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ResMed's ResScan 5.9 not reading SD Card reader - Printable Version

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ResMed's ResScan 5.9 not reading SD Card reader - JohnnySee - 09-08-2020

I have just installed ResScan 5.9 under Wine in Ubuntu 20.04.  It installed normally  and appears to run OK.  However when I go to download data from the SD card, which is plugged into a card reader in a USB drive in my computer, I get a message which tells me there are no devices available, and that I should connect a flow generator or data card and try again.
I had tried the same in Ubuntu 19.04 with exactly the same result.
I'm getting nowhere!  Can someone help please?
John.


RE: ResMed's ResScan 5.9 not reading SD Card reader - untoutseul05 - 09-08-2020

In most case, USB device is not seen by wine application (in Ubuntu system).
You have to a have a windows VM under Virtual Box by example.

Sometime, you have a trick by using Playon Linux and modify the embedding windows.


RE: ResMed's ResScan 5.9 not reading SD Card reader - JohnnySee - 09-18-2020

Thank you for your attention to my dilemma.
I am using PlayonLinux.  It is able to read USB devices using other software (eg. Adobe Reader).  But ResScan fails miserably.
I don't understand your comment about using PlayonLinux to modify embedding windows.  Would you elaborate please?


RE: ResMed's ResScan 5.9 not reading SD Card reader - jaswilliams - 09-19-2020

I know it’s not the correct answer but why not just use OSCAR it works great under Linux and is a much easier program to use. Rescan is a commercial application designed to be run under windows not as a VM under Linux.


RE: ResMed's ResScan 5.9 not reading SD Card reader - JohnnySee - 09-19-2020

Thanks Jas.
I have been using Sleepyhead successfully for several years. I recently upgraded to OSCAR when I found I could no longer update Sleepyhead.   More recently still I changed to an adaptive servo ventilator, a ResMed Aircurve 10 CS Pacewave ASV.  Since then I have been dissatisfied with the graphical representation of much of my sleep data.  This is the reason why I have decided to try ResScan.

The matter of running ResScan under Wine in Ubuntu appears not to be the problem.  ResScan loads successfully and has accepted my profile.  The problem occurs when I attempt to import data from the CPAP machine's SD card.  I insert the card in a reader and place that in a USB port in my desktop machine.  I instruct ResScan to import data.  A message appears telling me that:  "There is NO device available.  Connect a flow generator or data card and try again."   I'm looking for a way to tell ResScan where to look for the SD card.
Any advice would be appreciated.


RE: ResMed's ResScan 5.9 not reading SD Card reader - Crimson Nape - 09-19-2020

I believe it is Wine that doesn't have the driver for external connections.


RE: ResMed's ResScan 5.9 not reading SD Card reader - jaswilliams - 09-19-2020

What’s wrong with the OSCAR representation of an ASV I use one and the graphs look fine for me ? Rescan is rubbish by comparison.

See my flow rate graph here the only thing I would suggest is you replace the pressure graph with the mask pressure graph for zoomed analysis as I have done

[Image: attachment.php?aid=26690]


Zoomed View Periodic breathing treated by increase in pressure

[Image: attachment.php?aid=26691]


RE: ResMed's ResScan 5.9 not reading SD Card reader - JohnnySee - 09-21-2020

Hello Jas.  Thank you for your interest.
I attach some screenshots to illustrate the problem as I see it with the representation of my sleep data.  If this can be addressed and solved to my satisfaction I won't need to pursue ResScan . . .  We live in hope.

[attachment=26777]
[attachment=26778]
[attachment=26779]


RE: ResMed's ResScan 5.9 not reading SD Card reader - SarcasticDave94 - 09-21-2020

I'm not techy enough to know exactly what is happening, but it looks like the data that builds the charts isn't either being saved correctly or it's not being built fully with the data available.


RE: ResMed's ResScan 5.9 not reading SD Card reader - jaswilliams - 09-22-2020

Ooh yuck interesting never seen data like that unless my SD card has failed. Can you try a new SD card and sleep with the machine. If you can generate a zip file of the SD card and upload it to Bonjours drop box I think the generate zip is Under the help=>troubleshooting menu https://www.dropbox.com/request/6VeFzBXa4qZ37EgphL5b but to me it looks like SD Card data corruption and I will guess Resscan won’t be able to read it either