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+--- Thread: Data not recording (/Thread-Data-not-recording)
Data not recording - HOBtrvlr - 07-04-2015
hi all!
New APAP user here (and new to the forum). I searched but couldn't find this answer.
I am using an Airsense 10 AutoSet. Just started 2 nights ago. Have used the matching 6-7 hours both nights, but the machine (and the ResMed myAir website) are both saying that the machine was not used. The machine has a wireless signal and Airplane Mode is off.
Any thoughts on what's causing this?
Thanks!
RE: Data not recording - AlanE - 07-04-2015
MyAir sometimes didn't work for me. I've noticed missing nights also when the machine displayed the results fine. Try pulling the power out of the back. While it is off, re-seat the SD card and plug it back in. In the morning if it still says you didn't use the machine, call up your DME and have it replaced.
RE: Data not recording - Mosquitobait - 07-04-2015
I had to have my machine (airsense for her) replaced. In addition to a strong smoke odor, it stopped recording during the night. It started recording again when I got up at 3 am for a bathroom break and then restarted the air.
RE: Data not recording - trish6hundred - 07-04-2015
Hi HOBtrvlr,
WELCOME! to the forum.!
Hang in there for more suggestions and answers to your questions and much success to you with your CPAP therapy.
RE: Data not recording - MobileBasset - 07-04-2015
My AirCurve 10 did not communicate via the wireless modem and I eventually got it replaced after going through the troubleshooting and making numerous phone calls. However in my case the SD card provided all the data. So I would say your machine appears more broken than mine was
The replacement machine works well.
RE: Data not recording - HOBtrvlr - 07-05-2015
Thanks for all the replies, everyone. Just used the machine for a third night and no data showing on the screen or on myAir. Will call the device supplier tomorrow.
RE: Data not recording - kachokay1 - 07-10-2015
I am having the same problem! Very frustrating!