+- Apnea Board Forum - CPAP | Sleep Apnea (https://www.apneaboard.com/forums)
+-- Forum: Public Area (https://www.apneaboard.com/forums/Forum-Public-Area)
+--- Forum: Software Support Forum (https://www.apneaboard.com/forums/Forum-Software-Support-Forum)
+--- Thread: New member - need help with SleepyHead (/Thread-New-member-need-help-with-SleepyHead)
New member - need help with SleepyHead - jumpnjoey - 11-03-2016
Hello, I am a new member of the board, newly diagnosed with moderate OSA. I'm trying to get SleepyHead to work on my computer, but am having a rough go of it. I'm running Windows 10. I downloaded version 1.0.0-beta-2 and it seems to install just fine. I've set up a profile in the software. I take the SD card out of my CPAP machine and lock it, put it in my laptop and click on the CPAP Importer button. A window pops up that says, "Please insert your CPAP data card." and the taskbar starts chugging. Then, another message pops up that says "No CPAP data card detected, launching file dialog." A "Find Directory" dialogue box (similar to Explorer window) pops open for me to navigate to my data card. Right now, it is the "H" drive. I have tried pointing at this root drive and also the DV6 subfolder (within the DV6 subfolder are a bunch of files with .bin extensions) The dialogue box closes and then....nothing. No screens open up. No status windows open up. If I try and navigate to daily, it says there is no data.
When the "insert your CPAP data card" window pops up, if I click on the "select folder" option, half the time, the software crashes and I get the error message "SleepyHead.exe has stopped working...A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." The other half, I point to the SD card, and same as above...no data import.
Can anyone help me figure this out? Sounds like the software would be really useful.
Thank you!
RE: New member - need help with SleepyHead - Sleeprider - 11-03-2016
I just participated in another thread with similar issues http://www.apneaboard.com/forums/Thread-Sleepyhead-crashes-on-data-import
It appears that the Sleepyhead software does not yet support the newest DeVilbiss model DV64 IntelliPAP2, but only the previous model DV54 IntelliPAP.
RE: New member - need help with SleepyHead - jumpnjoey - 11-03-2016
Thanks, I'll take your advice from the other thread and post a comment/question on the Facebook page.
If not supported, that's a real disappointment.
RE: New member - need help with SleepyHead - Sleeprider - 11-03-2016
It appears the DV software version 3 should work with this. You may want to ask your supplier. None of the DeVilbiss machines provide a detailed flow waveform where you can see the breathing pattern, and that is one of the best features with Sleepyhead. Good luck. I'll look for your post over there.
RE: New member - need help with SleepyHead - jumpnjoey - 11-06-2016
I've been waiting for someone on the Sleepyheadcpap Facebook to accept my request to be a member...can't post the question about support for the newer DeVilbiss CPAPs until that happens....anyone know any of the moderators over there?
RE: New member - need help with SleepyHead - Sleeprider - 11-07-2016
(11-06-2016, 11:44 PM)jumpnjoey Wrote: I've been waiting for someone on the Sleepyheadcpap Facebook to accept my request to be a member...can't post the question about support for the newer DeVilbiss CPAPs until that happens....anyone know any of the moderators over there?
I can post the question on your behalf.