(10-31-2017, 12:44 PM)rpinpv Wrote: It runs the same with the broken GL as well as the normal version on this one computer. It was working fine for months, than about a week ago it stopped displaying the charts. I get the summery data so I can tell the AHI and number of sleep sessions, but it will not display charts. The same SD card runs and displays charts on a different computer in both versions, normal and broken GL. That second computer runs both Win 10 and Linux as dual boot, and the software works on both OS.
I have a near new AirSense 10 and the 'Summary Data - no Charts' problem cropped up on me last night. I'm running 64 bit Windows 10. The first thing I did was Google the problem which listed several separate threads in this forum addressing that issue. One by one I tried ever suggestion from unplugging the machine for several minutes to rebuilding the data to running Sleepyhead with the broken GL executable. For future reference, when the no Charts/Summary Data Only message appears there isn't any charts option available in the lower right hand corner of the screen. Clicking on the little arrow there does zip.
I have a USB SD card reader so was able to move it from one of my systems to the other (also running 64 bit Win 10). Unlike your situation I got the Summary Data Only response there as well. But I happened to notice that the data on the left side of the window was displaying a bit differently on the second system. One of the sessions from a nap I'd taken earlier in the day was absent. That told me that either the 8 gig SD card that came with the AirSense had gone south or that the card reader was malfunctioning. Given that I had been very careful removing the SD card from my system each and every time I tended to think it might be the ten plus year old SD card reader that was at fault.
Also considered that the USB port I had been using on my main system might have developed its own issues. So I tried the reader in a different USB port with the same result.
Ultimately I was able to resolve the problem by trying a different SD card, a 16 gig card with similar rating. Voila! Problem solved!
Once I realized that my original SD card had gone sideways I reformatted it, reinserted it into the machine and gave it a test run - success again!
At this point I'm convinced that the Summary Data Only problem is most often due to either a 'broken' card or 'broken' card reader. At least that was the issue with my system. The one thing I haven't been doing as I manually pulled and reinserted the SD card was flipping the write protect button. I'm only guessing that this might have been what created the vulnerability that ultimately led to my card failing to read properly. However it could have been due to the multitude of times I've manually moved it from CPAP machine to computer. Hard to say.
At any rate? Try switching your card for a known good substitute and see if the problem goes away. Can't hurt.
If it does? Problem solved.
Hope this helps.
Richard