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+--- Thread: [CPAP] Flow meter sensor fault? (/Thread-CPAP-Flow-meter-sensor-fault)
Flow meter sensor fault? - Schnarchzaepfle - 07-22-2015
Hey and hello,
I started using my brand new S9 AutoSet in the mid of March 2012.
On June 09th 2014 during the night the system suddenly blew with maximum flow. I could not reset the machine so I had to give it away for to fix it. Those guys told me that a flow sensor is out of order, which obviously could not be repaired or changed. So I had the choice to pay for a new motherboard which was not really cheaper than a new machine. I asked for guarantee or at least for good will. But this was refused, ResMed would not pay for this.
So I’ve got some questions:
- Is there someone somewhere on the planet who’s got trouble with his S9 within let’s say the first two and a half years of using? And what happened with guarantee or good will?
- Is there anybody who has a ResMed cpap machine with an identical fault of suddenly blowing with full flow?
- Does someone know if this sensor really cannot be changed? And if no where can I get me such a sensor?
Thank you for your help.
RE: Flow meter sensor fault? - zonk - 07-22-2015
Hi Schnarchzaepfle
We don't expect machine to break down just after the expiry of the warranty
Have you spoken directly to ResMed customer service in your country?
Supplier #2 is good source for new and used machines
Suppliers List http://www.apneaboard.com/forums/Thread-CPAP-Supplier-List
RE: Flow meter sensor fault? - trish6hundred - 07-22-2015
Hi Schnarchzaepfle,
WELCOME! to the forum.!
Hang in there for more responses to your post and hopefuly, you can get your machine problems straightened out.
Much success to you.