9-13
CPAP Software: ResScan SleepyHead

Other Comments:

Sex: Undisclosed
Location: ny

Post: #2
RE: help resmed hi5 problem again
i meant (doesn't get warm..)
sorry
03-26-2014 03:25 PM
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zonk Offline

Advisory Members

Posts: 7,908
Joined: Feb 2012

Machine: A10 AutoSet
Mask Type: Nasal mask
Mask Make & Model: Activa LT
Humidifier: Integrated /ClimateLineAir
CPAP Pressure: 9/13
CPAP Software: ResScan

Other Comments: CPAP since Nov 2010

Sex: Male
Location: Australia

Post: #3
RE: help resmed hi5 problem again
(03-26-2014 03:11 PM)lafsa Wrote:  is there a clinician's menu and manual?
Yes, explained here in pictures and video http://www.apneaboard.com/resmed-s9-cpap-setup

You can ask for a copy of the clinical manual, scroll down to "how to ask for a manual via email"
http://www.apneaboard.com/adjust-cpap-pr...tup-manual

As for if the plate is heating or not, read "H5i vs. H4" questions
http://www.resmed.com/au/service_and_sup...c=patients

ClimateLine user instructions http://www.resmed.com/au/assets/document...lo_eng.pdf
(This post was last modified: 03-26-2014 03:40 PM by zonk.)
03-26-2014 03:37 PM
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c0reDump Offline

Preferred Members-2

Posts: 157
Joined: Jan 2014

Machine: ResMed S9 AutoSet
Mask Type: Full face mask
Mask Make & Model: Quattro Air
Humidifier: H5i (distilled)
CPAP Pressure: APAP 9-17cmH2O
CPAP Software: SleepyHead

Other Comments:

Sex: Male
Location: TX

Post: #4
RE: help resmed hi5 problem again
H5i humidifier can be bought separately, and yeah, the heating plate in the unit is supposed to get warm. With the AutoSet you indirectly control the temperature of that plate using the humidity setting, if you don't have a ClimateLine hose.

If you have the ClimateLine hose, then there is a temperature setting you can control (and humidity setting is automatic -- though I think there is an override to allow you to control both humidity and temperature if you want when using the ClimateLine).
03-26-2014 07:32 PM
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JimZZZ Offline

Advisory Members

Posts: 370
Joined: Dec 2013

Machine: ResMed S9 AutoSet
Mask Type: Full face mask
Mask Make & Model: Fisher & Paykel Simplus
Humidifier: ResMed H5i (not using)
CPAP Pressure: 9 - 14
CPAP Software: ResScan SleepyHead

Other Comments: CareFusion PureSom Ultra Chinstrap

Sex: Male
Location: Western North Carolina

Post: #5
RE: help resmed hi5 problem again
Just to confirm what zonk and c0reDump have told you, I use the S9 AutoSet and tweak my settings via the clinician's menu as needed. I was made aware of this option by the knowledgeable and helpful folks in this forum. Welcome lafsa. It's good that you found us.
03-27-2014 06:37 AM
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herbm Offline

Preferred Members-2

Posts: 852
Joined: Jan 2014

Machine: ResMed AutoSet S9
Mask Type: Oral
Mask Make & Model: ResMed Airfit P10 Nasal Pillow
Humidifier: ResMed H5i
CPAP Pressure: 11-16
CPAP Software: ResScan SleepyHead

Other Comments: Backup Mask: Innomed Hybrid FFM -- Oral+Nasal Pillows

Sex: Male
Location: Austin, TX

Post: #6
RE: help resmed hi5 problem again
And yes, in the clinician's menu on the S9 Autoset (with ClimateLine hose) you CAN disable the automatic "temperature controls humidity" and get at the settings separately.

This is mostly needed by people with great variance in their room temperature or humidity levels. The machine is pretty smart, but sometimes the user knows the 'weather' conditions better.

Sweet Dreams,

HerbM
Sleep study AHI: 49 RDI: 60 -- APAP 10-11 w/AHI: 1.5 avg for 7-days (up due likely to hip replacement recovery)

"We can all breathe together or we will all suffocate alone."
03-27-2014 08:27 AM
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lafsa Offline

Preferred Members

Posts: 36
Joined: Mar 2014

Machine: resmed s9 autoset
Mask Type: Nasal pillows
Mask Make & Model: breeze
Humidifier: resmed h5i
CPAP Pressure: 9-13
CPAP Software: ResScan SleepyHead

Other Comments:

Sex: Undisclosed
Location: ny

Post: #7
RE: help resmed hi5 problem again
thank you all! i went to the resmed links and they were very helpful. the plate does heat, just not in climate control mode. i cancelled my appointment this am.. you folks are much more knowledgeable than my resp tech.. yippeeeeeeeeeee!
03-27-2014 09:46 AM
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trish6hundred Offline

Advisory Members

Posts: 6,450
Joined: May 2012

Machine: Resmed S9 AutoSet for Her
Mask Type: Full face mask
Mask Make & Model: Fisher & Paykel Simplus
Humidifier: H5i Heated Humidifier
CPAP Pressure: 10 - 7-20 Cm H2O
CPAP Software: Not using software

Other Comments: I started CPAP in 2008. Totally blind since birth.

Sex: Female
Location: Missouri, USA

Post: #8
RE: help resmed hi5 problem again
Hi lafsa,
It's good to hear that you were able to fix your problem. I'm glad you came to this board, and as you are discovering, it's a neat place to hang out and there is lots of help from lots of great people.

trish6hundred
03-27-2014 09:02 PM
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becker44a Offline

Advisory Members

Posts: 181
Joined: Jan 2014

Machine: ResMed S9 Autoset
Mask Type: Full face mask
Mask Make & Model: F&P Simplus Lg
Humidifier: ResMed H5i
CPAP Pressure: Rx 10 - 20cm, Usually 10-14cm
CPAP Software: ResScan SleepyHead

Other Comments:

Sex: Male
Location: NE Ohio, USA

Post: #9
RE: help resmed hi5 problem again
(03-26-2014 03:11 PM)lafsa Wrote:  hi all.. thanks for the responses...
today i called the dme to report that the humidifier plate or h20 gets warm... i asked if something in the clinician's menu needed to be on or off... i was told, "there is no clinician's menu or manual".
i have an appt tomorrow am at 11 est...
questions...
is there a clinician's menu and manual?
could my "new resmed s9 autoset be a refab?

Based on my (admittedly brief) exposure to DME people, I would guess that the response from your DME was just the RT attempting to propagate/maintain patient ignorance. When I attempted to discuss pressure changes with an RT at my DME, I was treated to a lecture, starting out "You aren't even supposed to know how to . . .". Many of these people appear to want only patients who are willing to "shut up and do as they're told".

I use the same equipment as yours, but with the Slimline tubing. When I shut down in the morning and pull out the water tank, it's aluminum bottom is warm to the touch.

If your equipment is a refurbished unit, that isn't necessarily bad. I work with small-to-medium PCs, laptops, servers, and all the gear associated. We have VERY good luck with refurb items - many times that is the only way it has actually been touched/tested/inspected by a human.

Good luck, and keep reading.
Al
03-28-2014 08:32 PM
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