Any experience with Lookee cust svc for Wellue Ring? - Printable Version +- Apnea Board Forum - CPAP | Sleep Apnea (https://www.apneaboard.com/forums) +-- Forum: Public Area (https://www.apneaboard.com/forums/Forum-Public-Area) +--- Forum: Main Apnea Board Forum (https://www.apneaboard.com/forums/Forum-Main-Apnea-Board-Forum) +--- Thread: Any experience with Lookee cust svc for Wellue Ring? (/Thread-Any-experience-with-Lookee-cust-svc-for-Wellue-Ring) Pages:
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Any experience with Lookee cust svc for Wellue Ring? - pkersey - 07-17-2021 I decided to purchase a Wellue O2 sensor ring. In reading through various threads, it seems like Wellue's customer service isn't great. I found one post that said if you buy it through Lookee, their customer service is pretty good. I just wanted to see if anyone has any input before I pull the trigger. RE: Any experience with Lookee cust svc for Wellue Ring? - Crimson Nape - 07-17-2021 If you decide to go with the Lookee brand, would you object sending me its binary file for comparison to a Viatom/Wellue? Based off the Viatom/Wellue file, it only contains a series number, time and date, SpO2, Pulse, and movement data. It doesn't contain any personal information. Actually, if anyone has a Lookee brand oximeter, I am trying to obtain the binary data file for comparison. It may be like the latest ViHealth Android version 2.65.0 that no longer creates a binary file. In that case, the database file would be a great help. The Wellue/ViHealth name for this file is PulsebitO2.db. Please excuse the topic slide. . . Please resume normal posting. - Red RE: Any experience with Lookee cust svc for Wellue Ring? - pkersey - 07-17-2021 Hi. I'm not sure I followed all that. I'm a bit new to all this stuff. At some point I plan to start using Oscar. Would importing the data be possible using either Wellue ring or the Lookee ring? RE: Any experience with Lookee cust svc for Wellue Ring? - Crimson Nape - 07-17-2021 Currently, the Wellue is supported in OSCAR. I don't know what kind of data the Lookee produces, that is why I was asking for a Lookee owner to provide its files. RE: Any experience with Lookee cust svc for Wellue Ring? - pkersey - 07-17-2021 Got it, thanks! RE: Any experience with Lookee cust svc for Wellue Ring? - pkersey - 07-20-2021 (07-17-2021, 07:53 PM)Crimson Nape Wrote: Currently, the Wellue is supported in OSCAR. I don't know what kind of data the Lookee produces, that is why I was asking for a Lookee owner to provide its files. Hi Crimson Nape, Do you think the Lookee company would be of any assistance with answering the Oscar question? I assume they don't about Oscar, but maybe they could provide a sample file? Let me know if you think it's worth me contacting them. Thx RE: Any experience with Lookee cust svc for Wellue Ring? - factor - 07-21-2021 The 2 companies look to be selling the same product. I need to go look but I bet it’s on Alliexpress or alibaba. RE: Any experience with Lookee cust svc for Wellue Ring? - Crimson Nape - 07-21-2021 pkersey - That is a good idea about contacting Lookee. I'm so use to never getting a reply that I have given up on this route. Please be my guest and contact them. I hope you are successful! - Red RE: Any experience with Lookee cust svc for Wellue Ring? - Crimson Nape - 07-22-2021 I have emailed Lookee support, requesting sample data for their products. We'll see... RE: Any experience with Lookee cust svc for Wellue Ring? - Crimson Nape - 07-22-2021 I received a reply. They use the ViHealth, so OSCAR can import its data. |