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Only 2 hours data - Printable Version

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Only 2 hours data - JEDP - 02-11-2021

Good morning,

Does anyone know why Oscar would only have just over 2 hours of data when I had my machine on for 6 1/2 hours? I really wanted to see the early morning data but it is not there. 

Thanks,
Joanna


RE: Only 2 hours data - OpalRose - 02-11-2021

It's possible that a session is turned off. Check at the bottom left side column under the statistics.


RE: Only 2 hours data - JEDP - 02-11-2021

Thanks. Here is a screenshot of the bottom left corner.


RE: Only 2 hours data - OpalRose - 02-11-2021

Click on the yellow bar to see if any other sessions show up.

Could you post a screenshot of the entire daily page? Thanks!


RE: Only 2 hours data - JEDP - 02-11-2021

When I clicked on the bar, it said "sessions all off."

This is the other data:


RE: Only 2 hours data - Crimson Nape - 02-11-2021

Was the card in the CPAP for all sessions?  Did you import this session prior to completing the night's sleep?  If so, Purge the current day and reimport your data.  Also, for screenshots try the F12 key.  If it doesn't work, try holding down the fn key when pressing it.  The last resort is to select View ⇾ Take Screenshot.


RE: Only 2 hours data - JEDP - 02-11-2021

I pulled out the card right when I got up at about 7. But I was off the machine at 6:30 when I had a mask leak that I could resolve. The card was uploaded 3 days ago and then was in the machine since then. I only uploaded the three nights this morning and the other days look fine.

Oh, and the "All Sessions Off" happened when I hit the yellow bar.

I have a Mac, so I am not sure the screenshot suggestions will work. What is wrong with the ones I posted?


RE: Only 2 hours data - Crimson Nape - 02-11-2021

Another thought; Do you have the Smart Start option turned on? For some reason I've experienced reporting problems while using this option on the A10 series.


RE: Only 2 hours data - OpalRose - 02-11-2021

Your machine is only showing data up until 3:09. Do you remember waking at that time and possibly going back to sleep without your mask? This has happened to many folk, so it wouldn't be unusual.

As Crimson Nape states, try purging the day and then reimport the data from the SD card.


RE: Only 2 hours data - JEDP - 02-11-2021

I think Smart Start is on. But I haven't had an issue before.

I definitely had my mask on until 6:30 am. I woke up then because I had a leak that I couldn't get under control. But my RedMed is saying 6 1/2 hours.