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First time download data - not loading into OSCAR app for Mac OS 10.12? - Printable Version

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First time download data - not loading into OSCAR app for Mac OS 10.12? - avram53 - 05-29-2020

I'm new to OSCAR.

Following instructions for downloading data to the app which is now on my MacBook Pro OS 10.12.6.
However, even though I see the downloading bar, nothing happens after the download.   I click the file to open where the data should go, but nothing is there.

Please help me accomplish this task?

Thanks so much.


RE: First time download data - not loading into OSCAR app for Mac OS 10.12? - sawinglogz - 05-29-2020

What version of OSCAR are you running?

Did you see a notification appear after the download bar?

Can you click on the "Daily" view?


RE: First time download data - not loading into OSCAR app for Mac OS 10.12? - avram53 - 05-29-2020

The version is:   1.1.0

Notification:  there was a little notification at top right of my screen, but it disappeared too quickly.

Daily view is still in light grey mode, nothing happens when I click on it.


Thanks for your help with this!


RE: First time download data - not loading into OSCAR app for Mac OS 10.12? - sawinglogz - 05-29-2020

Hmm...turn on the debug pane at Help > Troubleshooting > Show Debug Pane, try importing again, and then copy/paste the contents of the debug pane in a PM to me, and I'll see if I can figure out what's going on.