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humidifier stopped working
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kapebretoner Offline

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Posts: 3
Joined: Mar 2012

Machine: Respironics System One
Mask Type: Full face mask
Mask Make & Model:
Humidifier: unsure
CPAP Pressure: 12.0cmH2O
CPAP Software: Not using software

Other Comments:

Sex: Male
Location:

Post: #1
humidifier stopped working
I have a Respironics Remstar Auto System One with a system one humidifier. I am now getting this error message - There is no communication between the therapy device and the humidifier - I was wondering if I replaced the humidifier, would that solve the problem.
03-12-2012 05:40 PM
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greatunclebill Offline

Members-b

Posts: 549
Joined: Feb 2012

Machine: Respironics System one Auto A-Flex
Mask Type: Full face mask
Mask Make & Model:
Humidifier: System one
CPAP Pressure: 8-12
CPAP Software: SleepyHead EncoreViewer

Other Comments: quattro fx full face

Sex: Male
Location: L.A. (Lower Alabama)

Post: #2
RE: humidifier stopped working
(03-12-2012 05:40 PM)kapebretoner Wrote:  I have a Respironics Remstar Auto System One with a system one humidifier. I am now getting this error message - There is no communication between the therapy device and the humidifier - I was wondering if I replaced the humidifier, would that solve the problem.
welcome to the forum.


have you tried removing the humidifier, unplugging the unit, letting it sit just like rebooting and then hooking everything back up? can't hurt to try.
(This post was last modified: 03-12-2012 05:46 PM by greatunclebill.)
03-12-2012 05:46 PM
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The Happy Dreamer Offline

Preferred Members-2

Posts: 56
Joined: Feb 2012

Machine: PR System One REMstar Auto CPAP Machine with A-Flex
Mask Type: Nasal pillows
Mask Make & Model:
Humidifier: PR System One Heated Humidifier
CPAP Pressure: 11.5 cm H20 - 20 cm H20
CPAP Software: SleepyHead EncoreViewer

Other Comments:

Sex: Male
Location: Southern Ohio

Post: #3
RE: humidifier stopped working
(03-12-2012 05:40 PM)kapebretoner Wrote:  I have a Respironics Remstar Auto System One with a system one humidifier. I am now getting this error message - There is no communication between the therapy device and the humidifier - I was wondering if I replaced the humidifier, would that solve the problem.

Have you looked at the trouble shooting guide that came with cpap?
03-12-2012 07:38 PM
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iSnooze Offline
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Advisory Members

Posts: 239
Joined: Feb 2012

Machine: Respironics PR System One C-Flex+
Mask Type: Nasal mask
Mask Make & Model: Resmed Mirage Micro
Humidifier: System One Heated Humidifier
CPAP Pressure: 11
CPAP Software: SleepyHead

Other Comments: also use a Comfort Gel Full Mask by Respironics

Sex: Female
Location: Indiana

Post: #4
RE: humidifier stopped working
Is the LED humidifier icon flashing? If so then there is no communication between the CPAP machine and the humidifier.

If your cpap is working and the humidifier is not working, then the humidifier has an airflow obstruction. Contact your DME.

I have the same humidifier and the comments above are from the user's manual.
03-12-2012 08:18 PM
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kapebretoner Offline

New Members

Posts: 3
Joined: Mar 2012

Machine: Respironics System One
Mask Type: Full face mask
Mask Make & Model:
Humidifier: unsure
CPAP Pressure: 12.0cmH2O
CPAP Software: Not using software

Other Comments:

Sex: Male
Location:

Post: #5
RE: humidifier stopped working
(03-12-2012 08:18 PM)iSnooze Wrote:  Is the LED humidifier icon flashing? If so then there is no communication between the CPAP machine and the humidifier.

If your cpap is working and the humidifier is not working, then the humidifier has an airflow obstruction. Contact your DME.

I have the same humidifier and the comments above are from the user's manual.

Yes my led humidifier icon is flashing. I have tried taking it apart and letting it set but it still does not work. I clean my machine weekly. I tried the troubleshooting section of the manual with no success.

I am not sure what DME stands for. I contacted the company that sold it to me and they suggested that I return the Item to them for troubleshooting. If they cannot fix it they will send it in for repairs for which I will have to pay for. I was wondering if I tried a new humidifier - if that would work.

I can get a new machine online for just over $600. not bad considering I paid $2300 for the one I have now. the air flows thru the humidifier but the humidifier does not warm the water
(This post was last modified: 03-14-2012 07:56 PM by kapebretoner.)
03-14-2012 06:40 PM
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greatunclebill Offline

Members-b

Posts: 549
Joined: Feb 2012

Machine: Respironics System one Auto A-Flex
Mask Type: Full face mask
Mask Make & Model:
Humidifier: System one
CPAP Pressure: 8-12
CPAP Software: SleepyHead EncoreViewer

Other Comments: quattro fx full face

Sex: Male
Location: L.A. (Lower Alabama)

Post: #6
RE: humidifier stopped working
(03-14-2012 06:40 PM)kapebretoner Wrote:  
(03-12-2012 08:18 PM)iSnooze Wrote:  Is the LED humidifier icon flashing? If so then there is no communication between the CPAP machine and the humidifier.

If your cpap is working and the humidifier is not working, then the humidifier has an airflow obstruction. Contact your DME.

I have the same humidifier and the comments above are from the user's manual.

Yes my led humidifier icon is flashing. I have tried taking it apart and letting it set but it still does not work. I clean my machine weekly. I tried the troubleshooting section of the manual with no success.

I am not sure what DME stands for. I contacted the company that sold it to me and they suggested that I return the Item to them for troubleshooting. If they cannot fix it they will send it in for repairs for which I will have to pay for. I was wondering if I tried a new humidifier - if that would work.

I can get a new machine online for just over $600. not bad considering I paid $2300 for the one I have now.

everything considered you may as well buy all new. suppose it gets repaired and don't work or you buy a new humidifier (not cheap) and if don't work. if you can afford it, its better to cut your losses and buy all new. you can keep the old cpap part of it as a backup. everybody has their favorite source. mine is supplier 6 where i bought my sys one auto w aflex and humidifier for 619. suplier list at the top of the page.

dme = durable medical equipment (short for the place that provided the equipment.)
03-14-2012 06:50 PM
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TipForge Offline

New Members

Posts: 1
Joined: Dec 2016

Machine: Philipps Respironics System One
Mask Type: Nasal pillows
Mask Make & Model: Arkansas
Humidifier: Philipps Respironics System One
CPAP Pressure: 6.0
CPAP Software: Not using software

Other Comments:

Sex: Male
Location: Arkansas, USA

Post: #7
RE: humidifier stopped working
I have a Philipps Respironics System One A-Flex system. I'm not sure when the humidifier stopped working, but I noticed that my air passages were getting dry. Then I noticed that the humidifier light on top of my machine was flashing. I checked the manual, and learned that a flashing humidifier light means humidifier failure. After cleaning, re-seating, etc., I ordered a new humidifier. When it arrived, I plugged it in, but the light is still flashing with the new humidifier, and it still isn't working.

I don't want to buy a new machine... This device SHOULD last longer than 2 years, for the price I paid. Naturally, it is out of warranty by a few months. Any suggestions? Thank you!

Tip
12-19-2016 05:48 PM
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Beej Offline

Advisory Members

Posts: 310
Joined: Oct 2016

Machine: ResMed AirSense for Her
Mask Type: Full face mask
Mask Make & Model: Simplus full face mask
Humidifier: Air Sense 10
CPAP Pressure: 9.0 to 13.0
CPAP Software: ResScan SleepyHead

Other Comments: Epidemiologist

Sex: Undisclosed
Location: USA

Post: #8
RE: humidifier stopped working
Is there any sort of reset in the setup instructions that might help it work?
12-19-2016 10:31 PM
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