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need help fast
#1
Hi! I just joined because I need help with my resmed machine. I am away from home on business and my machine will not stay on when I turn it on. It is giving my an error message about checking the power packet and inserting the plug completly. I have done it dozens of times and it still wont' stay turn on.
any suggestion??? Need answers so I can sleep tonight.
K
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#2
Hi Kim and welcome the forum
hope its the same message which once happen to my machine "check ResMed 30/90W power supply unit and fully insert connector"
it was the plug goes into the back of the machine was not fully inserted so pushed in and the message gone

[Image: images?q=tbn:ANd9GcS_jqBij6X_zkEarHh17Az...h6lUAiqFe6]
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#3
Hi kim,
WELCOME! to the forum.!
What zonk said.
make sure the plug is all the way in the machine.
Hang in there for more responses to your post and best of luck to you with your therapy.
trish6hundred
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#4
HI Kim,
welcome!

It just wonders me a bit how the machine can have enough juice to send out a distress call but not
come up to full power.
Possible bad power supply?
Hopefully just a loose plug like Zonk mentioned.

Sleep-well
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#5
(02-13-2013, 02:45 AM)zonk Wrote: Hi Kim and welcome the forum
hope its the same message which once happen to my machine "check ResMed 30/90W power supply unit and fully insert connector"
it was the plug goes into the back of the machine was not fully inserted so pushed in and the message gone

[Image: images?q=tbn:ANd9GcS_jqBij6X_zkEarHh17Az...h6lUAiqFe6]

Sometimes the cord can get damaged, especially if you yank it by the cord instead of at the plug/connector/end. I think that's what happened to the charger for my phone. You can get somebody to look at the whole thing, including the cord(s) because they may be the problem. I can't say for sure from way over here though.

(02-13-2013, 10:09 AM)Shastzi Wrote: It just wonders me a bit how the machine can have enough juice to send out a distress call but not
come up to full power.

It happens to humans too. Some can send out a distress call but not have the means to save themselves. It's really not an unusual scenario.
Huhsign
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#6
If you are at a hotel, try another plug.
PaulaO2
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#7
Try the following if applicable:

1) Set the power supply on a hard surface where air can flow freely, not on carpet, or a blanket.
2) Turn off the humidifier.
3) Remove the humidifier. The whole humidifier, not the water tank.
4) Be sure the detachable power cord is securely plugged into the power supply.

BTW, GEEZ, write down the exact message and post the correct text.
Get the free SleepyHead software here.
Useful links.
Click here for information on the main alternative to CPAP.
If it's midnight and a DME tells you it's dark outside, go and check it yourself.
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