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+--- Thread: Import crashes (/Thread-Import-crashes)
Import crashes - dfhoover - 02-25-2017
Just loaded the broken GL version of SH. Every time I try to import, the app recognizes my SD card, and the model of my CPAP (Respironics REMStar Auto A-Flex), then crashes between 6-14% completion. I can restart and retry, but get the same result each time. Would appreciate any suggestions. Thank you.
RE: Import crashes - Crimson Nape - 02-25-2017
Hi dfhoover -
Have you tried copying the SD card data to a directory on your computer then try importing it for there?
RE: Import crashes - dfhoover - 02-25-2017
Yes, I did try that. Same response...crash (the application has stopped working). Thanks.
RE: Import crashes - Beej - 02-25-2017
If Windows, have you tried:
Run as administrator?
Run in compatibility mode?
RE: Import crashes - dfhoover - 02-25-2017
Thanks for the input. I had not tried that, but have now, both as admin and in compat mode. Still the same result.
RE: Import crashes - Crimson Nape - 02-25-2017
You are not the first to report something like this. What is the directory path to SleepyHead? I'm wondering if this may be a cause.
RE: Import crashes - TBMx - 02-26-2017
and what version of windows are you using - as specific as possible - and 32 or 64Bit.
RE: Import crashes - koolAnim8r445 - 03-15-2017
I'm attempting to use Sleepyhead for the first time (need to generate a compliance report for my DOT Medical Card exam). Currently using a Phillips System One CPAP. I've tried the sleepyhead installation on 2 different machines (one an HP Pavillion g4 running Win7, the other a Lenovo Ideapad running Win8.1) Both install properly, but crash when attempting to importing data from SD. Consistently crashes with import at 2%. HELPPPP!!!!
Thanks!
--kyle
RE: Import crashes - Sleeprider - 03-15-2017
(03-15-2017, 04:10 PM)koolAnim8r445 Wrote: I'm attempting to use Sleepyhead for the first time (need to generate a compliance report for my DOT Medical Card exam). Currently using a Phillips System One CPAP. I've tried the sleepyhead installation on 2 different machines (one an HP Pavillion g4 running Win7, the other a Lenovo Ideapad running Win8.1) Both install properly, but crash when attempting to importing data from SD. Consistently crashes with import at 2%. HELPPPP!!!!
Thanks!
--kyle
For a compliance report I recommend you use EncoreBasic which is the Philips Respironics software. It is very easy to produce a compliance report from this software, and is the "professional" software a reviewer will be accustomed to seeing. Get it free here: http://www.apneaboard.com/forums/Thread-EncoreBasic-2-4-8-0-Software-Download-Link-for-Philips-Respironics-machines-only
We can work on solving Sleepyhead problems, but for the compliance report, Encore is what you want.