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+--- Thread: New ResScan version 5.9 [old version] (/Thread-New-ResScan-version-5-9-old-version)
RE: New ResScan version 5.9 - SuperSleeper - 12-14-2017
Not sure if you're aware, but your BiPAP AVAPS machine is from Philips-Respironics, not ResMed.
The ResScan software program works with ResMed machines only, not your 1060P BiPAP AVAPS machine.
Most Respironics owners use either the #SleepyHead, EncoreBasic or EncorePro software packages.
RE: New ResScan version 5.9 - Crimson Nape - 12-14-2017
It sounds like your Visual C++ Redistribution library has been updated and the program is looking for an earlier version. Open the Event Viewer. Look under Custom Views->Administrative Events for an Error for that program. In the Details section it should provide more information.
Here are the links to the VC++ libraries. You will need to install both 32 and 64 bit versions if you are running a 64 bit O/S. I would try the 2015 version first.
Microsoft Visual C++ Redistributable 2017
32 Bit:
https://go.microsoft.com/fwlink/?LinkId=746571
64 Bit:
https://go.microsoft.com/fwlink/?LinkId=746572
Microsoft Visual C++ Redistributable 2015
32 Bit:
https://download.microsoft.com/download/9/3/F/93FCF1E7-E6A4-478B-96E7-D4B285925B00/vc_redist.x86.exe
64 Bit:
https://download.microsoft.com/download/9/3/F/93FCF1E7-E6A4-478B-96E7-D4B285925B00/vc_redist.x64.exe
I hope this will help.
RE: New ResScan version 5.9 - SuperSleeper - 12-14-2017
If you're still interested in ResScan, I found this option that worked for one member who had the same error message:
http://www.apneaboard.com/forums/Thread-ResScan-5-5-cannot-run-in-Windows-10?pid=183626#pid183626
cbramsey Wrote:Actually, I was able to beat the program into submission. What I did for Version 5.5 of the program was to right-click the desktop icon that is installed with the program and choose the "Troubleshoot compatibility" option. Windows gave me the option of "Windows 8" compatibility. This appears to work.
EDIT: Oops, didn't see Crimson Nape's suggestion above. If the simpler option of the "troubleshooting compatibility" choice doesn't solve your issue, then try Crimson Nape's solution above.
RE: New ResScan version 5.9 - laneleonard - 12-14-2017
Thank You very much.
RE: New ResScan version 5.9 - srlevine1 - 12-14-2017
(12-14-2017, 02:32 PM)laneleonard Wrote: I installed this version today and all seems to go well until I try to open the application. I then get the message"pure virtual function called" and reply OK and it stops the applications from opening. Help! I am a new member and a 6 month bipap user.
Did you remove the previous installation with a clean uninstall?
Did you check your system for corruption with "SFC /scannow" entered without quotes in a command prompt with administrator privileges? https://support.microsoft.com/en-us/help/929833/use-the-system-file-checker-tool-to-repair-missing-or-corrupted-system
The most likely cause of this error is a corrupted program component (.dll).
Best of luck sorting the problem.
RE: New ResScan version 5.9 - laneleonard - 12-14-2017
I have dropped ResScan and am now trying to get started with Encore Basic. Thanks to all!
RE: New ResScan version 5.9 - mdhampton - 03-29-2018
Tried all of the above, and still get the pure virtual error. Windows 10 Pro, 64bit.
RE: New ResScan version 5.9 - zzzZorro - 04-01-2018
Speaking from the perspective of Windows 7 -64 bit; ResScan v-5.8 has been working well for me. Went to the trouble to download v-5.9 but read over this thread before taking the plunge. The cliche' "If it ain't broke don't fix it" pops to mind.
Just finished the second or third episode of wrestling with my computer when it cross-threaded with the SleepyHead program. When it happens it refuses to open SH- just thinks about it and won't open it. Using crimson nape's post above about refreshing Microsoft Visual C++ Redistributables and using the windows 'troubleshooting' repair it seems the SleepyHead wants to be run in the XP SP-1 environment. This appears to be the 'fix' for the SH problem.
MS Visual C++ Redistributables
[for any of us who wonders what C++ Redistributals are]
As for the ResScan v-5.9 it is going into the poop-chute.
Crimson Nape
RE: New ResScan version 5.9 - billdeboard - 04-24-2018
Wow! Thank you! The download of Rescan 5.9 ran smoothly on my 70mps high speed internet connection. Installation took only a couple of minutes. I heeded your caution to NOT check any of the drivers. SD card read smoothly and reports came up quickly. I did UNINSTALL my older Rescan 5.1 software first, and didn't lose any of the data from the earlier version. Thank you for your great service! PS: I'm on Windows 7.
RE: New ResScan version 5.9 - elberts - 05-03-2018
Just installed Resscan 5.9 in Windows 10 Pro, build 1803 and its works. No errors.