[News] RECALL THREAD-- IMPORTANT PHILIPS DREAMSTATION & SYSTEM ONE USERS - Printable Version +- Apnea Board Forum - CPAP | Sleep Apnea (https://www.apneaboard.com/forums) +-- Forum: Public Area (https://www.apneaboard.com/forums/Forum-Public-Area) +--- Forum: Main Apnea Board Forum (https://www.apneaboard.com/forums/Forum-Main-Apnea-Board-Forum) +--- Thread: [News] RECALL THREAD-- IMPORTANT PHILIPS DREAMSTATION & SYSTEM ONE USERS (/Thread-News-RECALL-THREAD-IMPORTANT-PHILIPS-DREAMSTATION-SYSTEM-ONE-USERS) Pages:
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RE: RECALL THREAD-- IMPORTANT PHILIPS DREAMSTATION & SYSTEM ONE USERS - speed3914 - 09-09-2021 (09-09-2021, 12:56 PM)btreger Wrote: RE: >POST 1351 FDA in control of anything? Not at least for a year lol RE: RECALL THREAD-- IMPORTANT PHILIPS DREAMSTATION & SYSTEM ONE USERS - brianc18t - 09-09-2021 (09-09-2021, 04:24 PM)fredHa Wrote: after receiving my ds2 this morning - the issue of ozone use being a factor for early ds2 shipments has been questioned. Any idea why you got one early on? Do you have really bad sleep apnea? Was your machine 5 years old? Can you think of any other reasons why they selected you early on? Just curious. RE: RECALL THREAD-- IMPORTANT PHILIPS DREAMSTATION & SYSTEM ONE USERS - Zalagar - 09-09-2021 Honestly to me, from the reports I've seen of people getting new DS2's all seem to be Day one registered folks, almost seems like it's just going in order. There hasn't been any other common factor between them. SoClean, No SoClean, Ownership from Months to years, Most had no contact with Philips or their DME's. At this point, there is no way to know. RE: RECALL THREAD-- IMPORTANT PHILIPS DREAMSTATION & SYSTEM ONE USERS - Zalagar - 09-09-2021 One thing I am curious of though, Those of you folks that received a DS2, did the Machines come programmed to the same settings as your DS1's? I'm curious if having your Modem card in the machine also affects replacements, Once my old DME went out of business, I yanked the modem out of my machine, had Zero need for it. I barely just recently put it back in the machine like last month just in case for the recall. I'm curious if they used the modem data from your registered machine to clone to settings on the replacement device, or if they are just shipping brand new machine with a APAP pressure range of like 4-20, or if they will tell you to contact your DME. I would think if you swap your modem to the new machine, then call your DME, they could change the settings for the folks that needed it. But it just makes me wonder for those without current DME's. I had no DME for 4 years once my original one went out of business. RE: RECALL THREAD-- IMPORTANT PHILIPS DREAMSTATION & SYSTEM ONE USERS - secretigoo - 09-10-2021 I registered for the recall on the first day it was available to non-physicians. I received notification that the DS2 was en route on 8/16 and they sent it expedited delivery. It had instructions on returning my old DS (which was only barely a year old). It also said that "A Sleep Coach will reach out to you in the near future, to see if you have any questions on your new Dreamstation 2 device. We will be in touch to provide any help that you may need!" Weeks later, I have received no call. They also provided this information: You can also call into the Sleep Coaching Center at 1-800-644-3324 for any needed assistance. RE: RECALL THREAD-- IMPORTANT PHILIPS DREAMSTATION & SYSTEM ONE USERS - cathyf - 09-10-2021 One note about the "old unit destroyed" aspect. There is a world-wide chip shortage, and it is possible that PR intends to recycle the electronics into new machines. I'm thinking of a process where they cut open the plastic case, de-install the electronics, clean the electronics well, and then use them to manufacture new blower assemblies with brand new plastic outer cases and approved foam. Also they could clean and reuse blower motors, but that's not so much an issue as there is no shortage of the simple mechanical parts of these things. I'm not sure how likely this is for a bunch of reasons:
If the DMEs were involved in the process, then the replaced motor housings could be sent back to PR for recycling into the next batch of replacement motor assemblies. RE: RECALL THREAD-- IMPORTANT PHILIPS DREAMSTATION & SYSTEM ONE USERS - fredHa - 09-10-2021 (09-09-2021, 11:08 PM)Zalagar Wrote: did the Machines come programmed to the same settings as your DS1's?even though i planned to put newly received ds2 on shelf for backup- i dont like the ds2 for reasons stated earlier- i plugged it in to see how the menu worked. first thing displayed was a wrong pressure of 4.0 and ramp symbol. as i continued to explore, yfi bars displayed and pressure displayed correctly 12.0 and no ramp. it seems to be ready to use. for earlier query as to why i got an early ds2- not high risk- ahi 1.8 last night and used ds1 since 10/18/2019. age >80 been a cpap user for almost 20 years. order of getting ds2 seems to be weighted by recall registration date. as philips get returns of ds1 i think they will trash the Blower Box, Cover and Motor Assembly that have ozone or high heat tar foam and high hours Motors (> ~ 8K)- keep 100% of others, replace the foam using a more sophisticated cut closure method (like plastic welding) than us DIY folks and rebuild devices from that stock. their service and tech manual requires a test setup using software regiment. the receivers of the rebuilt ds1 will get a good a good reliable device fully certified as medical equipment. with millions to do they will get a highly efficient process going and get their cost manageable or it will destroy them. RE: RECALL THREAD-- IMPORTANT PHILIPS DREAMSTATION & SYSTEM ONE USERS - SleeplessinPgh - 09-10-2021 I just spoke to my DME, who said they are not involved in the recall. Anything I hear or receive will come directly from Philips. She added that's what they know at this point; it could change. RE: RECALL THREAD-- IMPORTANT PHILIPS DREAMSTATION & SYSTEM ONE USERS - MikeE3 - 09-10-2021 My new DS2 arrived yesterday. I don't plan on using it, I'll stay with the Airsense 10 I bought out of pocket. I may give it a try but until OSCAR supports it, I definitely won't consider using it regularly. I'll probably have to go elsewhere on this forum and see if I can find out how to enter clinical setup mode, so I can set the pressures, etc. to what I'm currently using on the Airsense base on feedback from folks here on the forum reviewing my OSCAR data. I'm not high risk, average AHI < 1. And I didn't register as a Soclean user (never used one). My DS1 is about 3 years old. I don't think I should have to send it back. After all it's been fully paid for. Although I have no idea what I'd do with it if I kept it. Certainly not use it. I stopped that over a month ago. (09-08-2021, 02:56 PM)WakeUpTime Wrote: Did you do anything else besides register and wait? My answers are all NO. And I didn't register until weeks after the recall was announced and then just waited. No calls to DME or Phillips. (09-09-2021, 11:17 AM)btreger Wrote: Didn't register new machine. Didn't notify insurance company (Medicare) Was shipped from Mt Pleasant, PA - about 300 miles from me (near Pittsburg, PA and I'm outside Philadelphia, PA) Return prepaid label included, back to Mt Pleasant, PA Did not notify my DME (actually have not had any contact with my DME re: this recall) (09-09-2021, 11:08 PM)Zalagar Wrote: One thing I am curious of though, Those of you folks that received a DS2, did the Machines come programmed to the same settings as your DS1's? .... No. It came with 'stock' documentation that implies when I turn it on my prescription will be downloaded to the machine. I don't know how Phillips would know what my current prescription is as it has changed since I initially got my DS1 and the DS1 was setup initially and then changed in the office by a tech who works there. The my prescription was changed again when I got my Resmed Airsense, that was pre-programmer when I picked it up from a different DME (than I used when I initially got the DS1) base on the newest prescription. Sorry for the long post, have been away for a couple days, but wanted to answer folks who asked me questions. Also won't have a chance to even turn the DS2 on until after the weekend as I'm leaving today for an out of town wedding. RE: RECALL THREAD-- IMPORTANT PHILIPS DREAMSTATION & SYSTEM ONE USERS - MikeE3 - 09-10-2021 Quick follow on ... my instructions also said '... please return for proper disposal'. Really? Or do they want to destroy the evidence? I get proper disposal, most electronics are not supposed to go out with your normal 'trash' pickups, so I'll get them a small break on that. |