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MyAir - Printable Version

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Pages: 1 2


MyAir - Rcgop - 12-20-2016

I know Resmed's MyAir is a low level report but I still use it. It's quick and easy.

All of the sudden the daily reports stopped coming on time. Before, the report came about 1 1/2 hours after the session ended. Now, they can be as much as 24 hours later.

Who is paying for the transmission? Is there a time limit? Maybe I am getting a poor cell connection. Maybe they are getting a new server too.

Has any one else run into these delays?


RE: MyAir - Beej - 12-20-2016

I pretty much stopped using it after I downloaded ResScan and SleepyHead.

Also, the front of the machine will give you a quick report without having to use your computer.


RE: MyAir - edfreeman - 12-20-2016

On the display, upper right corner shows how good your cell reception is. At home, where I have 5 bars, the results appear after an hour like clockwork. When I'm in the boondocks, it can take all day.


RE: MyAir - jonkertb - 12-20-2016

Mine is sporadic too, sometimes an hour sometimes when the next day is posted. I know it doesn't tell much about therapy but the DME watches it for compliance.


RE: MyAir - sonicboom - 12-21-2016

I've noticed a lag too the last few days but I only checked recently. It's such low level reporting I rarely go there.


RE: MyAir - Mr. Van Winkle - 12-21-2016

I still check mine daily but it's not until later in the day (after work), My therapy seems to be going so well I don't even look at sleepyhead that often.
For me I keep a good mask fit and water in the tank then I'm a happy camper. Smile

Sleep-well


RE: MyAir - RichardVT - 12-22-2016

Mine is also delayed recently, including yesterday and today. I tried unplugging the machine, waited about ten seconds then plugged it in which seemed to help one time, although now I believe they are just super busy, hence the delay.


RE: MyAir - Rcgop - 12-22-2016

I am beginning to believe it is their problem not my poor cell phone connection.


RE: MyAir - RichardVT - 12-22-2016

Rcgop, I think you are right, I have an excellent connection yet the same problems.


RE: MyAir - Greenguy - 12-22-2016

Does Sleepyhead require a manual upload from the SD card or is there a way to do it via cellular?