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windows 8.1 warning
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lfriedman Offline

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Posts: 1
Joined: Dec 2012

Machine: ResMed S9
Mask Type: Full face mask
Mask Make & Model: unsure
Humidifier: ResMed
CPAP Pressure: 11
CPAP Software: Not using software

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Sex: Male
Location:

Post: #1
windows 8.1 warning
If I insert my memory card of my s9 elite in either my HP or surface pro with the latest windows update the s9 reports the card must be formated and will not proceed until format. This did not occur before the 8.1 update. Resscan 4.3 is off. No access to the card is neccessary for this error and it happened with an internal and external iogear card reader. Any suggestions on how to report the error to resscan?
11-03-2013 02:35 PM
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robysue Online
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Posts: 1,235
Joined: Oct 2013

Machine: PR Dreamstation BiPAP Auto
Mask Type: Nasal pillows
Mask Make & Model: Swift FX
Humidifier: PR Dreamstation humidfier
CPAP Pressure: min EPAP = 4; max IPAP = 9;
CPAP Software: SleepyHead EncoreBasic EncorePro

Other Comments: Papping since September 2010

Sex: Female
Location: Buffalo, NY

Post: #2
RE: windows 8.1 warning
I'm not sure why you want to report the problem to ResMed (makers of ResScan) since you say:

1) The problem started after you upgraded Windows to 8.1 and

2) "Rescan 4.3 is off. No access to the card is neccessary for this error and it happened with an internal and external iogear card reader."

Sounds like you get the error if you simply put the card into the computer and don't even try to load the data into ResScan. In other words, it sounds like the problem is something in the Windows 8.1 operating system and not ResScan. Hence it's not something ResMed can fix.

It's a long shot, but: Any chance your computer could have picked up a virus or a worm in the upgrade process?
11-03-2013 03:04 PM
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me50 Offline

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Posts: 2,559
Joined: Aug 2013

Machine: resmed S9 VPAP Auto
Mask Type: Nasal mask
Mask Make & Model: Wisp and Silicone Head gear
Humidifier: resmed H5i
CPAP Pressure: 18/8
CPAP Software: SleepyHead

Other Comments:

Sex: Undisclosed
Location: USA

Post: #3
RE: windows 8.1 warning
http://www.apneaboard.com/forums/Thread-...can+issues
11-03-2013 03:06 PM
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cbramsey Offline

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Posts: 900
Joined: Mar 2012

Machine: ResMed S9 Autoset
Mask Type: Nasal mask
Mask Make & Model: ResMed Mirage FX
Humidifier: ResMed H5i with ClimateLine
CPAP Pressure: 6 - 12
CPAP Software: ResScan

Other Comments: Supreme Overlord of Web Darkness

Sex: Male
Location: NC, USA

Post: #4
RE: windows 8.1 warning
I might suggest write protecting your SD card before you insert it into the SD drive slot.

SH recommends this practice for Mac computers. If the card is write protected, it can not be formatted or erased. Just a thought.

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11-03-2013 03:13 PM
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trish6hundred Offline

Advisory Members

Posts: 6,449
Joined: May 2012

Machine: Resmed S9 AutoSet for Her
Mask Type: Full face mask
Mask Make & Model: Fisher & Paykel Simplus
Humidifier: H5i Heated Humidifier
CPAP Pressure: 10 - 7-20 Cm H2O
CPAP Software: Not using software

Other Comments: I started CPAP in 2008. Totally blind since birth.

Sex: Female
Location: Missouri, USA

Post: #5
RE: windows 8.1 warning
Hi lfriedman,
WELCOME! to the forum.!
Hangh in there for more responses to your post and best of luck to you with your CPAP therapy.

trish6hundred
11-03-2013 03:19 PM
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PsychoMike Offline

Advisory Members

Posts: 551
Joined: Aug 2013

Machine: ResMed S9 AutoSet
Mask Type: Other
Mask Make & Model: Varies with mood, ResMed F10 is my primary
Humidifier: ResMed H5i
CPAP Pressure: 12-17
CPAP Software: SleepyHead

Other Comments: asthma, cyclist upgraditis, just a little crazy (honest :D )

Sex: Male
Location: Alberta, Canada

Post: #6
RE: windows 8.1 warning
Yup...This seems to be confirmation that it is a write artifact from Win 8 that is the issue.

lfreidman, I had a similar issue and tried to see what I could do to track down the source....the time frame makes sense....I had gone to Win 8.1 about the same time as my issue took place.

I am going to guess that Win 8 now writes/modifies something (probably some form of tracking or note for drive allotment) and the S9 doesn't like it.

As cbramsey has said, the best suggestion for anyone downloading their data from their xPAP machine is to lock (read only) the card before inserting the data card into your computer...regardless of whether you use SleepyHead or ResScan.
11-03-2013 09:56 PM
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Homerec130 Offline

Advisory Members

Posts: 445
Joined: Mar 2012

Machine: Philips/Resperonics BiPAP auto SV Advanced System One (950P)
Mask Type: Full face mask
Mask Make & Model: ResMed Quatro FX
Humidifier: Philips Respironics System 1
CPAP Pressure: 6-16
CPAP Software: SleepyHead

Other Comments: But it is a dry heat.

Sex: Male
Location: Tucson, AZ

Post: #7
RE: windows 8.1 warning
I lock my card when I go to load it into my computers. I have no problems in this regard with Windows 8.1 (Have other issues but won't go there.) Can't get Sleepyhead to recognize the data on my Mac. The computer sees the card without any problems. A project for a later time.
11-04-2013 01:11 PM
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