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Icon+ Won't Write to USB - Printable Version

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Icon+ Won't Write to USB - Arend - 11-03-2016

My F & P Icon+ no longer writes to my InfoUSB. It suddenly quit for no apparent reason a month or so ago and nothing I have tried has been successful in bringing it back. When I insert the USB the connecting symbol appears as it's supposed to but no files are written. I've reformatted the stick but that didn't help. I phone F & P Customer Service but they were less than helpful. They said they would only trouble shoot with a healthcare provider and not a patient. I'm not sure how happy my healthcare provider will be to see me since I bought the machine online. Anyone have any ideas on what I can do?


RE: Icon+ Won't Write to USB - AlanE - 11-03-2016

What file system are you formatting the USB to? Most support FAT file system.

You'll have to bear with me since I do not have your type of machine I'm merely guessing at what might be the issue.


RE: Icon+ Won't Write to USB - PsychoMike - 11-05-2016

It could be the stick or the machine. My wife's icon failed and they replaced it....and about 4 months later their proprietary shaped usb stick failed. If the connecting symbol continues to flash, try a new stick...if that still doesn't work, it could be the machine itself.