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unable to download sleepyhead
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Inspired Offline

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Posts: 113
Joined: Dec 2015

Machine: resmed airsense 10 autoset
Mask Type: Full face mask
Mask Make & Model: F & P Simplus
Humidifier: HumidAir heated humidifier
CPAP Pressure: 8-12
CPAP Software: SleepyHead

Other Comments:

Sex: Undisclosed
Location: planet earth

Post: #1
unable to download sleepyhead
I am unable to install sleepyhead because "MSVP120.dll is missing from your computer try reinstalling the program to fix this problem"

I followed the further instructions but the microsoft Visual C etc. package does not list the choice recommended. Now what?

Thanks for your help. I am a non geek.

Inspired
Bigwink
01-13-2016 09:21 PM
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SuperSleeper Offline

Administrators

Posts: 9,972
Joined: Feb 2012

Machine: PR System One REMstar Auto (DS560)
Mask Type: Nasal pillows
Mask Make & Model: ResMed Mirage Swift II
Humidifier: none
CPAP Pressure: 12.5 - 18.5 cmH20 (auto range)
CPAP Software: SleepyHead

Other Comments: Have diabetes Type II

Sex: Male
Location: Illinois, USA

Post: #2
RE: unable to download sleepyhead
From the SleepyHead download page:

Quote:

Windows Users: Missing DLL Files?

If you get a message something like "MSVCR120.dll is missing," you need to install the "Microsoft Visual C++ Redistributable Package" available at http://www.microsoft.com/en-us/download/details.aspx?id=40784 Explanation: Some versions of Windows do not have all the necessary files. These files need to be installed with Microsoft's installer, at the link above. The missing files may not always be "MSVCR120.dll", but it will be something similar starting with "MSV" and ending with ".dll".

Click on the microsoft.com link above, scroll down a bit to the red DOWNLOAD box, click on that, and it will take you to a page where you can download and install the correct file, depending upon the type of Windows Operating system your computer is running.

The three options for which file to install depend upon your system:

vcredist_x64.exe - for 64 bit Windows
vcredist_x86.exe - for 32 bit Windows
vcredist_arm.exe - for PCs with ARM processors (this is likely not the one most folks will need)

If you're not sure whether they have a 32 or 64 bit Operating System, click here.

Oh, and don't fall for the ad on the Microsoft page to "download Windows 10 for free" if there is an ad for that.

Coffee

SuperSleeper
Apnea Board Administrator
www.ApneaBoard.com


INFORMATION ON APNEA BOARD FORUMS OR ON APNEABOARD.COM SHOULD NOT BE CONSIDERED AS MEDICAL ADVICE. ALWAYS SEEK THE ADVICE OF A PHYSICIAN BEFORE SEEKING TREATMENT FOR MEDICAL CONDITIONS, INCLUDING SLEEP APNEA. INFORMATION POSTED ON THE APNEA BOARD WEB SITE AND FORUMS ARE PERSONAL OPINION ONLY AND NOT NECESSARILY A STATEMENT OF FACT.

01-13-2016 11:08 PM
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Inspired Offline

Preferred Members

Posts: 113
Joined: Dec 2015

Machine: resmed airsense 10 autoset
Mask Type: Full face mask
Mask Make & Model: F & P Simplus
Humidifier: HumidAir heated humidifier
CPAP Pressure: 8-12
CPAP Software: SleepyHead

Other Comments:

Sex: Undisclosed
Location: planet earth

Post: #3
RE: unable to download sleepyhead
(01-13-2016 11:08 PM)SuperSleeper Wrote:  From the SleepyHead download page:

Quote:

Windows Users: Missing DLL Files?

If you get a message something like "MSVCR120.dll is missing," you need to install the "Microsoft Visual C++ Redistributable Package" available at http://www.microsoft.com/en-us/download/details.aspx?id=40784 Explanation: Some versions of Windows do not have all the necessary files. These files need to be installed with Microsoft's installer, at the link above. The missing files may not always be "MSVCR120.dll", but it will be something similar starting with "MSV" and ending with ".dll".

Click on the microsoft.com link above, scroll down a bit to the red DOWNLOAD box, click on that, and it will take you to a page where you can download and install the correct file, depending upon the type of Windows Operating system your computer is running.

The three options for which file to install depend upon your system:

vcredist_x64.exe - for 64 bit Windows
vcredist_x86.exe - for 32 bit Windows
vcredist_arm.exe - for PCs with ARM processors (this is likely not the one most folks will need)

If you're not sure whether they have a 32 or 64 bit Operating System, click here.

Oh, and don't fall for the ad on the Microsoft page to "download Windows 10 for free" if there is an ad for that.

Coffee

I finally got Sleepyhead downloaded using the dll that I located by googling it, took a chance that it was not an infected link. But am now working on getting the data off my ADHC card see other posts on that.
Thanks for all the help. This is sure a great community, especially for us non geeks who need all the help we can get! THANKS.

Inspired
Bigwink
01-14-2016 02:09 PM
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