+- Apnea Board Forum - CPAP | Sleep Apnea (https://www.apneaboard.com/forums)
+-- Forum: Public Area (https://www.apneaboard.com/forums/Forum-Public-Area)
+--- Forum: Software Support Forum (https://www.apneaboard.com/forums/Forum-Software-Support-Forum)
+--- Thread: dll missing in SleepyHead download (/Thread-dll-missing-in-SleepyHead-download)
dll missing in SleepyHead download - Dagmar1 - 12-12-2015
Hi,
I used the link that was sent in reply to my previous post. But, after downloading and going to open the program it I receive this message,
"The program can't start becauseMSVCR120.dll is missing from your computer. Try reinstalling the program to fix this problem."
I've tried reinstalling with same message.
Any advice?
RE: dll missing in SleepyHead download - Crimson Nape - 12-12-2015
Did you use the Microsoft install program or did you install it manually? If manually, where did you put it? 32 or 64 bit OS and which SleepyHead version. . .32 or 64? I know I'm playing 20 questions but until I get enough information I'm not going to be much help.
-Sorry!
RE: dll missing in SleepyHead download - OMyMyOHellYes - 12-12-2015
Crimson Nape - you sound a little bit like a red neck.
OMMOHY
RE: dll missing in SleepyHead download - Crimson Nape - 12-12-2015
(12-12-2015, 10:31 PM)OMyMyOHellYes Wrote: Crimson Nape - you sound a little bit like a red neck.
OMMOHY
Augh! . . What gave it away?
RE: dll missing in SleepyHead download - Terry - 12-12-2015
Check the bottom of the download page where it says "Windows users missing DLL files?" 8-)
You need this guy:
http://www.microsoft.com/en-us/download/details.aspx?id=40784
RE: dll missing in SleepyHead download - SuperSleeper - 12-12-2015
Yep, Terry is correct...
Read my post here for even more details:
(12-10-2015, 01:32 PM)SuperSleeper Wrote: Yep, go back to the SleepyHead download page, here:
http://www.sleepfiles.com/SH2/
Right under where you downloaded the install file, it says:
Missing DLL files? - click here
If you click there, (or scroll down the page further), it says:
Quote:
Windows Users: Missing DLL Files?
If you get a message something like "MSVCR120.dll is missing," you need to install the "Microsoft Visual C++ Redistributable Package" available at http://www.microsoft.com/en-us/download/details.aspx?id=40784 Explanation: Some versions of Windows do not have all the necessary files. These files need to be installed with Microsoft's installer, at the link above. The missing files may not always be "MSVCR120.dll", but it will be something similar starting with "MSV" and ending with ".dll".
Click on the microsoft.com link above, scroll down a bit to the red DOWNLOAD box, click on that, and it will take you to a page where you can download and install the correct version for your machine.
The three options for which file to install depend upon your system:
vcredist_x64.exe - for 64 bit Windows
vcredist_x86.exe - for 32 bit Windows
vcredist_arm.exe - for PCs with ARM processors (this is likely not the one most folks will need)
If someone isn't sure whether they have a 32 or 64 bit Operating System, click here.
Oh, and don't fall for the ad on the Microsoft page to "download Windows 10 for free".
