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sleppyhead locking up
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0rangebear Offline

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Posts: 341
Joined: Jan 2016

Machine: ResMed AirSence 10
Mask Type: Other
Mask Make & Model: Amara View
Humidifier: HumidAire (Built-in)
CPAP Pressure: APAP 12.8-15 EPR 3 (cmH2O)
CPAP Software: ResScan SleepyHead

Other Comments: Ramp off

Sex: Male
Location: Brighton Colorado

Post: #1
sleppyhead locking up
Sleepyhead error Thinking-about

Cannot access the file menu, therefore or cannot generate screen print. When I use the window Print Screen key it capture the main sleepy head welcome screen even when I am viewing the daily page.

I can only exit the program thru the task bar icon

I am running window 10 on an H/P laptop

I tried to reinstall over existing program to preserve User files.
did not fix.

considering uninstall and reinstall for fix Dont-know

2004-Bon Jovi
it'll take more than a doctor to prescribe a remedy

Observations and recommendations communicated here are the perceptions of the writer and should not be misconstrued as medical advice.
04-18-2016 01:27 PM
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0rangebear Offline

Advisory Members

Posts: 341
Joined: Jan 2016

Machine: ResMed AirSence 10
Mask Type: Other
Mask Make & Model: Amara View
Humidifier: HumidAire (Built-in)
CPAP Pressure: APAP 12.8-15 EPR 3 (cmH2O)
CPAP Software: ResScan SleepyHead

Other Comments: Ramp off

Sex: Male
Location: Brighton Colorado

Post: #2
RE: sleppyhead locking up
I uninstalled Sleepyhead Beta and did a clean install. Still had same problems. I then uninstalled it and and searched for any residual files and found profiles in parent folder did not get removed with the program using the uninstall command.

I ran another remove program and then manually removed the parent folder and the profiles.

I never had trouble with the software before I updated to Beta, can I reach back an get the older version somewhere

2004-Bon Jovi
it'll take more than a doctor to prescribe a remedy

Observations and recommendations communicated here are the perceptions of the writer and should not be misconstrued as medical advice.
04-20-2016 07:55 AM
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AlanE Offline

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Posts: 1,496
Joined: Mar 2015

Machine: ResMed AirSense 10 Autoset
Mask Type: Nasal pillows
Mask Make & Model: P10 & Mirage Liberty backup
Humidifier: Built-in
CPAP Pressure: 10-14
CPAP Software: ResScan SleepyHead

Other Comments: ʕ•ᴥ•ʔ So Long, and Thanks for All the Fish

Sex: Male
Location: Southwest Florida

Post: #3
RE: sleppyhead locking up
I had that issue when SH was in fullscreen. The menu would open behind the main window. You can still use it when you arrow down but you have to remember how many times to press the down arrow. I didn't have that issue when SH was not in fullscreen. F11 toggles fullscreen mode on/off.

It is a confirmed bug and on the bug report list.



Using FlashAir W-03 SD card in machine. Access through wifi with FlashPAP or Sleep Master utilities.

I wanted to learn Binary so I enrolled in Binary 101. I seemed to have missed the first four courses. Big Grinnie
(This post was last modified: 05-16-2016 07:33 AM by AlanE.)
05-16-2016 07:14 AM
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0rangebear Offline

Advisory Members

Posts: 341
Joined: Jan 2016

Machine: ResMed AirSence 10
Mask Type: Other
Mask Make & Model: Amara View
Humidifier: HumidAire (Built-in)
CPAP Pressure: APAP 12.8-15 EPR 3 (cmH2O)
CPAP Software: ResScan SleepyHead

Other Comments: Ramp off

Sex: Male
Location: Brighton Colorado

Post: #4
RE: sleppyhead locking up
(05-16-2016 07:14 AM)AlanE Wrote:  I had that issue when SH was in fullscreen. The menu would open behind the main window. You can still use it when you arrow down but you have to remember how many times to press the down arrow. I didn't have that issue when SH was not in fullscreen. F11 toggles fullscreen mode on/off.

It is a confirmed bug and on the bug report list.

I am now running beta 2 . It would have been nice to know this before I uninstalled Beta 1. Nevertheless, I just tried the F11 toggle on both of my machines the toggle work fine on my desktop (win 10 upgraded from win 8) However on my Laptop (new win 10 machine)when I hit the F11 toggle the screen goes blank

2004-Bon Jovi
it'll take more than a doctor to prescribe a remedy

Observations and recommendations communicated here are the perceptions of the writer and should not be misconstrued as medical advice.
05-16-2016 07:45 AM
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AlanE Offline

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Posts: 1,496
Joined: Mar 2015

Machine: ResMed AirSense 10 Autoset
Mask Type: Nasal pillows
Mask Make & Model: P10 & Mirage Liberty backup
Humidifier: Built-in
CPAP Pressure: 10-14
CPAP Software: ResScan SleepyHead

Other Comments: ʕ•ᴥ•ʔ So Long, and Thanks for All the Fish

Sex: Male
Location: Southwest Florida

Post: #5
RE: sleppyhead locking up
I was away on family matters when you posted that or I would have seen the message and answered sooner. Not sure what issue your laptop has there. Is F11 set to toggle some other function like projector?



Using FlashAir W-03 SD card in machine. Access through wifi with FlashPAP or Sleep Master utilities.

I wanted to learn Binary so I enrolled in Binary 101. I seemed to have missed the first four courses. Big Grinnie
05-16-2016 05:52 PM
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0rangebear Offline

Advisory Members

Posts: 341
Joined: Jan 2016

Machine: ResMed AirSence 10
Mask Type: Other
Mask Make & Model: Amara View
Humidifier: HumidAire (Built-in)
CPAP Pressure: APAP 12.8-15 EPR 3 (cmH2O)
CPAP Software: ResScan SleepyHead

Other Comments: Ramp off

Sex: Male
Location: Brighton Colorado

Post: #6
RE: sleppyhead locking up
(05-16-2016 05:52 PM)AlanE Wrote:  I was away on family matters when you posted that or I would have seen the message and answered sooner. Not sure what issue your laptop has there. Is F11 set to toggle some other function like projector?

Here is a little more data for you analysis.

When my laptop is not in its docking station sleepyhead toggles to full screen and back just like most other programs I run; adobe, MS office, chrome. But when I am plug into my docking station which extends my desktop onto two other monitors. It turns off the Laptop monitor. Which is why I said in the prior post "the monitor goes blank". After some addition analysis I found that sleepy head is actually turning off the laptop monitor. I can go into display settings and turn it back on. When I do, sleepyhead is still running.

None of my other software does this. Including ResScan

2004-Bon Jovi
it'll take more than a doctor to prescribe a remedy

Observations and recommendations communicated here are the perceptions of the writer and should not be misconstrued as medical advice.
05-18-2016 01:28 PM
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Sleeprider Online
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Posts: 3,369
Joined: Dec 2014

Machine: Resmed Aircurve 10 Vauto
Mask Type: Nasal pillows
Mask Make & Model: Resmed Airfit P10
Humidifier: Resmed Climateline
CPAP Pressure: Auto Bilevel 18/9, PS 3
CPAP Software: ResScan SleepyHead EncoreBasic

Other Comments:

Sex: Male
Location: Where they make Respironics

Post: #7
RE: sleppyhead locking up
Just a thought...you can install freeware called Who Crashed. This software automatically reads the crash dump logs that are created when the machine stops responding so you can determine what drivers were responsible for the crash. It may be something in Sleepyhead or an unrelated program.

______________________________________________
Organize your SleepyHead Data
Post your SleepyHead Data from Imgur
Robysue's Beginner's Guide to Sleepyhead
05-18-2016 02:58 PM
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0rangebear Offline

Advisory Members

Posts: 341
Joined: Jan 2016

Machine: ResMed AirSence 10
Mask Type: Other
Mask Make & Model: Amara View
Humidifier: HumidAire (Built-in)
CPAP Pressure: APAP 12.8-15 EPR 3 (cmH2O)
CPAP Software: ResScan SleepyHead

Other Comments: Ramp off

Sex: Male
Location: Brighton Colorado

Post: #8
RE: sleppyhead locking up
interesting idea I will look into that

2004-Bon Jovi
it'll take more than a doctor to prescribe a remedy

Observations and recommendations communicated here are the perceptions of the writer and should not be misconstrued as medical advice.
05-18-2016 03:14 PM
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AlanE Offline

Advisory Members

Posts: 1,496
Joined: Mar 2015

Machine: ResMed AirSense 10 Autoset
Mask Type: Nasal pillows
Mask Make & Model: P10 & Mirage Liberty backup
Humidifier: Built-in
CPAP Pressure: 10-14
CPAP Software: ResScan SleepyHead

Other Comments: ʕ•ᴥ•ʔ So Long, and Thanks for All the Fish

Sex: Male
Location: Southwest Florida

Post: #9
RE: sleppyhead locking up
Sounds like you have a Dell?



Using FlashAir W-03 SD card in machine. Access through wifi with FlashPAP or Sleep Master utilities.

I wanted to learn Binary so I enrolled in Binary 101. I seemed to have missed the first four courses. Big Grinnie
05-18-2016 07:02 PM
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0rangebear Offline

Advisory Members

Posts: 341
Joined: Jan 2016

Machine: ResMed AirSence 10
Mask Type: Other
Mask Make & Model: Amara View
Humidifier: HumidAire (Built-in)
CPAP Pressure: APAP 12.8-15 EPR 3 (cmH2O)
CPAP Software: ResScan SleepyHead

Other Comments: Ramp off

Sex: Male
Location: Brighton Colorado

Post: #10
RE: sleppyhead locking up
HP envy 1080p touch screen
win 10

2004-Bon Jovi
it'll take more than a doctor to prescribe a remedy

Observations and recommendations communicated here are the perceptions of the writer and should not be misconstrued as medical advice.
05-18-2016 07:09 PM
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