hi, just got the new Resmed s10. inserted the card for downloading the data into sleepyhead as I did with my older s9, but it would not download the data.(I did lock the card). any help would be appreciated. thanks
Are you using Windows, Mac, or Linux?
04-18-2016, 01:41 PM
(This post was last modified: 04-18-2016, 01:41 PM by justMongo.)
I am not up to speed on these issues. But, I'll take a stab. Perhaps your user profile in SH is tied to your machine's serial number which is on the SD card.
You might have to create a new user profile. Just a guess. You might ask the question in the software forum... Or, ask a moderator to move this thread to that forum. (I do not have that ability.)
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