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humidifier stuck
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lbkdrk Offline

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Posts: 1
Joined: Aug 2015

Machine: resmed s10 auto airsense
Mask Type: Full face mask
Mask Make & Model: resmed quattro
Humidifier: resmed s10
CPAP Pressure: 10.5
CPAP Software: Not using software

Other Comments:

Sex: Male
Location:

Post: #1
humidifier stuck
I have been a cpap user for about 6 years recently my insurance company ordered a new unit it is the resmed autosense s10 and I have had it for about 6 weeks. Tonight I wanted to put more water in the humidifier but the humidifier is stuck, I cannot remove it by hand at all, I have removed it several times to refill in the time that I have had it and I am sure that it was not installed with any excess force. I am reluctant to pry it out for fear of damaging the machine.

Has anyone else had this problem? What did you do to fix it?
08-19-2015 11:24 PM
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zonk Offline

Advisory Members

Posts: 7,908
Joined: Feb 2012

Machine: A10 AutoSet
Mask Type: Nasal mask
Mask Make & Model: Activa LT
Humidifier: Integrated /ClimateLineAir
CPAP Pressure: 9/13
CPAP Software: ResScan

Other Comments: CPAP since Nov 2010

Sex: Male
Location: Australia

Post: #2
RE: humidifier stuck
Hi lbkdrk
I don't have problem with the water chamber, does slide in and out of the machine easily
Maybe but unlikely, overheated and the metal get warped, anyway, talk to your DME
In the meantime, you can use the machine and turn off humidity
08-20-2015 12:16 AM
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PoolQ Online

Advisory Members

Posts: 986
Joined: Jul 2015

Machine: AirCurve 10 VAUTO
Mask Type: Full face mask
Mask Make & Model: Amara View
Humidifier: Integrated
CPAP Pressure: 6.2, 15, PS4.0
CPAP Software: SleepyHead

Other Comments:

Sex: Male
Location: Sillicon Valley

Post: #3
RE: humidifier stuck
I have not had that problem, but I have looked inside the unit and there are no latches or connectors that could be damaged. There are two silicon gaskets for the air flow. I am sure you have tried wiggling it slightly side to side. My total guess is that as long as you don't crack the tank itself you should be good to try and gently pry it. YMMV

Of course if you do crack it I don't know how you will use your machine tonight, tape maybe?
08-20-2015 12:35 AM
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pholynyk Offline

Advisory Members

Posts: 308
Joined: Mar 2015

Machine: ResMed AirSense 10 APAP
Mask Type: Full face mask
Mask Make & Model: Amara View
Humidifier: included
CPAP Pressure: 11-17
CPAP Software: SleepyHead

Other Comments:

Sex: Male
Location: Ontario, Canada

Post: #4
RE: humidifier stuck
There are two bumps on the top which engage ramps on the inside of the case. I find that it comes out when I squeeze the top and bottom together and push down on the top before pulling it out. Right thumb on the coloured plastic piece, fingers underneath in the space provided; left hand holding down the machine. It still takes a bit of force to pull it out.
08-20-2015 05:40 AM
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trish6hundred Offline

Advisory Members

Posts: 6,452
Joined: May 2012

Machine: Resmed S9 AutoSet for Her
Mask Type: Full face mask
Mask Make & Model: Fisher & Paykel Simplus
Humidifier: H5i Heated Humidifier
CPAP Pressure: 10 - 7-20 Cm H2O
CPAP Software: Not using software

Other Comments: I started CPAP in 2008. Totally blind since birth.

Sex: Female
Location: Missouri, USA

Post: #5
RE: humidifier stuck
Hi lbkdrk,
WELCOME! to the forum.!
Hopefully you will be able to get your humidifier chamber out of your machine, but if you keep having trouble with this, you might call your DME and talk to them about it, since it is a new machine.
Much success to you as you continue your CPAP therapy.

trish6hundred
08-20-2015 07:10 AM
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archangle Online
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Advisory Members

Posts: 3,163
Joined: Feb 2012

Machine: ResMed S9 AutoSet
Mask Type: Nasal pillows
Mask Make & Model: ResMed Swift FX
Humidifier: ResMed S9 H5i
CPAP Pressure: 16-20
CPAP Software: ResScan SleepyHead EncoreBasic

Other Comments: Happy PAPper

Sex: Undisclosed
Location: USA

Post: #6
RE: humidifier stuck
Welcome to the forum.

Please let us know if you figure this out.

First, be very careful to not spill water back into your blower unit.

I don't have an A10, but I have a vague recollection of someone having a similar problem and it having something to do with the two pieces of the tank not being closed together completely.

Get the free SleepyHead software here.
Useful links.
Click here for information on the main alternative to CPAP.
If it's midnight and a DME tells you it's dark outside, go and check it yourself.
08-20-2015 11:52 AM
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AlanE Online

Advisory Members

Posts: 1,499
Joined: Mar 2015

Machine: ResMed AirSense 10 Autoset
Mask Type: Nasal pillows
Mask Make & Model: P10 & Mirage Liberty backup
Humidifier: Built-in
CPAP Pressure: 10-14
CPAP Software: ResScan SleepyHead

Other Comments: ʕ•ᴥ•ʔ So Long, and Thanks for All the Fish

Sex: Male
Location: Southwest Florida

Post: #7
RE: humidifier stuck
I tried pushing the tank in with the lid ajar and it closed when I inserted the tank. I would say either it's what Zonk said, the plate warped and jammed the tank or you need to apply more force to remove it. Try pushing it in, apply pressure to the top and bottom as if you are closing it and pull it straight out. If it still won't come out, take it back to your DME. It should be void of water by now.



Using FlashAir W-03 SD card in machine. Access through wifi with FlashPAP or Sleep Master utilities.

I wanted to learn Binary so I enrolled in Binary 101. I seemed to have missed the first four courses. Big Grinnie
08-20-2015 01:30 PM
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